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customer experience (võtmesõna)

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Kirjeid leitud 9
Vaata veel.. (1/56)
Ekspordi

ekspordi kõik päringu tulemused (9)
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1

artikkel ajakirjas EST / artikkel ajakirjas ENG

Charting the intellectual structure of customer experience researchKumar, Prashant; Hollebeek, Linda Desiree; Kar, Arpan Kumar; Kukk, JanaMarketing Intelligence & Planning2023 / p. 31-47 https://doi.org/10.1108/MIP-05-2022-0185 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

artikkel ajakirjas EST / artikkel ajakirjas ENG
2

artikkel ajakirjas EST / artikkel ajakirjas ENG

Customer experience and commitment in retailing : does customer age matter?Khan, Imran; Hollebeek, Linda Desiree; Fatma, Mobin; Islam, Jamid Ul; Riivits-Arkonsuo, IiviJournal of Retailing and Consumer Services2020 / Art. nr. 102219 https://doi.org/10.1016/j.jretconser.2020.102219 Journal metrics at WOS Article at Scopus Journal metrics at WOS Article at WOS

artikkel ajakirjas EST / artikkel ajakirjas ENG
3

artikkel ajakirjas EST / artikkel ajakirjas ENG

Customers’ service-related engagement, experience, and behavioral intent: moderating role of ageRather, Raouf Ahmad; Hollebeek, Linda DesireeJournal of retailing and consumer services2021 / art. 102453, 10 p https://doi.org/10.1016/j.jretconser.2021.102453 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

artikkel ajakirjas EST / artikkel ajakirjas ENG
4

artikkel ajakirjas

Designing a business service experience : customer's perspective on value co-creationKukk, Jana; Leppiman, Anu; Pohjola, AnneliResearch in economics and business : Central and Eastern Europe2014 / p. 51-64 : ill

artikkel ajakirjas
5

artikkel ajakirjas EST / artikkel ajakirjas ENG

Enhancing brand equity through sublime experience: The mediating role of consumers' branded content engagementWaqas, Muhammad; Wajid, Nauman; Khan, Muhammad Ali; Hollebeek, Linda Desiree; Urbonavicius, SigitasJournal of Consumer Behaviour2025 / 17 p https://doi.org/10.1002/cb.70002

artikkel ajakirjas EST / artikkel ajakirjas ENG
6

artikkel ajakirjas EST / artikkel ajakirjas ENG

First-time versus repeat tourism customer engagement, experience, and value co-creation: An empirical investigationRather, Raouf Ahmad; Hollebeek, Linda Desiree; Rasoolimanesh, S. MostafaJournal of travel research2021 / p. 549-564 https://doi.org/10.1177/0047287521997572 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

artikkel ajakirjas EST / artikkel ajakirjas ENG
7

artikkel kogumikus

Marketing theory : experience marketing and experiential marketingSame, Siiri; Larimo, Jorma AnteroThe 7th International Scientific Conference Business and Management 2012 : selected papers : May 10–11, 2012, Vilnius, Lithuania2012 / p. 480-487 : ill https://www.researchgate.net/publication/268016525_Marketing_Theory_Experience_Marketing_and_Experiential_Marketing

artikkel kogumikus
8

artikkel ajakirjas EST / artikkel ajakirjas ENG

Mobile app vs. desktop browser platforms : the relationships among customer engagement, experience, relationship quality and loyalty intentionKhan, Imran; Hollebeek, Linda Desiree; Fatma, Mobin; Islam, Jamid Ul; Rather, Raouf Ahmad; Shahid, Shadma; Sigurdsson, ValdimarJournal of Marketing Management2023 / p. 275-297 https://doi.org/10.1080/0267257X.2022.2106290 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

artikkel ajakirjas EST / artikkel ajakirjas ENG
9

artikkel ajakirjas EST / artikkel ajakirjas ENG

Theoretical rigor of customer experience scales: a systematic review and a roadmap for researchersHollebeek, Linda; Sarstedt, Marko; Menidjel, Choukri; Urbonavicius, Sigitas; Dikcius, VytautasMarketing intelligence and planning2024 / p. 1464-1493 : ill https://doi.org/10.1108/MIP-06-2024-0413 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

artikkel ajakirjas EST / artikkel ajakirjas ENG

Kirjeid leitud 9, kuvan 1 - 9

1. customer experience
2. Customer experience (CX)
3. bank-customer relationships
4. customer activity cycle
5. customer advocacy
6. customer brand engagement
7. customer cocreation
8. customer compatibility level
9. customer engagement
10. customer engagement (behavior)
11. customer engagement (CE)
12. customer engagement scale
13. customer engagement value
14. customer insights
15. customer installation
16. customer journey
17. customer journey (CJ)
18. customer knowledge sharing
19. customer learning
20. customer loyalty
21. customer loyalty intent
22. customer relationship management (CRM)
23. customer satisfaction
24. customer service quality
25. customer survey
26. customer trust
27. customer value
28. customer values
29. customer-based brand equity
30. perceived customer value theory
31. student-customer orientation
32. brand experience
33. consumer experience
34. educational experience
35. experience
36. experience economy
37. experience marketing
38. experience pyramid
39. experience pyramid model
40. gamification experience
41. human experience
42. Husserl and dialogical reconstruction of experience
43. learning experience
44. meaningful experience
45. memorable brand experience
46. patient experience
47. Peirce and dialogical reconstruction of experience
48. perceived future experience
49. place experience
50. planners’ experience
51. stakeholder experience
52. sublime experience
53. teaching experience
54. user experience
55. user interface and experience design
56. value-in-experience

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