Theoretical rigor of customer experience scales: a systematic review and a roadmap for researchers
author
statement of authorship
L. Hollebeek, M. Sarstedt, C. Menidjel, S. Urbonavicius, V. Dikcius
source
Marketing intelligence and planning
publisher
journal volume number month
vol. 42, 8
year of publication
pages
p. 1464-1493 : ill
subject term
keyword
ISSN
0263-4503
notes
Bibliogr.: 192 ref
scientific publication
teaduspublikatsioon
classifier
category (general)
category (sub)
quartile
TalTech department
language
inglise
Hollebeek, L.D., Sarstedt, M., Menidjel, C., Urbonavicius, S., Dikcius, V. Theoretical rigor of customer experience scales: a systematic review and a roadmap for researchers // Marketing intelligence and planning (2024) vol. 42, 8, p. 1464-1493 : ill. https://doi.org/10.1108/MIP-06-2024-0413