Bringing service design thinking into the public sector to create proactive and user-friendly public services
vastutusandmed
Regina Sirendi and Kuldar Taveter
allikas
HCI in Business, Government, and Organizations : Information Systems : third International Conference, HCIBGO 2016 held as part of HCI International 2016, Toronto, Canada, July 17-22, 2016 : proceedings. Part II
ilmumiskoht
[Cham]
kirjastus/väljaandja
ilmumisaasta
leheküljed
p. 221-230 : ill
seeria-sari
Lecture notes in computer science ; 9752
konverentsi nimetus, aeg
3rd International Conference on HCI in Business, Government, and Organizations, HCIBGO 2016 and Held as Part of 18th International Conference on Human-Computer Interaction, HCI International 2016, 17-22 July 2016
konverentsi toimumispaik
Toronto
ISSN
0302-9743
ISBN
978-3-319-39398-8
märkused
Bibliogr. p. 229-230
teaduspublikatsioon
teaduspublikatsioon
TTÜ struktuuriüksus
keel
inglise
võtmesõna
kvartiil
klassifikaator
kategooria (üld)
kategooria (alam)
Sirendi, R., Taveter, K. Bringing service design thinking into the public sector to create proactive and user-friendly public services // HCI in Business, Government, and Organizations : Information Systems : third International Conference, HCIBGO 2016 held as part of HCI International 2016, Toronto, Canada, July 17-22, 2016 : proceedings. Part II. [Cham] : Springer, 2016. p. 221-230 : ill. (Lecture notes in computer science ; 9752).