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Bringing service design thinking into the public sector to create proactive and user-friendly public services (title)
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book article EST
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book article ENG
Bringing service design thinking into the public sector to create proactive and user-friendly public services
Sirendi, Regina
;
Taveter, Kuldar
HCI in Business, Government, and Organizations : Information Systems : third International Conference, HCIBGO 2016 held as part of HCI International 2016, Toronto, Canada, July 17-22, 2016 : proceedings. Part II
2016
/
p. 221-230 : ill
https://doi.org/10.1007/978-3-319-39399-5_21
Conference Proceedings at Scopus
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keyword
40
1.
proactive public service
2.
proactive public services
3.
user-centric public services
4.
AI in public sector
5.
AI in public services
6.
AI in the public sector
7.
context-specific public service delivery
8.
cross-border digital public services
9.
cross-border public services
10.
data limitations in public sector
11.
data-driven public services
12.
Estonian public services
13.
Functional specialist in AI for public services
14.
International public sector accounting standards (IPSAS)
15.
provision of public services
16.
public employment services
17.
public sector
18.
public sector accounting
19.
public sector accounting research
20.
public sector AI
21.
public sector capacities
22.
public sector capacity
23.
public sector change
24.
public sector innovation
25.
public sector management
26.
public sector reform
27.
public sector studies
28.
public sector task forces
29.
public service
30.
public service automation
31.
public service bargain
32.
public service cuts
33.
public service delivery
34.
public service innovation
35.
public service modernization
36.
public service motivation
37.
Public Service Obligations
38.
public service provision
39.
public services
40.
public-private sector cooperation
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