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Journal of Service Management (allikas)

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artikkel ajakirjas EST / artikkel ajakirjas ENG

The invisible leash: when human brands hijack corporate brands' consumer relationshipsGiertz, Johann N.; Hollebeek, Linda Desiree; Weiger, Welf Hermann; Hammerschmidt, MaikJournal of Service Management2022 / p. 485-495 https://doi.org/10.1108/JOSM-06-2021-0211 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

artikkel ajakirjas EST / artikkel ajakirjas ENG
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artikkel ajakirjas EST / artikkel ajakirjas ENG

The role of recommender systems in fostering consumers' long-term platform engagementMaslowska, Ewa; Malthouse, Edward C.; Hollebeek, Linda DesireeJournal of Service Management2022 / p. 721-732 https://doi.org/10.1108/JOSM-12-2021-0487 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

artikkel ajakirjas EST / artikkel ajakirjas ENG
3

artikkel ajakirjas EST / artikkel ajakirjas ENG

Talking vs typing : how voice- vs text-based educational robots shape student engagementMele, Cristina; Russo-Spena, Tiziana; Ranieri, Angelo; Di Bernardo, Irene; Hollebeek, Linda DesireeJournal of Service Management2025 / 24, p https://doi.org/10.1108/JOSM-02-2024-0082

artikkel ajakirjas EST / artikkel ajakirjas ENG

Kirjeid leitud 3, kuvan 1 - 3

1. service life management
2. service-oriented business process management
3. airport level of service
4. Alternative service provision
5. ancillary service
6. BaaS (Backend-as-a-service)
7. barriers to health care service
8. building service system
9. building service systems
10. civil service
11. civil service reform
12. civil service training
13. civil service turnover
14. civil-service training
15. Closed Childcare Institution Service
16. Community pharmacy service
17. context-specific public service delivery
18. Copernicus Marine Environment Monitoring Service
19. Copernicus Marine Service (CMEMS)
20. customer service quality
21. Database-as-a-Service (DBaaS)
22. DBaaS (Database-as-a-Service)
23. debt service-to-income ratio
24. Denial of Service (DoS) attack
25. denial of service attacks
26. digital product-service systems
27. ecosystem service
28. emergency medical service
29. energy-as-a-service
30. enterprise service bus
31. equality-of-service (EoS)
32. FaaS (Function-as-a-service)
33. FinTech service
34. frequency regulation service (FRS)
35. frequency regulation service~(FRS)
36. governance-as-a-service
37. guided in-service learning
38. hierarchical service models
39. IaaS (Infrastructure-asa-Service)
40. ICT-based service solutions for senior citizens
41. integrated energy service provider (IESP)
42. integrated service delivery
43. knowledge-intensive business service (KIBS)
44. knowledge-intensive service activities (KISA)
45. library service
46. manufacturing and service organizations
47. mobility as a service
48. online service
49. optical spectrum as a service
50. optical spectrum-as-a-service
51. personalized service
52. platform-mediated service
53. proactive public service
54. proactive service recovery
55. product and service development
56. public service
57. public service automation
58. public service bargain
59. public service cuts
60. public service delivery
61. public service innovation
62. public service modernization
63. public service motivation
64. Public Service Obligations
65. public service provision
66. quality of service
67. quality of service (QoS)
68. quality-of-service
69. recreational ecosystem service
70. senior civil service
71. service
72. service agent
73. service and product design
74. service communication
75. service delay
76. service delivery
77. service design
78. service design (SD)
79. service ecosystems
80. Service Failure
81. service function chaining
82. service grid
83. service innovation
84. service innovativeness
85. service interactions
86. service life
87. service meshes
88. service migration
89. service models
90. service orientation
91. service outsourcing
92. service parks
93. service placement
94. service plan
95. service provision
96. service provisioning
97. service quality
98. service recovery
99. service robot
100. service robots
101. service supply chain
102. service value
103. Service-Dominant logic
104. service-level agreements
105. service-oriented architecture
106. service-oriented architectures
107. shared service center
108. shared service center (SSC)
109. shared service centres
110. smart service value (SSV)
111. social service robots
112. state fire and rescue service (SFRS)
113. storage as a service
114. synthesis on hierarchical service models
115. system of branded automotive service
116. the debt service ratio
117. transformative service research
118. universities’ community service
119. water service
120. web service
121. web service annotation
122. web service composition
123. vessel traffic service
124. (Non-)essential service
125. active distribution network management
126. adaptive management
127. advanced thermal management
128. AI-based worker management
129. airport terminal capacity management
130. algorithmic management
131. architecture, engineering, construction, and facilities management (AEC/FM)
132. asset management
133. aviation management
134. Battery management system
135. battery management systems
136. bottom-up process management
137. brand management
138. bridge management
139. bridge management system
140. building design management
141. building energy management systems
142. building lifecycle management
143. Business and management
144. business continuity management
145. business intelligence management
146. business process management
147. career management
148. case management
149. cell management system
150. change management
151. clinical management
152. coastal management
153. coastal zone management
154. cognitive situation management
155. computer network management
156. condensation management
157. configuration management
158. conflict management
159. Consent management
160. construction data management
161. construction management
162. construction management education
163. consumer-oriented demand side management
164. cost management
165. cost-efficient management
166. creativity management
167. crisis management
168. crisis management framework
169. crisis management practices
170. critical infrastructure management
171. critique of management education
172. cross-cultural management
173. cross-layered fault management
174. customer relationship management (CRM)
175. cutback management
176. Cyber crisis management
177. cyber risk management in shipping
178. data management
179. data quality management
180. database management system
181. database management system (DBMS)
182. database management systems
183. demand & supply chain management
184. demand side management
185. demand side management (DSM)
186. demand-side management
187. design and implementation of Performance Management Systems
188. design management
189. design management concept
190. design management problems
191. design management training
192. destination management
193. digital identity management
194. disaster management
195. disaster management education
196. distributed management
197. document management system
198. document management systems
199. dynamic resource management
200. earnings management
201. Eco-Management and Audit Scheme (EMAS)
202. Economic Management
203. ecosystem-based management
204. eID management
205. Electronic Document and Records Management Systems (EDRMS)
206. electronic pacaging thermal management
207. Electronic packaging thermal management
208. Electronic record management system
209. emergency management
210. energy management
211. energy management
212. Energy Management in Microgrid
213. energy management strategies (EMS)
214. energy management system
215. energy management system (EMS)
216. energy management systems
217. energy system management
218. energy-management system
219. enterprise architecture management
220. Enterprise Resource Management (ERP)
221. enterprise risk management
222. environmental management
223. environmental management initiative
224. environmental management system
225. error management
226. EU digital management
227. extensive management
228. Facility Management
229. fault management
230. financial management
231. financial management reforms
232. fiscal stress management
233. flexibility management
234. flood risk management
235. GMA (governmental management accounting)
236. grazing management
237. green supply chain management
238. grid management
239. groundwater management
240. health and safety management
241. health management
242. HEI management
243. heritage management
244. high reliability management
245. home energy management
246. home energy management system
247. home energy management systems
248. human resource management
249. ice management
250. identity management
251. impression management
252. incident management training
253. inclusiv knowledge management
254. information management
255. innovation management
256. integrated hospital waste management
257. integrated manufacturing management systems
258. integrated solid waste management
259. integrated waste management model
260. integrated waste management system
261. integrity management
262. interference management
263. inventory management
264. IT management
265. IT security management
266. joint recovery management
267. knowledge management
268. knowledge management (KM)
269. knowledge management in production
270. Knowledge management system
271. knowledge management systems (KMS)
272. knowledge risk management
273. knowledge risk management (KRM)
274. knowledge risk management in banking
275. knowledge risk management in construction
276. knowledge risk management in SMEs
277. knowledge-management
278. knowlegde management
279. laboratory inforation management system (LIMS)
280. laboratory information management system (LIMS)
281. laboratory information management systems
282. land use and management
283. lean design management
284. learning management
285. learning management system
286. learning management systems
287. library management
288. lifecycle management
289. life-cycle management
290. lifetime management
291. LIMS (laboratory information management systems)
292. load management
293. Logistics and supply chain management
294. logistics management
295. maintenance and management
296. management
297. management 4.0
298. management accounting
299. management change
300. management consultants
301. management consulting
302. management control systems
303. management cost-efficiency
304. management development
305. management fashion
306. management guidelines
307. management idea
308. management in private
309. management innovation
310. management knowledge
311. management mechanisms
312. management of capital city region
313. management of diseases and pests
314. management of large rivers
315. management of sexual dysfunction
316. management of SME's growth
317. management of the capital city
318. management of the EU
319. management phenomena
320. management plan accuracy
321. management practices
322. management practices and leadership skills
323. management report
324. management responsibilities
325. management responsibilities in safety and health
326. management strategies
327. management strategy
328. management technological and organizational capabilities
329. management theories
330. management training
331. marine management
332. maritime fleet management
333. maritime innovation management
334. maritime port management
335. Master Data Management
336. mediatized conflict management
337. memory management
338. metadata management
339. metadata management solutions
340. methodological recommendations for drawing up a management report
341. mine tire management
342. mining waste management
343. moisture management
344. multi-modal logistics management
345. multi-project management
346. municipal solid waste management
347. municipal waste management
348. Natural Resource Management
349. navigation risk management course
350. New Public Management
351. new public management (NPM)
352. occupational health and safety management
353. occupational health and safety management system
354. offer management system
355. operation management
356. optimal energy management
357. organizational learning rate dependence on management
358. pan-European river management impacts
359. paperless management
360. participatory management
361. performance management
362. performance management history
363. performance management system
364. performance management systems
365. Performance Management Systems (PMS)
366. personal knowledge management
367. personalized energy management systems (PEMS)
368. personnel management
369. phosphorus management
370. physical asset management
371. policy management
372. pollution management
373. Port Management
374. power management
375. power system management
376. proactive contractual management
377. proactive risk management
378. process management
379. Product Data Management (PDM)
380. product life cycle management
381. Product Lifecycle Management
382. product lifecycle management (PLM)
383. product variant management
384. program management
385. Project construction management
386. project management
387. project management office (PMO)
388. project portfolio management
389. project risk management
390. public management
391. public management reform
392. public management reforms
393. public satisfaction with situation management
394. public sector management
395. quality management
396. quality of management
397. radio resource management
398. radio resource management (RRM)
399. Radio Resource Management(RRM)
400. radio spectrum management
401. reactive power management
402. reactive risk management
403. reconstruction management
404. record management
405. records management
406. Recovery Management
407. regional management
408. residential energy management
409. resilience management
410. resource management
411. responsible knowledge management
412. responsible management education
413. risk management
414. risk management culture
415. risk management in public organizations
416. risk management model
417. risk-based management
418. river basin management
419. river basin management plans
420. road management
421. road performance management
422. safety and health management
423. safety management
424. safety management system
425. schools of thought (in management)
426. screen time management
427. SDN-based IoT management frameworks
428. security management
429. security risk management
430. self-management
431. self‐management
432. short-term energy management
433. situational management
434. small business management
435. smart energy management system (SEMS)
436. smart waste management system
437. SOC management
438. software project management
439. space traffic management
440. storage management
441. Storm Water Management Model (SWMM5)
442. stormwater management
443. strategic human resource management
444. strategic management
445. strategic renewal and corporate turnaround management
446. success of performance management systems (PMS)
447. supply chain management
448. supply chain risk management
449. sustainable energy management
450. sustainable development management
451. Sustainable management
452. sustainable retail management
453. sustainable supply chain management
454. Sustainable supply chains management
455. sustainalble supply chain management
456. Zimbabwe agro-pastoral management model
457. teaching supply chain management
458. team management
459. teamwork management
460. technology management
461. telecommunication network management
462. thermal management
463. thermal management (packaging)
464. thermal management system
465. time management
466. top management team diversity
467. total quality management
468. tourism and restaurant management
469. tourism management
470. trust management
471. uncertainties management
472. uncertainty management
473. university management
474. urban land management
475. urban stormwater management
476. USN Journal
477. waste management
478. waste management strategy
479. water management
480. waterway safety management
481. Wisdom management (WM)
482. visual management
483. workflow management system

Journal of Service Management (allikas)

teaviku laadid

võtmesõna 483

märksõna 6