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journal article

Co-creation of service recovery and post-recovery responses : the impact of cultural values orientations and outcome favorabilityNik Bakhsh, NaghmehJournal of service science research2019 / p. 133−155 https://doi.org/10.1007/s12927-019-0007-4

journal article
Related publications 1
- Joint recovery management in business-to-business markets : antecedents, process and relational outcome = Äripartnerite ühine taastamistegevus : eeldused, protsess ja tulemused ärisuhtele
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journal article EST / journal article ENG

Service recovery for deaf and hard of hearing customers : A transformative service research perspectiveMoriuchi, Emi; Hollebeek, Linda Desiree; Sigurdsson, ValdimarServices marketing quarterly2025 / 30 p. https://doi.org/10.1080/15332969.2025.2537540 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG

Number of records 2, displaying 1 - 2

1. proactive service recovery
2. service recovery
3. CCS, enhanced oil recovery
4. cold recovery
5. community recovery
6. DNA recovery
7. elastic recovery parameter
8. Electrolysis waste heat recovery
9. energy recovery
10. enhanced oil recovery
11. functional recovery
12. geothermal energy recovery
13. heart rate recovery
14. heart rate recovery cardiac activity
15. heat recovery
16. heat recovery ventilation
17. joint recovery
18. joint recovery management
19. key-recovery attack
20. knowledge recovery
21. lake recovery
22. material recovery
23. mechanical oil recovery
24. metal recovery
25. phosphate recovery
26. phosphorus recovery
27. post-COVID recovery
28. punctuation recovery
29. recovery
30. recovery and resilience facility (RRF)
31. Recovery Management
32. Recovery Managementx
33. recovery of metals
34. recovery rates
35. recycling and recovery
36. renewable energy recovery
37. resource recovery
38. reverse recovery time
39. set-recovery
40. sorption recovery wheel
41. ultrafast recovery
42. waste heat recovery
43. waste heat recovery systems
44. ventilation heat recovery
45. visual recovery
46. airport level of service
47. Alternative service provision
48. ancillary service
49. BaaS (Backend-as-a-service)
50. barriers to health care service
51. building service system
52. building service systems
53. civil service
54. civil service reform
55. civil service training
56. civil service turnover
57. civil-service training
58. Closed Childcare Institution Service
59. Community pharmacy service
60. context-specific public service delivery
61. Copernicus Marine Environment Monitoring Service
62. Copernicus Marine Service (CMEMS)
63. customer service quality
64. Database-as-a-Service (DBaaS)
65. DBaaS (Database-as-a-Service)
66. debt service-to-income ratio
67. Denial of Service (DoS) attack
68. denial of service attacks
69. digital product-service systems
70. ecosystem service
71. emergency medical service
72. energy-as-a-service
73. enterprise service bus
74. equality-of-service (EoS)
75. FaaS (Function-as-a-service)
76. FinTech service
77. frequency regulation service (FRS)
78. frequency regulation service~(FRS)
79. governance-as-a-service
80. guided in-service learning
81. hierarchical service models
82. IaaS (Infrastructure-asa-Service)
83. ICT-based service solutions for senior citizens
84. integrated energy service provider (IESP)
85. integrated service delivery
86. knowledge-intensive business service (KIBS)
87. knowledge-intensive service activities (KISA)
88. library service
89. manufacturing and service organizations
90. mobility as a service
91. online service
92. optical spectrum as a service
93. optical spectrum-as-a-service
94. personalized service
95. platform-mediated service
96. proactive public service
97. product and service development
98. public service
99. public service automation
100. public service bargain
101. public service cuts
102. public service delivery
103. public service innovation
104. public service modernization
105. public service motivation
106. Public Service Obligations
107. public service provision
108. quality of service
109. quality of service (QoS)
110. quality-of-service
111. recreational ecosystem service
112. senior civil service
113. service
114. service agent
115. service and product design
116. service communication
117. service continuity
118. service delay
119. service delivery
120. service design
121. service design (SD)
122. service ecosystems
123. Service Failure
124. service function chaining
125. service grid
126. service innovation
127. service innovativeness
128. service interactions
129. service life
130. service life management
131. service meshes
132. service migration
133. service models
134. service orientation
135. service outsourcing
136. service parks
137. service placement
138. service plan
139. service providers
140. service provision
141. service provisioning
142. service quality
143. service relations
144. service robot
145. service robots
146. service supply chain
147. service value
148. service-as-theatre
149. Service-Dominant logic
150. service-level agreements
151. service-oriented architecture
152. service-oriented architectures
153. service-oriented business process management
154. shared service center
155. shared service center (SSC)
156. shared service centres
157. smart service value (SSV)
158. social service robots
159. state fire and rescue service (SFRS)
160. storage as a service
161. synthesis on hierarchical service models
162. system of branded automotive service
163. the debt service ratio
164. transformative service research
165. universities’ community service
166. water service
167. web service
168. web service annotation
169. web service composition
170. vessel traffic service
171. vital service providers
172. (Non-)essential service

1. Auto-Service
2. Copernicus Marine Environment Monitoring Service (CMEMS)
3. RS-OSA Service OÜ
4. Youth leadership and community service

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