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customer engagement (CE) (võtmesõna)

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Kirjeid leitud 7
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Boosting customers’ impulsive buying tendency in live-streaming commerce: The role of customer engagement and deal pronenessLuo, Xi; Cheah, Jun-Hwa; Hollebeek, Linda Desiree; Lim, Xin-JeanJournal of retailing and consumer services2024 / art. 103644, 15 p. : ill https://doi.org/10.1016/j.jretconser.2023.103644 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

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Rise of the machines? Customer engagement in automated service interactionsHollebeek, Linda Desiree; Sprott, David E.; Brady, Michael K.Journal of Service Research2021 / p. 3−8 https://doi.org/10.1177/1094670520975110 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

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3

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Social media marketing activities, customer engagement, and customer stickiness : A longitudinal investigationSo, Kevin Kam Fung; Li, Jing; King, Ceridwyn; Hollebeek, Linda DesireePsychology and Marketing2024 / p. 1597-1613 : ill https://doi.org/10.1002/mar.21999 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

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4

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The effect of social commerce attributes on customer engagement: an empirical investigationBusalim, Abdelsalam; Hollebeek, Linda Desiree; Lynn, TheoInternet research2023 / p. 187-214 https://doi.org/10.1108/INTR-03-2022-0165 Journal metrics at Scopus Article at scopus Journal metrics at WOS Article at WOS

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5

artikkel ajakirjas

Unravelling the customer journey: A conceptual framework and research agendaMele, Cristina; Hollebeek, Linda Desiree; Di Bernardo, Irene; Russo Spena, TizianaTechnological forecasting and social change2025 / art. 123916 https://doi.org/10.1016/j.techfore.2024.123916

artikkel ajakirjas
6

artikkel ajakirjas

Which corporate social responsibility (CSR) approach optimizes customer engagement behavior? The role of customer-brand identification, brand love, and social communicationDahrouj, Rasha; Itani, Omar S.; Hollebeek, Linda Desiree; Eslami, Hossein; Kassar, Abdul-NasserJournal of retailing and consumer services2025 / art. 104230 https://doi.org/10.1016/j.jretconser.2025.104230

artikkel ajakirjas
7

artikkel ajakirjas EST / artikkel ajakirjas ENG

Why switch? The role of customer variety-seeking and engagement in driving service switching intentionMenidjel, Choukri; Hollebeek, Linda Desiree; Urbonavicius, Sigitas; Sigurdsson, ValdimarJournal of services marketing2023 / p. 592-605 https://doi.org/10.1108/JSM-04-2022-0122 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

artikkel ajakirjas EST / artikkel ajakirjas ENG

Kirjeid leitud 7, kuvan 1 - 7

1. customer engagement (CE)
2. consumer engagement (CE)
3. customer brand engagement
4. customer engagement
5. customer engagement (behavior)
6. customer engagement marketing
7. customer engagement scale
8. customer engagement value
9. CE
10. CE (capillary electrophoresis)
11. Ce anode
12. Ce anomaly
13. CE orientation
14. circular economy (CE)
15. combinatorial effect (CE)
16. Nd/ Ce pair
17. active learning and engagement
18. actor engagement
19. affective engagement
20. automatic clutch engagement
21. Brand engagement
22. civic engagement
23. clutch engagement
24. consumer brand engagement
25. consumer engagement
26. content engagement
27. employee work engagement
28. engagement
29. engagement in study
30. influencer engagement
31. meaningful stakeholder engagement
32. motivation and engagement
33. R&D engagement
34. responsible stakeholder engagement marketing (RSEM)
35. societal engagement
36. stakeholder engagement
37. Stakeholders' Blockchain Engagement
38. student engagement
39. travel engagement
40. visitor engagement
41. work engagement
42. bank-customer relationships
43. customer activity cycle
44. customer advocacy
45. customer cocreation
46. customer compatibility level
47. customer empowerment
48. customer experience
49. Customer experience (CX)
50. customer insights
51. customer installation
52. customer journey
53. customer journey (CJ)
54. customer knowledge sharing
55. customer learning
56. customer loyalty
57. customer loyalty intent
58. customer relationship management (CRM)
59. customer satisfaction
60. customer service quality
61. customer survey
62. customer trust
63. customer value
64. customer values
65. customer-based brand equity
66. perceived customer value theory
67. student-customer orientation

1. Jorgensen, C.E.
2. Vincent, C.E.

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