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book article EST / book article ENG

Designing effective Chatbot solutions for the public sector: A case study from UkrainePetriv, Yulia; Erlenheim, Regina; Tsap, Valentyna; Pappel, Ingrid; Draheim, DirkElectronic Governance and Open Society: Challenges in Eurasia : 6th International Conference, EGOSE 2019, St.Petersburg, Russia, November 13-14, 2019 : Proceedings2020 / p. 320-335 https://doi.org/10.1007/978-3-030-39296-3_24 Conference proceeding at Scopus Article at Scopus

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Increasing value perception in knowledge-intensive service activity by service designKukk, Jana; Leppiman, AnuJournal of international scientific publications : economy & business2013 / p. 36-48 : ill

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book article EST / book article ENG

The role of service design in increasing regional innovation in the silver economyErlenheim, Regina; Pappel, IngridElectronic Governance and Open Society: Challenges in Eurasia : 8th International Conference, EGOSE 2021, Saint Petersburg, Russia, November 24-25, 2021 : proceedings2022 / p. 11–20 https://doi.org/10.1007/978-3-031-04238-6_2 Conference proceedings at Scopus Article at Scopus

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Service design for trans-national smart supply chainsGerasimova, Vera; Philipp, Robert; Prause, Gunnar KlausReliability and statistics in transportation and communication : Selected Papers from the 20th International Conference on Reliability and Statistics in Transportation and Communication, RelStat'20, 14-17 October 2020, Riga, Latvia2021 / p. 377-388 https://doi.org/10.1007/978-3-030-68476-1_35 Conference proceedings at Scopus Article at Scopus

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Related publications 1
- Digitalisation for the Circular Economy : Blockchain, Service Design, and the Greening of Digital Processes = Digitaliseerimine ringmajanduse toetamiseks : plokiahel, teenusedisain ja digitaalsete protsesside keskkonnahoidlikumaks muutmine

Number of records 4, displaying 1 - 4

1. service design (SD)
2. service and product design
3. service design
4. design methodology and human-centred design
5. airport level of service
6. Alternative service provision
7. ancillary service
8. BaaS (Backend-as-a-service)
9. barriers to health care service
10. building service system
11. building service systems
12. civil service
13. civil service reform
14. civil service training
15. civil service turnover
16. civil-service training
17. Closed Childcare Institution Service
18. Community pharmacy service
19. context-specific public service delivery
20. Copernicus Marine Environment Monitoring Service
21. Copernicus Marine Service (CMEMS)
22. customer service quality
23. Database-as-a-Service (DBaaS)
24. DBaaS (Database-as-a-Service)
25. debt service-to-income ratio
26. Denial of Service (DoS) attack
27. denial of service attacks
28. digital product-service systems
29. ecosystem service
30. emergency medical service
31. energy-as-a-service
32. enterprise service bus
33. equality-of-service (EoS)
34. FaaS (Function-as-a-service)
35. FinTech service
36. frequency regulation service (FRS)
37. frequency regulation service~(FRS)
38. governance-as-a-service
39. guided in-service learning
40. hierarchical service models
41. IaaS (Infrastructure-asa-Service)
42. ICT-based service solutions for senior citizens
43. integrated energy service provider (IESP)
44. integrated service delivery
45. knowledge-intensive business service (KIBS)
46. knowledge-intensive service activities (KISA)
47. library service
48. manufacturing and service organizations
49. mobility as a service
50. online service
51. optical spectrum as a service
52. optical spectrum-as-a-service
53. personalized service
54. platform-mediated service
55. proactive public service
56. proactive service recovery
57. product and service development
58. public service
59. public service automation
60. public service bargain
61. public service cuts
62. public service delivery
63. public service innovation
64. public service modernization
65. public service motivation
66. Public Service Obligations
67. public service provision
68. quality of service
69. quality of service (QoS)
70. quality-of-service
71. recreational ecosystem service
72. senior civil service
73. service
74. service agent
75. service communication
76. service continuity
77. service delay
78. service delivery
79. service ecosystems
80. Service Failure
81. service function chaining
82. service grid
83. service innovation
84. service innovativeness
85. service interactions
86. service life
87. service life management
88. service meshes
89. service migration
90. service models
91. service orientation
92. service outsourcing
93. service parks
94. service placement
95. service plan
96. service provision
97. service provisioning
98. service quality
99. service recovery
100. service robot
101. service robots
102. service supply chain
103. service value
104. Service-Dominant logic
105. service-level agreements
106. service-oriented architecture
107. service-oriented architectures
108. service-oriented business process management
109. shared service center
110. shared service center (SSC)
111. shared service centres
112. smart service value (SSV)
113. social service robots
114. state fire and rescue service (SFRS)
115. storage as a service
116. synthesis on hierarchical service models
117. system of branded automotive service
118. the debt service ratio
119. transformative service research
120. universities’ community service
121. water service
122. web service
123. web service annotation
124. web service composition
125. vessel traffic service
126. vital service providers
127. (Non-)essential service

1. Auto-Service
2. Copernicus Marine Environment Monitoring Service (CMEMS)
3. RS-OSA Service OÜ
4. Youth leadership and community service

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