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1
journal article
Co-creation of service recovery and post-recovery responses : the impact of cultural values orientations and outcome favorability
Nik Bakhsh, Naghmeh
Journal of service science research
2019
/
p. 133−155
https://doi.org/10.1007/s12927-019-0007-4
journal article
Related publications
1
Joint recovery management in business-to-business markets : antecedents, process and relational outcome = Äripartnerite ühine taastamistegevus : eeldused, protsess ja tulemused ärisuhtele
2
journal article EST
/
journal article ENG
Service recovery for deaf and hard of hearing customers : A transformative service research perspective
Moriuchi, Emi
;
Hollebeek, Linda Desiree
;
Sigurdsson, Valdimar
Services marketing quarterly
2025
/
30 p.
https://doi.org/10.1080/15332969.2025.2537540
journal article EST
/
journal article ENG
Number of records 2, displaying
1 - 2
keyword
160
1.
proactive service recovery
2.
service recovery
3.
CCS, enhanced oil recovery
4.
community recovery
5.
DNA recovery
6.
elastic recovery parameter
7.
Electrolysis waste heat recovery
8.
energy recovery
9.
enhanced oil recovery
10.
functional recovery
11.
geothermal energy recovery
12.
heart rate recovery
13.
heart rate recovery cardiac activity
14.
heat recovery
15.
heat recovery ventilation
16.
joint recovery
17.
joint recovery management
18.
knowledge recovery
19.
lake recovery
20.
material recovery
21.
mechanical oil recovery
22.
metal recovery
23.
phosphate recovery
24.
phosphorus recovery
25.
post-COVID recovery
26.
punctuation recovery
27.
recovery
28.
recovery and resilience facility (RRF)
29.
Recovery Management
30.
Recovery Managementx
31.
recovery of metals
32.
recovery rates
33.
recycling and recovery
34.
renewable energy recovery
35.
resource recovery
36.
reverse recovery time
37.
set-recovery
38.
ultrafast recovery
39.
waste heat recovery
40.
waste heat recovery systems
41.
ventilation heat recovery
42.
airport level of service
43.
ancillary service
44.
BaaS (Backend-as-a-service)
45.
barriers to health care service
46.
building service system
47.
building service systems
48.
civil service
49.
civil service reform
50.
civil service training
51.
civil service turnover
52.
civil-service training
53.
Closed Childcare Institution Service
54.
Community pharmacy service
55.
context-specific public service delivery
56.
Copernicus Marine Environment Monitoring Service
57.
Copernicus Marine Service (CMEMS)
58.
customer service quality
59.
Database-as-a-Service (DBaaS)
60.
DBaaS (Database-as-a-Service)
61.
debt service-to-income ratio
62.
Denial of Service (DoS) attack
63.
denial of service attacks
64.
digital product-service systems
65.
ecosystem service
66.
emergency medical service
67.
energy-as-a-service
68.
enterprise service bus
69.
equality-of-service (EoS)
70.
FaaS (Function-as-a-service)
71.
FinTech service
72.
frequency regulation service~(FRS)
73.
governance-as-a-service
74.
guided in-service learning
75.
hierarchical service models
76.
IaaS (Infrastructure-asa-Service)
77.
ICT-based service solutions for senior citizens
78.
integrated energy service provider (IESP)
79.
integrated service delivery
80.
knowledge-intensive business service (KIBS)
81.
knowledge-intensive service activities (KISA)
82.
library service
83.
manufacturing and service organizations
84.
mobility as a service
85.
online service
86.
optical spectrum as a service
87.
optical spectrum-as-a-service
88.
personalized service
89.
platform-mediated service
90.
proactive public service
91.
product and service development
92.
public service
93.
public service automation
94.
public service bargain
95.
public service cuts
96.
public service delivery
97.
public service innovation
98.
public service modernization
99.
public service motivation
100.
Public Service Obligations
101.
public service provision
102.
quality of service
103.
quality of service (QoS)
104.
quality-of-service
105.
recreational ecosystem service
106.
senior civil service
107.
service
108.
service agent
109.
service and product design
110.
service communication
111.
service delay
112.
service delivery
113.
service design
114.
service design (SD)
115.
service ecosystems
116.
Service Failure
117.
service function chaining
118.
service grid
119.
service innovation
120.
service innovativeness
121.
service interactions
122.
service life
123.
service life management
124.
service meshes
125.
service migration
126.
service models
127.
service orientation
128.
service outsourcing
129.
service parks
130.
service placement
131.
service plan
132.
service provision
133.
service provisioning
134.
service quality
135.
service robot
136.
service robots
137.
service supply chain
138.
service value
139.
Service-Dominant logic
140.
service-level agreements
141.
service-oriented architecture
142.
service-oriented architectures
143.
service-oriented business process management
144.
shared service center
145.
shared service center (SSC)
146.
shared service centres
147.
smart service value (SSV)
148.
social service robots
149.
state fire and rescue service (SFRS)
150.
storage as a service
151.
synthesis on hierarchical service models
152.
system of branded automotive service
153.
the debt service ratio
154.
transformative service research
155.
universities’ community service
156.
water service
157.
web service
158.
web service annotation
159.
web service composition
160.
(Non-)essential service
subject term
4
1.
Auto-Service
2.
Copernicus Marine Environment Monitoring Service (CMEMS)
3.
RS-OSA Service OÜ
4.
Youth leadership and community service
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