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journal article

Co-creation of service recovery and post-recovery responses : the impact of cultural values orientations and outcome favorabilityNik Bakhsh, NaghmehJournal of service science research2019 / p. 133−155 https://doi.org/10.1007/s12927-019-0007-4

journal article
Related publications 1
- Joint recovery management in business-to-business markets : antecedents, process and relational outcome = Äripartnerite ühine taastamistegevus : eeldused, protsess ja tulemused ärisuhtele
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journal article EST / journal article ENG

Service recovery for deaf and hard of hearing customers : A transformative service research perspectiveMoriuchi, Emi; Hollebeek, Linda Desiree; Sigurdsson, ValdimarServices marketing quarterly2025 / 30 p. https://doi.org/10.1080/15332969.2025.2537540

journal article EST / journal article ENG

Number of records 2, displaying 1 - 2

1. proactive service recovery
2. service recovery
3. CCS, enhanced oil recovery
4. cold recovery
5. community recovery
6. DNA recovery
7. elastic recovery parameter
8. Electrolysis waste heat recovery
9. energy recovery
10. enhanced oil recovery
11. functional recovery
12. geothermal energy recovery
13. heart rate recovery
14. heart rate recovery cardiac activity
15. heat recovery
16. heat recovery ventilation
17. joint recovery
18. joint recovery management
19. knowledge recovery
20. lake recovery
21. material recovery
22. mechanical oil recovery
23. metal recovery
24. phosphate recovery
25. phosphorus recovery
26. post-COVID recovery
27. punctuation recovery
28. recovery
29. recovery and resilience facility (RRF)
30. Recovery Management
31. Recovery Managementx
32. recovery of metals
33. recovery rates
34. recycling and recovery
35. renewable energy recovery
36. resource recovery
37. reverse recovery time
38. set-recovery
39. sorption recovery wheel
40. ultrafast recovery
41. waste heat recovery
42. waste heat recovery systems
43. ventilation heat recovery
44. airport level of service
45. Alternative service provision
46. ancillary service
47. BaaS (Backend-as-a-service)
48. barriers to health care service
49. building service system
50. building service systems
51. civil service
52. civil service reform
53. civil service training
54. civil service turnover
55. civil-service training
56. Closed Childcare Institution Service
57. Community pharmacy service
58. context-specific public service delivery
59. Copernicus Marine Environment Monitoring Service
60. Copernicus Marine Service (CMEMS)
61. customer service quality
62. Database-as-a-Service (DBaaS)
63. DBaaS (Database-as-a-Service)
64. debt service-to-income ratio
65. Denial of Service (DoS) attack
66. denial of service attacks
67. digital product-service systems
68. ecosystem service
69. emergency medical service
70. energy-as-a-service
71. enterprise service bus
72. equality-of-service (EoS)
73. FaaS (Function-as-a-service)
74. FinTech service
75. frequency regulation service (FRS)
76. frequency regulation service~(FRS)
77. governance-as-a-service
78. guided in-service learning
79. hierarchical service models
80. IaaS (Infrastructure-asa-Service)
81. ICT-based service solutions for senior citizens
82. integrated energy service provider (IESP)
83. integrated service delivery
84. knowledge-intensive business service (KIBS)
85. knowledge-intensive service activities (KISA)
86. library service
87. manufacturing and service organizations
88. mobility as a service
89. online service
90. optical spectrum as a service
91. optical spectrum-as-a-service
92. personalized service
93. platform-mediated service
94. proactive public service
95. product and service development
96. public service
97. public service automation
98. public service bargain
99. public service cuts
100. public service delivery
101. public service innovation
102. public service modernization
103. public service motivation
104. Public Service Obligations
105. public service provision
106. quality of service
107. quality of service (QoS)
108. quality-of-service
109. recreational ecosystem service
110. senior civil service
111. service
112. service agent
113. service and product design
114. service communication
115. service continuity
116. service delay
117. service delivery
118. service design
119. service design (SD)
120. service ecosystems
121. Service Failure
122. service function chaining
123. service grid
124. service innovation
125. service innovativeness
126. service interactions
127. service life
128. service life management
129. service meshes
130. service migration
131. service models
132. service orientation
133. service outsourcing
134. service parks
135. service placement
136. service plan
137. service providers
138. service provision
139. service provisioning
140. service quality
141. service robot
142. service robots
143. service supply chain
144. service value
145. Service-Dominant logic
146. service-level agreements
147. service-oriented architecture
148. service-oriented architectures
149. service-oriented business process management
150. shared service center
151. shared service center (SSC)
152. shared service centres
153. smart service value (SSV)
154. social service robots
155. state fire and rescue service (SFRS)
156. storage as a service
157. synthesis on hierarchical service models
158. system of branded automotive service
159. the debt service ratio
160. transformative service research
161. universities’ community service
162. water service
163. web service
164. web service annotation
165. web service composition
166. vessel traffic service
167. vital service providers
168. (Non-)essential service

1. Auto-Service
2. Copernicus Marine Environment Monitoring Service (CMEMS)
3. RS-OSA Service OÜ
4. Youth leadership and community service

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