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journal article

Co-creation of service recovery and post-recovery responses : the impact of cultural values orientations and outcome favorabilityNik Bakhsh, NaghmehJournal of service science research2019 / p. 133−155 https://doi.org/10.1007/s12927-019-0007-4

journal article
Related publications 1
- Joint recovery management in business-to-business markets : antecedents, process and relational outcome = Äripartnerite ühine taastamistegevus : eeldused, protsess ja tulemused ärisuhtele
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journal article EST / journal article ENG

Service recovery for deaf and hard of hearing customers : A transformative service research perspectiveMoriuchi, Emi; Hollebeek, Linda Desiree; Sigurdsson, ValdimarServices marketing quarterly2025 / 30 p. https://doi.org/10.1080/15332969.2025.2537540 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG

Number of records 2, displaying 1 - 2

1. proactive service recovery
2. service recovery
3. CCS, enhanced oil recovery
4. cold recovery
5. community recovery
6. DNA recovery
7. elastic recovery parameter
8. Electrolysis waste heat recovery
9. energy recovery
10. enhanced oil recovery
11. functional recovery
12. geothermal energy recovery
13. heart rate recovery
14. heart rate recovery cardiac activity
15. heat recovery
16. heat recovery ventilation
17. joint recovery
18. joint recovery management
19. key-recovery attack
20. knowledge recovery
21. lake recovery
22. material recovery
23. mechanical oil recovery
24. metal recovery
25. phosphate recovery
26. phosphorus recovery
27. post-COVID recovery
28. punctuation recovery
29. recovery
30. recovery and resilience facility (RRF)
31. Recovery Management
32. Recovery Managementx
33. recovery of metals
34. recovery rates
35. recycling and recovery
36. renewable energy recovery
37. resource recovery
38. reverse recovery time
39. set-recovery
40. sorption recovery wheel
41. ultrafast recovery
42. waste heat recovery
43. waste heat recovery systems
44. ventilation heat recovery
45. airport level of service
46. Alternative service provision
47. ancillary service
48. BaaS (Backend-as-a-service)
49. barriers to health care service
50. building service system
51. building service systems
52. civil service
53. civil service reform
54. civil service training
55. civil service turnover
56. civil-service training
57. Closed Childcare Institution Service
58. Community pharmacy service
59. context-specific public service delivery
60. Copernicus Marine Environment Monitoring Service
61. Copernicus Marine Service (CMEMS)
62. customer service quality
63. Database-as-a-Service (DBaaS)
64. DBaaS (Database-as-a-Service)
65. debt service-to-income ratio
66. Denial of Service (DoS) attack
67. denial of service attacks
68. digital product-service systems
69. ecosystem service
70. emergency medical service
71. energy-as-a-service
72. enterprise service bus
73. equality-of-service (EoS)
74. FaaS (Function-as-a-service)
75. FinTech service
76. frequency regulation service (FRS)
77. frequency regulation service~(FRS)
78. governance-as-a-service
79. guided in-service learning
80. hierarchical service models
81. IaaS (Infrastructure-asa-Service)
82. ICT-based service solutions for senior citizens
83. integrated energy service provider (IESP)
84. integrated service delivery
85. knowledge-intensive business service (KIBS)
86. knowledge-intensive service activities (KISA)
87. library service
88. manufacturing and service organizations
89. mobility as a service
90. online service
91. optical spectrum as a service
92. optical spectrum-as-a-service
93. personalized service
94. platform-mediated service
95. proactive public service
96. product and service development
97. public service
98. public service automation
99. public service bargain
100. public service cuts
101. public service delivery
102. public service innovation
103. public service modernization
104. public service motivation
105. Public Service Obligations
106. public service provision
107. quality of service
108. quality of service (QoS)
109. quality-of-service
110. recreational ecosystem service
111. senior civil service
112. service
113. service agent
114. service and product design
115. service communication
116. service continuity
117. service delay
118. service delivery
119. service design
120. service design (SD)
121. service ecosystems
122. Service Failure
123. service function chaining
124. service grid
125. service innovation
126. service innovativeness
127. service interactions
128. service life
129. service life management
130. service meshes
131. service migration
132. service models
133. service orientation
134. service outsourcing
135. service parks
136. service placement
137. service plan
138. service providers
139. service provision
140. service provisioning
141. service quality
142. service relations
143. service robot
144. service robots
145. service supply chain
146. service value
147. service-as-theatre
148. Service-Dominant logic
149. service-level agreements
150. service-oriented architecture
151. service-oriented architectures
152. service-oriented business process management
153. shared service center
154. shared service center (SSC)
155. shared service centres
156. smart service value (SSV)
157. social service robots
158. state fire and rescue service (SFRS)
159. storage as a service
160. synthesis on hierarchical service models
161. system of branded automotive service
162. the debt service ratio
163. transformative service research
164. universities’ community service
165. water service
166. web service
167. web service annotation
168. web service composition
169. vessel traffic service
170. vital service providers
171. (Non-)essential service

1. Auto-Service
2. Copernicus Marine Environment Monitoring Service (CMEMS)
3. RS-OSA Service OÜ
4. Youth leadership and community service

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