prindi

Satisfaction with bank services and development of bank-customer relationships - an Estonian case

autor
Aarma, August
Vensel, Vello
vastutusandmed
August Aarma and Vello Vensel
allikas
The Future of Retail Banking and Gustomer Relations : a report from the first workshop of The Göran Collert Research Foundation, September 13-14, 2001
ilmumiskoht
[Stockholm]
kirjastus/väljaandja
[Göran Collert Foundation]
ilmumisaasta
2001
leheküljed
p. 68-70
konverentsi nimetus, aeg
The Future of Retail Banking and Gustomer Relations, the first workshop of The Göran Collert Research Foundation, September 13-14, 2001
konverentsi toimumispaik
Stockholm
leitav
https://www.ester.ee/record=b4905982*est
märksõna
pangandus
pangateenused
kliendid
kliendisuhted
klienditeenindus
kohamärksõna
Eesti (riik)
võtmesõna
retail banking
bank-customer relationships
customer satisfaction
banking services range and quality
TTÜ struktuuriüksus
rahvamajanduse instituut
keel
inglise
Aarma, A., Vensel, V. Satisfaction with bank services and development of bank-customer relationships - an Estonian case // The Future of Retail Banking and Gustomer Relations : a report from the first workshop of The Göran Collert Research Foundation, September 13-14, 2001. [Stockholm] : [Göran Collert Foundation], 2001. p. 68-70. https://www.ester.ee/record=b4905982*est