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journal article

Co-creation of service recovery and post-recovery responses : the impact of cultural values orientations and outcome favorabilityNik Bakhsh, NaghmehJournal of service science research2019 / p. 133−155 https://doi.org/10.1007/s12927-019-0007-4

journal article
Related publications 1
- Joint recovery management in business-to-business markets : antecedents, process and relational outcome = Äripartnerite ühine taastamistegevus : eeldused, protsess ja tulemused ärisuhtele
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journal article EST / journal article ENG

Service recovery for deaf and hard of hearing customers : A transformative service research perspectiveMoriuchi, Emi; Hollebeek, Linda Desiree; Sigurdsson, ValdimarServices marketing quarterly2025 / 30 p. https://doi.org/10.1080/15332969.2025.2537540

journal article EST / journal article ENG

Number of records 2, displaying 1 - 2

1. proactive service recovery
2. service recovery
3. CCS, enhanced oil recovery
4. cold recovery
5. community recovery
6. DNA recovery
7. elastic recovery parameter
8. Electrolysis waste heat recovery
9. energy recovery
10. enhanced oil recovery
11. functional recovery
12. geothermal energy recovery
13. heart rate recovery
14. heart rate recovery cardiac activity
15. heat recovery
16. heat recovery ventilation
17. joint recovery
18. joint recovery management
19. knowledge recovery
20. lake recovery
21. material recovery
22. mechanical oil recovery
23. metal recovery
24. phosphate recovery
25. phosphorus recovery
26. post-COVID recovery
27. punctuation recovery
28. recovery
29. recovery and resilience facility (RRF)
30. Recovery Management
31. Recovery Managementx
32. recovery of metals
33. recovery rates
34. recycling and recovery
35. renewable energy recovery
36. resource recovery
37. reverse recovery time
38. set-recovery
39. sorption recovery wheel
40. ultrafast recovery
41. waste heat recovery
42. waste heat recovery systems
43. ventilation heat recovery
44. airport level of service
45. Alternative service provision
46. ancillary service
47. BaaS (Backend-as-a-service)
48. barriers to health care service
49. building service system
50. building service systems
51. civil service
52. civil service reform
53. civil service training
54. civil service turnover
55. civil-service training
56. Closed Childcare Institution Service
57. Community pharmacy service
58. context-specific public service delivery
59. Copernicus Marine Environment Monitoring Service
60. Copernicus Marine Service (CMEMS)
61. customer service quality
62. Database-as-a-Service (DBaaS)
63. DBaaS (Database-as-a-Service)
64. debt service-to-income ratio
65. Denial of Service (DoS) attack
66. denial of service attacks
67. digital product-service systems
68. ecosystem service
69. emergency medical service
70. energy-as-a-service
71. enterprise service bus
72. equality-of-service (EoS)
73. FaaS (Function-as-a-service)
74. FinTech service
75. frequency regulation service~(FRS)
76. governance-as-a-service
77. guided in-service learning
78. hierarchical service models
79. IaaS (Infrastructure-asa-Service)
80. ICT-based service solutions for senior citizens
81. integrated energy service provider (IESP)
82. integrated service delivery
83. knowledge-intensive business service (KIBS)
84. knowledge-intensive service activities (KISA)
85. library service
86. manufacturing and service organizations
87. mobility as a service
88. online service
89. optical spectrum as a service
90. optical spectrum-as-a-service
91. personalized service
92. platform-mediated service
93. proactive public service
94. product and service development
95. public service
96. public service automation
97. public service bargain
98. public service cuts
99. public service delivery
100. public service innovation
101. public service modernization
102. public service motivation
103. Public Service Obligations
104. public service provision
105. quality of service
106. quality of service (QoS)
107. quality-of-service
108. recreational ecosystem service
109. senior civil service
110. service
111. service agent
112. service and product design
113. service communication
114. service delay
115. service delivery
116. service design
117. service design (SD)
118. service ecosystems
119. Service Failure
120. service function chaining
121. service grid
122. service innovation
123. service innovativeness
124. service interactions
125. service life
126. service life management
127. service meshes
128. service migration
129. service models
130. service orientation
131. service outsourcing
132. service parks
133. service placement
134. service plan
135. service provision
136. service provisioning
137. service quality
138. service robot
139. service robots
140. service supply chain
141. service value
142. Service-Dominant logic
143. service-level agreements
144. service-oriented architecture
145. service-oriented architectures
146. service-oriented business process management
147. shared service center
148. shared service center (SSC)
149. shared service centres
150. smart service value (SSV)
151. social service robots
152. state fire and rescue service (SFRS)
153. storage as a service
154. synthesis on hierarchical service models
155. system of branded automotive service
156. the debt service ratio
157. transformative service research
158. universities’ community service
159. water service
160. web service
161. web service annotation
162. web service composition
163. vessel traffic service
164. (Non-)essential service

1. Auto-Service
2. Copernicus Marine Environment Monitoring Service (CMEMS)
3. RS-OSA Service OÜ
4. Youth leadership and community service

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