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customer experience (võtmesõna)

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Kirjeid leitud 9
Vaata veel.. (2/64)
Ekspordi

ekspordi kõik päringu tulemused (9)
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Märgitud kirjetega toimetamiseks ava valitud kirjed

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reasta
1

artikkel ajakirjas EST / artikkel ajakirjas ENG

Charting the intellectual structure of customer experience researchKumar, Prashant; Hollebeek, Linda Desiree; Kar, Arpan Kumar; Kukk, JanaMarketing Intelligence & Planning2023 / p. 31-47 https://doi.org/10.1108/MIP-05-2022-0185 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

artikkel ajakirjas EST / artikkel ajakirjas ENG
2

artikkel ajakirjas EST / artikkel ajakirjas ENG

Customer experience and commitment in retailing : does customer age matter?Khan, Imran; Hollebeek, Linda Desiree; Fatma, Mobin; Islam, Jamid Ul; Riivits-Arkonsuo, IiviJournal of Retailing and Consumer Services2020 / Art. nr. 102219 https://doi.org/10.1016/j.jretconser.2020.102219 Journal metrics at WOS Article at Scopus Journal metrics at WOS Article at WOS

artikkel ajakirjas EST / artikkel ajakirjas ENG
3

artikkel ajakirjas EST / artikkel ajakirjas ENG

Customers’ service-related engagement, experience, and behavioral intent: moderating role of ageRather, Raouf Ahmad; Hollebeek, Linda DesireeJournal of retailing and consumer services2021 / art. 102453, 10 p https://doi.org/10.1016/j.jretconser.2021.102453 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

artikkel ajakirjas EST / artikkel ajakirjas ENG
4

artikkel ajakirjas

Designing a business service experience : customer's perspective on value co-creationKukk, Jana; Leppiman, Anu; Pohjola, AnneliResearch in economics and business : Central and Eastern Europe2014 / p. 51-64 : ill

artikkel ajakirjas
5

artikkel ajakirjas EST / artikkel ajakirjas ENG

Enhancing brand equity through sublime experience : the mediating role of consumers' branded content engagementWaqas, Muhammad; Wajid, Nauman; Khan, Muhammad Ali; Hollebeek, Linda Desiree; Urbonavicius, SigitasJournal of Consumer Behaviour2025 / 17 p https://doi.org/10.1002/cb.70002 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

artikkel ajakirjas EST / artikkel ajakirjas ENG
6

artikkel ajakirjas EST / artikkel ajakirjas ENG

First-time versus repeat tourism customer engagement, experience, and value co-creation: An empirical investigationRather, Raouf Ahmad; Hollebeek, Linda Desiree; Rasoolimanesh, S. MostafaJournal of travel research2021 / p. 549-564 https://doi.org/10.1177/0047287521997572 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

artikkel ajakirjas EST / artikkel ajakirjas ENG
7

artikkel kogumikus

Marketing theory : experience marketing and experiential marketingSame, Siiri; Larimo, Jorma AnteroThe 7th International Scientific Conference Business and Management 2012 : selected papers : May 10–11, 2012, Vilnius, Lithuania2012 / p. 480-487 : ill https://www.researchgate.net/publication/268016525_Marketing_Theory_Experience_Marketing_and_Experiential_Marketing

artikkel kogumikus
8

artikkel ajakirjas EST / artikkel ajakirjas ENG

Mobile app vs. desktop browser platforms : the relationships among customer engagement, experience, relationship quality and loyalty intentionKhan, Imran; Hollebeek, Linda Desiree; Fatma, Mobin; Islam, Jamid Ul; Rather, Raouf Ahmad; Shahid, Shadma; Sigurdsson, ValdimarJournal of Marketing Management2023 / p. 275-297 https://doi.org/10.1080/0267257X.2022.2106290 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

artikkel ajakirjas EST / artikkel ajakirjas ENG
9

artikkel ajakirjas EST / artikkel ajakirjas ENG

Theoretical rigor of customer experience scales: a systematic review and a roadmap for researchersHollebeek, Linda Desiree; Sarstedt, Marko; Menidjel, Choukri; Urbonavicius, Sigitas; Dikcius, VytautasMarketing intelligence and planning2024 / p. 1464-1493 : ill https://doi.org/10.1108/MIP-06-2024-0413 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

artikkel ajakirjas EST / artikkel ajakirjas ENG

Kirjeid leitud 9, kuvan 1 - 9

1. customer experience
2. Customer experience (CX)
3. bank-customer relationships
4. customer activity cycle
5. customer advocacy
6. customer brand engagement
7. customer cocreation
8. customer compatibility level
9. customer empowerment
10. customer engagement
11. customer engagement (behavior)
12. customer engagement (CE)
13. customer engagement marketing
14. customer engagement scale
15. customer engagement value
16. customer feedback
17. customer influence
18. customer insights
19. customer installation
20. customer journey
21. customer journey (CJ)
22. customer knowledge sharing
23. customer learning
24. customer loyalty
25. customer loyalty intent
26. customer relationship management (CRM)
27. customer satisfaction
28. customer service quality
29. customer survey
30. customer trust
31. customer value
32. customer values
33. customer-based brand equity
34. perceived customer value theory
35. student-customer orientation
36. brand experience
37. consumer experience
38. educational experience
39. experience
40. experience economy
41. experience marketing
42. experience pyramid
43. experience pyramid model
44. experience quality
45. gameful experience
46. gamification experience
47. human experience
48. Husserl and dialogical reconstruction of experience
49. learning experience
50. meaningful experience
51. memorable brand experience
52. patient experience
53. Peirce and dialogical reconstruction of experience
54. perceived future experience
55. place experience
56. planners’ experience
57. stakeholder experience
58. stakeholder experience (SX)
59. sublime experience
60. teaching experience
61. user experience
62. user interface and experience design
63. value-in-experience

1. Smart Buildings, Loads, and Customer Systems Committee

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