Designing effective Chatbot solutions for the public sector: A case study from Ukraine
author
statement of authorship
Yulia Petriv, Regina Erlenheim, Valentyna Tsap, Ingrid Pappel, Dirk Draheim
location of publication
Cham
publisher
year of publication
pages
p. 320-335
conference name, date
6th International Conference, EGOSE 2019, November 13-14, 2019
conference location
St. Petersburg, Russia
kvartiil
category (general)
category (sub)
subject of location
ISSN
1865-0929
ISBN
978-3-030-39295-6
notes
Bibliogr.: 36 ref
scientific publication
teaduspublikatsioon
classifier
TTÜ department
language
inglise
Petriv, Y., Erlenheim, R., Tsap, V., Pappel, I., Draheim, D. Designing effective Chatbot solutions for the public sector: A case study from Ukraine // Electronic Governance and Open Society: Challenges in Eurasia : 6th International Conference, EGOSE 2019, St.Petersburg, Russia, November 13-14, 2019 : Proceedings. Cham : Springer, 2020. p. 320-335. (Communications in computer and information science ; 1135).