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1
journal article
Co-creation of service recovery and post-recovery responses : the impact of cultural values orientations and outcome favorability
Nik Bakhsh, Naghmeh
Journal of service science research
2019
/
p. 133−155
https://doi.org/10.1007/s12927-019-0007-4
journal article
Related publications
1
Joint recovery management in business-to-business markets : antecedents, process and relational outcome = Äripartnerite ühine taastamistegevus : eeldused, protsess ja tulemused ärisuhtele
2
journal article EST
/
journal article ENG
Service recovery for deaf and hard of hearing customers : A transformative service research perspective
Moriuchi, Emi
;
Hollebeek, Linda Desiree
;
Sigurdsson, Valdimar
Services marketing quarterly
2025
/
30 p.
https://doi.org/10.1080/15332969.2025.2537540
journal article EST
/
journal article ENG
Number of records 2, displaying
1 - 2
keyword
161
1.
proactive service recovery
2.
service recovery
3.
CCS, enhanced oil recovery
4.
community recovery
5.
DNA recovery
6.
elastic recovery parameter
7.
Electrolysis waste heat recovery
8.
energy recovery
9.
enhanced oil recovery
10.
functional recovery
11.
geothermal energy recovery
12.
heart rate recovery
13.
heart rate recovery cardiac activity
14.
heat recovery
15.
heat recovery ventilation
16.
joint recovery
17.
joint recovery management
18.
knowledge recovery
19.
lake recovery
20.
material recovery
21.
mechanical oil recovery
22.
metal recovery
23.
phosphate recovery
24.
phosphorus recovery
25.
post-COVID recovery
26.
punctuation recovery
27.
recovery
28.
recovery and resilience facility (RRF)
29.
Recovery Management
30.
Recovery Managementx
31.
recovery of metals
32.
recovery rates
33.
recycling and recovery
34.
renewable energy recovery
35.
resource recovery
36.
reverse recovery time
37.
set-recovery
38.
ultrafast recovery
39.
waste heat recovery
40.
waste heat recovery systems
41.
ventilation heat recovery
42.
airport level of service
43.
Alternative service provision
44.
ancillary service
45.
BaaS (Backend-as-a-service)
46.
barriers to health care service
47.
building service system
48.
building service systems
49.
civil service
50.
civil service reform
51.
civil service training
52.
civil service turnover
53.
civil-service training
54.
Closed Childcare Institution Service
55.
Community pharmacy service
56.
context-specific public service delivery
57.
Copernicus Marine Environment Monitoring Service
58.
Copernicus Marine Service (CMEMS)
59.
customer service quality
60.
Database-as-a-Service (DBaaS)
61.
DBaaS (Database-as-a-Service)
62.
debt service-to-income ratio
63.
Denial of Service (DoS) attack
64.
denial of service attacks
65.
digital product-service systems
66.
ecosystem service
67.
emergency medical service
68.
energy-as-a-service
69.
enterprise service bus
70.
equality-of-service (EoS)
71.
FaaS (Function-as-a-service)
72.
FinTech service
73.
frequency regulation service~(FRS)
74.
governance-as-a-service
75.
guided in-service learning
76.
hierarchical service models
77.
IaaS (Infrastructure-asa-Service)
78.
ICT-based service solutions for senior citizens
79.
integrated energy service provider (IESP)
80.
integrated service delivery
81.
knowledge-intensive business service (KIBS)
82.
knowledge-intensive service activities (KISA)
83.
library service
84.
manufacturing and service organizations
85.
mobility as a service
86.
online service
87.
optical spectrum as a service
88.
optical spectrum-as-a-service
89.
personalized service
90.
platform-mediated service
91.
proactive public service
92.
product and service development
93.
public service
94.
public service automation
95.
public service bargain
96.
public service cuts
97.
public service delivery
98.
public service innovation
99.
public service modernization
100.
public service motivation
101.
Public Service Obligations
102.
public service provision
103.
quality of service
104.
quality of service (QoS)
105.
quality-of-service
106.
recreational ecosystem service
107.
senior civil service
108.
service
109.
service agent
110.
service and product design
111.
service communication
112.
service delay
113.
service delivery
114.
service design
115.
service design (SD)
116.
service ecosystems
117.
Service Failure
118.
service function chaining
119.
service grid
120.
service innovation
121.
service innovativeness
122.
service interactions
123.
service life
124.
service life management
125.
service meshes
126.
service migration
127.
service models
128.
service orientation
129.
service outsourcing
130.
service parks
131.
service placement
132.
service plan
133.
service provision
134.
service provisioning
135.
service quality
136.
service robot
137.
service robots
138.
service supply chain
139.
service value
140.
Service-Dominant logic
141.
service-level agreements
142.
service-oriented architecture
143.
service-oriented architectures
144.
service-oriented business process management
145.
shared service center
146.
shared service center (SSC)
147.
shared service centres
148.
smart service value (SSV)
149.
social service robots
150.
state fire and rescue service (SFRS)
151.
storage as a service
152.
synthesis on hierarchical service models
153.
system of branded automotive service
154.
the debt service ratio
155.
transformative service research
156.
universities’ community service
157.
water service
158.
web service
159.
web service annotation
160.
web service composition
161.
(Non-)essential service
subject term
4
1.
Auto-Service
2.
Copernicus Marine Environment Monitoring Service (CMEMS)
3.
RS-OSA Service OÜ
4.
Youth leadership and community service
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