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customer engagement (võtmesõna)

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Kirjeid leitud 21
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artikkel ajakirjas EST / artikkel ajakirjas ENG

Beyond the Big Five : the effect of machiavellian, narcissistic, and psychopathic personality traits on stakeholder engagementHollebeek, Linda Desiree; Sprott, David E.; Riisalu, ReinPsychology & Marketing2022 / p. 1230-1243 https://doi.org/10.1002/mar.21647 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

artikkel ajakirjas EST / artikkel ajakirjas ENG
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artikkel ajakirjas EST / artikkel ajakirjas ENG

Customer engagement design in industrial innovationHollebeek, Linda Desiree; Keeling, Debbie Isobel; de Ruyter, KoIndustrial Marketing Management2022 / p. 83-89 https://doi.org/10.1016/j.indmarman.2022.07.010 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

artikkel ajakirjas EST / artikkel ajakirjas ENG
3

artikkel ajakirjas EST / artikkel ajakirjas ENG

Customer engagement in emerging markets : framework and propositionsHollebeek, Linda Desiree; Muniz-Martinez, Norberto; Clark, Moira K.; Simanaviciute, Agne; Letukyte, NedaOrganizations and Markets in Emerging Economies2022 / p. 284-299 https://doi.org/10.15388/omee.2022.13.80 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

artikkel ajakirjas EST / artikkel ajakirjas ENG
4

artikkel ajakirjas EST / artikkel ajakirjas ENG

Customer engagement in the service context : An empirical investigation of the construct, its antecedents and consequencesIslam, Jamid Ul; Hollebeek, Linda Desiree; Rahman, ZillurJournal of retailing and consumer services2019 / p. 277-285 https://doi.org/10.1016/j.jretconser.2019.05.018 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

artikkel ajakirjas EST / artikkel ajakirjas ENG
5

artikkel ajakirjas EST / artikkel ajakirjas ENG

Customer journey value : a conceptual frameworkHollebeek, Linda Desiree; Urbonavicius, Sigitas; Sigurdsson, Valdimar; Arvola, Rene; Clark, Moira K.Journal of creating value2023 / p. 8-26 https://doi.org/10.1177/23949643231157155 Journal metrics at Scopus Article at Scopus Article at WOS

artikkel ajakirjas EST / artikkel ajakirjas ENG
6

artikkel ajakirjas EST / artikkel ajakirjas ENG

Customer value, customer engagement, and customer-based brand equity in the context of a digital payment appBapat, Dhananjay; Hollebeek, Linda DesireeMarketing Intelligence & Planning2023 / p. 837 - 853 https://doi.org/10.1108/MIP-09-2022-0417 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

artikkel ajakirjas EST / artikkel ajakirjas ENG
7

artikkel ajakirjas EST / artikkel ajakirjas ENG

Customers’ service-related engagement, experience, and behavioral intent: moderating role of ageRather, Raouf Ahmad; Hollebeek, Linda DesireeJournal of retailing and consumer services2021 / art. 102453, 10 p https://doi.org/10.1016/j.jretconser.2021.102453 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

artikkel ajakirjas EST / artikkel ajakirjas ENG
8

artikkel ajakirjas EST / artikkel ajakirjas ENG

Exploring a customer engagement spillover effect on social media: the moderating role of customer conscientiousnessHollebeek, Linda Desiree; Kulikovskaja, Viktorija; Hubert, Marco; Grunert, Klaus G.Internet research2023 / p. 1573-1596 https://doi.org/10.1108/INTR-08-2021-0619 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

artikkel ajakirjas EST / artikkel ajakirjas ENG
9

artikkel ajakirjas EST / artikkel ajakirjas ENG

Exploring customer engagement in the product vs. service contextBehnam, Mohsen; Hollebeek, Linda Desiree; Clark, Moira K.; Farabi, RezaJournal of retailing and consumer services2021 / art. 102456, 9 p https://doi.org/10.1016/j.jretconser.2021.102456 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

artikkel ajakirjas EST / artikkel ajakirjas ENG
10

artikkel ajakirjas EST / artikkel ajakirjas ENG

Fifteen years of customer engagement research : a bibliometric and network analysisHollebeek, Linda Desiree; Sharma, Bhupesh; Pandey, Ritesh; Sanyal, Priyavrat; Clark, Moira K.Journal of Product & Brand Management2022 / p. 293-309 https://doi.org/10.1108/JPBM-01-2021-3301 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

artikkel ajakirjas EST / artikkel ajakirjas ENG
11

artikkel ajakirjas EST / artikkel ajakirjas ENG

First-time versus repeat tourism customer engagement, experience, and value co-creation: An empirical investigationRather, Raouf Ahmad; Hollebeek, Linda Desiree; Rasoolimanesh, S. MostafaJournal of travel research2021 / p. 549-564 https://doi.org/10.1177/0047287521997572 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

artikkel ajakirjas EST / artikkel ajakirjas ENG
12

artikkel ajakirjas EST / artikkel ajakirjas ENG

Friend or foe? Customer engagement’s value-based effects on fellow customers and the firmClark, Moira K.; Lages, Cristiana R.; Hollebeek, Linda DesireeJournal of Business Research2020 / p. 549-556 https://doi.org/10.1016/j.jbusres.2020.03.011 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

artikkel ajakirjas EST / artikkel ajakirjas ENG
13

artikkel ajakirjas EST / artikkel ajakirjas ENG

From customer-, to actor-, to stakeholder engagement: taking stock, conceptualization, and future directionsHollebeek, Linda Desiree; Kumar, Virender; Srivastava, Rajendra K.Journal of Service Research2022 / p. 328-343 https://doi.org/10.1177/1094670520977680 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

artikkel ajakirjas EST / artikkel ajakirjas ENG
14

artikkel ajakirjas EST / artikkel ajakirjas ENG

Game on! How gamified loyalty programs boost customer engagement valueHollebeek, Linda Desiree; Das, Kallol; Shukla, YupalInternational journal of information management2021 / art. 102308, 10 p. : ill https://doi.org/10.1016/j.ijinfomgt.2021.102308 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

artikkel ajakirjas EST / artikkel ajakirjas ENG
15

artikkel ajakirjas EST / artikkel ajakirjas ENG

Mobile app vs. desktop browser platforms : the relationships among customer engagement, experience, relationship quality and loyalty intentionKhan, Imran; Hollebeek, Linda Desiree; Fatma, Mobin; Islam, Jamid Ul; Rather, Raouf Ahmad; Shahid, Shadma; Sigurdsson, ValdimarJournal of Marketing Management2023 / p. 275-297 https://doi.org/10.1080/0267257X.2022.2106290 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

artikkel ajakirjas EST / artikkel ajakirjas ENG
16

artikkel ajakirjas EST / artikkel ajakirjas ENG

The role of sustainable social media marketing activities in raising bottom‐of‐the‐pyramid customers' engagement, satisfaction, and subjective well‐beingAl Amin, Md.; Rahman, Md Masudur; Hollebeek, Linda Desiree; Ul Islam, Jamid; Clark, Moira K.Business Strategy and The Environment2025 / 17 p https://doi.org/10.1002/bse.70357

artikkel ajakirjas EST / artikkel ajakirjas ENG
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artikkel ajakirjas

S-D logic-informed customer engagement: integrative framework, revised fundamental propositions, and application to CRMHollebeek, Linda Desiree; Srivastava, Rajendra K.; Chen, TomJournal of the academy of marketing science2019 / p. 161−185 https://doi.org/10.1007/s11747-016-0494-5

artikkel ajakirjas
18

artikkel ajakirjas EST / artikkel ajakirjas ENG

Smart service value: Conceptualization, scale development, and validation in the retailing contextRoy, Sanjit K.; Singh, Gaganpreet; Hollebeek, Linda Desiree; Shabnam, Saadia; Japutra, Arnold; van Doorn, Sebastian; Ray, Subhasis; Appio, Francesco PaoloTechnovation2024 / art. 103097 https://doi.org/10.1016/j.technovation.2024.103097 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

artikkel ajakirjas EST / artikkel ajakirjas ENG
19

artikkel ajakirjas EST / artikkel ajakirjas ENG

Tourism-based customer engagement : the construct, antecedents, and consequencesRather, Raouf Ahmad; Hollebeek, Linda Desiree; Islam, Jamid UlThe service industries journal2019 / p. 519-540 https://doi.org/10.1080/02642069.2019.1570154 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

artikkel ajakirjas EST / artikkel ajakirjas ENG
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artikkel ajakirjas

Understanding the effects of firms' unresponsiveness on social media toward customer feedback on customers' engagement : the impact of ethnicityBozkurt, Siddik; Gligor, David; Hollebeek, Linda Desiree; Sumlin, CameronJournal of research in interactive marketing2025 / p. 59-75 https://doi.org/10.1108/JRIM-09-2023-0317

artikkel ajakirjas
21

artikkel ajakirjas EST / artikkel ajakirjas ENG

The value co-creation through joint failure recovery : B2B settingsNik Bakhsh, Naghmeh; Riivits-Arkonsuo, IiviJournal of creating value2022 / p. 45–57 https://doi.org/10.1177/23949643221086463 Journal metrics at Scopus Article at Scopus

artikkel ajakirjas EST / artikkel ajakirjas ENG
Seotud publikatsioonid 1
- Joint recovery management in business-to-business markets : antecedents, process and relational outcome = Äripartnerite ühine taastamistegevus : eeldused, protsess ja tulemused ärisuhtele

Kirjeid leitud 21, kuvan 1 - 21

1. customer engagement
2. customer engagement (behavior)
3. customer engagement (CE)
4. customer engagement marketing
5. customer engagement scale
6. customer engagement value
7. customer brand engagement
8. active learning and engagement
9. actor engagement
10. affective engagement
11. automatic clutch engagement
12. Brand engagement
13. civic engagement
14. clutch engagement
15. consumer brand engagement
16. consumer engagement
17. consumer engagement (CE)
18. content engagement
19. employee work engagement
20. engagement
21. engagement in study
22. influencer engagement
23. meaningful stakeholder engagement
24. motivation and engagement
25. R&D engagement
26. responsible stakeholder engagement marketing (RSEM)
27. societal engagement
28. stakeholder engagement
29. Stakeholders' Blockchain Engagement
30. student engagement
31. travel engagement
32. visitor engagement
33. work engagement
34. bank-customer relationships
35. customer activity cycle
36. customer advocacy
37. customer cocreation
38. customer compatibility level
39. customer empowerment
40. customer experience
41. Customer experience (CX)
42. customer insights
43. customer installation
44. customer journey
45. customer journey (CJ)
46. customer knowledge sharing
47. customer learning
48. customer loyalty
49. customer loyalty intent
50. customer relationship management (CRM)
51. customer satisfaction
52. customer service quality
53. customer survey
54. customer trust
55. customer value
56. customer values
57. customer-based brand equity
58. perceived customer value theory
59. student-customer orientation

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