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journal article EST / journal article ENG

Development of SCOR database for digitalisation of supply chain customer feedback analysisMaas, Rene; Karaulova, Tatjana; Shevtshenko, Eduard; Popell, Janek; Raji, Ibrahim OluwoleEngineering economics2023 / p. 439-455 : ill https://doi.org/10.5755/j01.ee.34.4.31618 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
2

journal article EST / journal article ENG

Digitalisation of Supply Chain management system for customer quality service improvementŠevtšenko, Eduard; Maas, Rene; Murumaa, Lea; Karaulova, Tatjana; Raji, Oluwole Ibrahim; Popell, JanekJournal of machine engineering2022 / p. 78-90 : ill https://doi.org/10.36897/jme/147803 Journal metrics at Scopus Article at Scopus

journal article EST / journal article ENG
3

book article EST / book article ENG

Supply chain quality improvement based on customer complianceMaas, Rene; Shevtshenko, Eduard; Karaulova, TatjanaTechnological Innovation for Connected Cyber Physical Spaces : 14th IFIP WG 5.5/SOCOLNET Doctoral Conference on Computing, Electrical and Industrial Systems, DoCEIS 2023, Caparica, Portugal, July 5–7, 2023 : proceedings2023 / p. 230 - 242 https://doi.org/10.1007/978-3-031-36007-7_17 Conference Proceedings at Scopus Article at Scopus

book article EST / book article ENG

Number of records 3, displaying 1 - 3

1. customer service quality
2. quality of service
3. quality of service (QoS)
4. quality-of-service
5. service quality
6. bank-customer relationships
7. customer activity cycle
8. customer advocacy
9. customer brand engagement
10. customer cocreation
11. customer compatibility level
12. customer engagement
13. customer engagement (behavior)
14. customer engagement (CE)
15. customer engagement scale
16. customer engagement value
17. customer experience
18. Customer experience (CX)
19. customer insights
20. customer installation
21. customer journey
22. customer journey (CJ)
23. customer knowledge sharing
24. customer learning
25. customer loyalty
26. customer loyalty intent
27. customer relationship management (CRM)
28. customer satisfaction
29. customer survey
30. customer trust
31. customer value
32. customer values
33. customer-based brand equity
34. perceived customer value theory
35. student-customer orientation
36. airport level of service
37. ancillary service
38. BaaS (Backend-as-a-service)
39. barriers to health care service
40. building service system
41. building service systems
42. civil service
43. civil service reform
44. civil service training
45. civil service turnover
46. civil-service training
47. Closed Childcare Institution Service
48. Community pharmacy service
49. context-specific public service delivery
50. Copernicus Marine Environment Monitoring Service
51. Copernicus Marine Service (CMEMS)
52. Database-as-a-Service (DBaaS)
53. DBaaS (Database-as-a-Service)
54. debt service-to-income ratio
55. Denial of Service (DoS) attack
56. denial of service attacks
57. digital product-service systems
58. ecosystem service
59. emergency medical service
60. energy-as-a-service
61. enterprise service bus
62. equality-of-service (EoS)
63. FaaS (Function-as-a-service)
64. FinTech service
65. frequency regulation service~(FRS)
66. governance-as-a-service
67. guided in-service learning
68. hierarchical service models
69. IaaS (Infrastructure-asa-Service)
70. ICT-based service solutions for senior citizens
71. integrated energy service provider (IESP)
72. integrated service delivery
73. knowledge-intensive business service (KIBS)
74. knowledge-intensive service activities (KISA)
75. library service
76. mobility as a service
77. online service
78. optical spectrum as a service
79. optical spectrum-as-a-service
80. personalized service
81. platform-mediated service
82. proactive public service
83. proactive service recovery
84. product and service development
85. public service
86. public service automation
87. public service bargain
88. public service cuts
89. public service delivery
90. public service innovation
91. public service modernization
92. public service motivation
93. Public Service Obligations
94. public service provision
95. recreational ecosystem service
96. senior civil service
97. service
98. service agent
99. service and product design
100. service communication
101. service delay
102. service delivery
103. service design
104. service design (SD)
105. service ecosystems
106. Service Failure
107. service function chaining
108. service grid
109. service innovation
110. service innovativeness
111. service interactions
112. service life
113. service meshes
114. service models
115. service orientation
116. service outsourcing
117. service parks
118. service placement
119. service plan
120. service provision
121. service provisioning
122. service recovery
123. service robot
124. service robots
125. service supply chain
126. service value
127. Service-Dominant logic
128. service-level agreements
129. service-oriented architecture
130. service-oriented architectures
131. service-oriented business process management
132. shared service center
133. shared service center (SSC)
134. shared service centres
135. smart service value (SSV)
136. social service robots
137. state fire and rescue service (SFRS)
138. storage as a service
139. synthesis on hierarchical service models
140. system of branded automotive service
141. the debt service ratio
142. universities’ community service
143. water service
144. web service
145. web service annotation
146. web service composition
147. (Non-)essential service
148. air quality
149. air quality index
150. ambient air quality
151. annotation quality
152. automated quality assessment
153. banking services range and quality
154. bioindication of water quality
155. brand relationship quality
156. building quality
157. construction quality
158. contribution to power quality deterioration
159. credit quality
160. data quality
161. data quality management
162. data quality maturity model
163. design for quality
164. design quality
165. different peat quality classes
166. disclosure quality
167. dynamic quality
168. education quality
169. electrical power quality
170. financial reporting quality (FRQ)
171. food quality
172. glomerular filtration quality
173. Glue line quality
174. health-related quality of life
175. indoor environment quality (IEQ)
176. indoor air quality
177. indoor environmental quality
178. installation quality
179. institutional quality
180. institutional quality and design
181. labour quality
182. light quality
183. link quality and jitter
184. marine water quality
185. microclimate quality
186. MRI image quality
187. network quality
188. on-site quality commission
189. power quality
190. power quality benchmarking
191. power quality case study
192. Power Quality Disturbances (PQD)
193. power quality disturbances (PQDs)
194. power quality legislation
195. power quality measurement
196. power quality measurement equipment
197. power quality measurements
198. power quality monitoring
199. power quality parameters
200. PQ (Power Quality)
201. PQM (Power Quality Monitoring)
202. product quality
203. quality
204. quality assessment
205. quality assurance
206. quality assurance and control
207. quality award process
208. quality commission
209. quality commission of nZEB renovation
210. quality control
211. quality control plan
212. quality education
213. quality evaluation of scientific information
214. quality food labels
215. Quality Function Deployment matrix
216. quality improvement
217. quality in higher education
218. quality in technical teacher education
219. quality indicators
220. quality lipid replacement
221. quality management
222. quality modelling
223. quality monitoring
224. quality of a multilayered education process
225. quality of care
226. quality of health care
227. quality of higher education
228. quality of life
229. quality of management
230. quality of supply
231. quality of work life
232. quality of works
233. quality performance measurement
234. quality system
235. quality-by-design
236. relationship quality
237. reservoir quality
238. river water quality
239. sediment quality
240. self-assessed quality of life
241. signal quality assessment
242. software quality
243. stormwater quality
244. stormwater water quality
245. supply voltage quality
246. total quality management
247. Water quality
248. water quality Baltic Sea
249. water quality indicators
250. water quality monitoring
251. voltage quality
252. voltage quality improvement

1. Auto-Service
2. Copernicus Marine Environment Monitoring Service (CMEMS)
3. RS-OSA Service OÜ
4. Youth leadership and community service

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