Customer engagement in the service context : An empirical investigation of the construct, its antecedents and consequences

statement of authorship
Jamid Ul Islam, Linda D. Hollebeek, Zillur Rahman, Imran Khan, Aaleya Rasool
journal volume number month
vol. 50
year of publication
pages
p. 277-285
subject term
teeninduskvaliteet
keyword
service quality
repatronage intent
ISSN
0969-6989
notes
Bibliogr.: 117 ref
scientific publication
teaduspublikatsioon
classifier
1.1
kvartiil
Q1
TTÜ department
language
inglise
Islam, J., Hollebeek, L.D., Rahman, Z. et al. Customer engagement in the service context : An empirical investigation of the construct, its antecedents and consequences // Journal of retailing and consumer services (2019) vol. 50, p. 277-285. https://doi.org/10.1016/j.jretconser.2019.05.018