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1
journal article
Co-creation of service recovery and post-recovery responses : the impact of cultural values orientations and outcome favorability
Nik Bakhsh, Naghmeh
Journal of service science research
2019
/
p. 133−155
https://doi.org/10.1007/s12927-019-0007-4
journal article
Related publications
1
Joint recovery management in business-to-business markets : antecedents, process and relational outcome = Äripartnerite ühine taastamistegevus : eeldused, protsess ja tulemused ärisuhtele
2
journal article EST
/
journal article ENG
Service recovery for deaf and hard of hearing customers : A transformative service research perspective
Moriuchi, Emi
;
Hollebeek, Linda Desiree
;
Sigurdsson, Valdimar
Services marketing quarterly
2025
/
30 p.
https://doi.org/10.1080/15332969.2025.2537540
journal article EST
/
journal article ENG
Number of records 2, displaying
1 - 2
keyword
165
1.
proactive service recovery
2.
service recovery
3.
CCS, enhanced oil recovery
4.
cold recovery
5.
community recovery
6.
DNA recovery
7.
elastic recovery parameter
8.
Electrolysis waste heat recovery
9.
energy recovery
10.
enhanced oil recovery
11.
functional recovery
12.
geothermal energy recovery
13.
heart rate recovery
14.
heart rate recovery cardiac activity
15.
heat recovery
16.
heat recovery ventilation
17.
joint recovery
18.
joint recovery management
19.
knowledge recovery
20.
lake recovery
21.
material recovery
22.
mechanical oil recovery
23.
metal recovery
24.
phosphate recovery
25.
phosphorus recovery
26.
post-COVID recovery
27.
punctuation recovery
28.
recovery
29.
recovery and resilience facility (RRF)
30.
Recovery Management
31.
Recovery Managementx
32.
recovery of metals
33.
recovery rates
34.
recycling and recovery
35.
renewable energy recovery
36.
resource recovery
37.
reverse recovery time
38.
set-recovery
39.
sorption recovery wheel
40.
ultrafast recovery
41.
waste heat recovery
42.
waste heat recovery systems
43.
ventilation heat recovery
44.
airport level of service
45.
Alternative service provision
46.
ancillary service
47.
BaaS (Backend-as-a-service)
48.
barriers to health care service
49.
building service system
50.
building service systems
51.
civil service
52.
civil service reform
53.
civil service training
54.
civil service turnover
55.
civil-service training
56.
Closed Childcare Institution Service
57.
Community pharmacy service
58.
context-specific public service delivery
59.
Copernicus Marine Environment Monitoring Service
60.
Copernicus Marine Service (CMEMS)
61.
customer service quality
62.
Database-as-a-Service (DBaaS)
63.
DBaaS (Database-as-a-Service)
64.
debt service-to-income ratio
65.
Denial of Service (DoS) attack
66.
denial of service attacks
67.
digital product-service systems
68.
ecosystem service
69.
emergency medical service
70.
energy-as-a-service
71.
enterprise service bus
72.
equality-of-service (EoS)
73.
FaaS (Function-as-a-service)
74.
FinTech service
75.
frequency regulation service (FRS)
76.
frequency regulation service~(FRS)
77.
governance-as-a-service
78.
guided in-service learning
79.
hierarchical service models
80.
IaaS (Infrastructure-asa-Service)
81.
ICT-based service solutions for senior citizens
82.
integrated energy service provider (IESP)
83.
integrated service delivery
84.
knowledge-intensive business service (KIBS)
85.
knowledge-intensive service activities (KISA)
86.
library service
87.
manufacturing and service organizations
88.
mobility as a service
89.
online service
90.
optical spectrum as a service
91.
optical spectrum-as-a-service
92.
personalized service
93.
platform-mediated service
94.
proactive public service
95.
product and service development
96.
public service
97.
public service automation
98.
public service bargain
99.
public service cuts
100.
public service delivery
101.
public service innovation
102.
public service modernization
103.
public service motivation
104.
Public Service Obligations
105.
public service provision
106.
quality of service
107.
quality of service (QoS)
108.
quality-of-service
109.
recreational ecosystem service
110.
senior civil service
111.
service
112.
service agent
113.
service and product design
114.
service communication
115.
service delay
116.
service delivery
117.
service design
118.
service design (SD)
119.
service ecosystems
120.
Service Failure
121.
service function chaining
122.
service grid
123.
service innovation
124.
service innovativeness
125.
service interactions
126.
service life
127.
service life management
128.
service meshes
129.
service migration
130.
service models
131.
service orientation
132.
service outsourcing
133.
service parks
134.
service placement
135.
service plan
136.
service provision
137.
service provisioning
138.
service quality
139.
service robot
140.
service robots
141.
service supply chain
142.
service value
143.
Service-Dominant logic
144.
service-level agreements
145.
service-oriented architecture
146.
service-oriented architectures
147.
service-oriented business process management
148.
shared service center
149.
shared service center (SSC)
150.
shared service centres
151.
smart service value (SSV)
152.
social service robots
153.
state fire and rescue service (SFRS)
154.
storage as a service
155.
synthesis on hierarchical service models
156.
system of branded automotive service
157.
the debt service ratio
158.
transformative service research
159.
universities’ community service
160.
water service
161.
web service
162.
web service annotation
163.
web service composition
164.
vessel traffic service
165.
(Non-)essential service
subject term
4
1.
Auto-Service
2.
Copernicus Marine Environment Monitoring Service (CMEMS)
3.
RS-OSA Service OÜ
4.
Youth leadership and community service
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