Satisfaction with bank services and development of bank-customer relationships - an Estonian case
autor
vastutusandmed
August Aarma and Vello Vensel
ilmumiskoht
[Stockholm]
kirjastus/väljaandja
ilmumisaasta
leheküljed
p. 68-70
konverentsi nimetus, aeg
The Future of Retail Banking and Gustomer Relations, the first workshop of The Göran Collert Research Foundation, September 13-14, 2001
konverentsi toimumispaik
Stockholm
TTÜ struktuuriüksus
keel
inglise
kohamärksõna
võtmesõna
Aarma, A., Vensel, V. Satisfaction with bank services and development of bank-customer relationships - an Estonian case // The Future of Retail Banking and Gustomer Relations : a report from the first workshop of The Göran Collert Research Foundation, September 13-14, 2001. [Stockholm] : [Göran Collert Foundation], 2001. p. 68-70.