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journal article EST / journal article ENG

Development of SCOR database for digitalisation of supply chain customer feedback analysisMaas, Rene; Karaulova, Tatjana; Shevtshenko, Eduard; Popell, Janek; Raji, Ibrahim OluwoleEngineering economics2023 / p. 439-455 : ill https://doi.org/10.5755/j01.ee.34.4.31618 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
2

journal article EST / journal article ENG

Digitalisation of Supply Chain management system for customer quality service improvementŠevtšenko, Eduard; Maas, Rene; Murumaa, Lea; Karaulova, Tatjana; Raji, Oluwole Ibrahim; Popell, JanekJournal of machine engineering2022 / p. 78-90 : ill https://doi.org/10.36897/jme/147803 Journal metrics at Scopus Article at Scopus

journal article EST / journal article ENG
3

book article EST / book article ENG

Supply chain quality improvement based on customer complianceMaas, Rene; Shevtshenko, Eduard; Karaulova, TatjanaTechnological Innovation for Connected Cyber Physical Spaces : 14th IFIP WG 5.5/SOCOLNET Doctoral Conference on Computing, Electrical and Industrial Systems, DoCEIS 2023, Caparica, Portugal, July 5–7, 2023 : proceedings2023 / p. 230 - 242 https://doi.org/10.1007/978-3-031-36007-7_17 Conference Proceedings at Scopus Article at Scopus

book article EST / book article ENG

Number of records 3, displaying 1 - 3

1. customer service quality
2. quality of service
3. quality of service (QoS)
4. quality-of-service
5. service quality
6. bank-customer relationships
7. customer activity cycle
8. customer advocacy
9. customer brand engagement
10. customer cocreation
11. customer compatibility level
12. customer engagement
13. customer engagement (behavior)
14. customer engagement (CE)
15. customer engagement scale
16. customer engagement value
17. customer experience
18. Customer experience (CX)
19. customer insights
20. customer installation
21. customer journey
22. customer knowledge sharing
23. customer learning
24. customer loyalty
25. customer loyalty intent
26. customer relationship management (CRM)
27. customer satisfaction
28. customer survey
29. customer trust
30. customer value
31. customer values
32. customer-based brand equity
33. perceived customer value theory
34. student-customer orientation
35. airport level of service
36. ancillary service
37. BaaS (Backend-as-a-service)
38. barriers to health care service
39. building service system
40. building service systems
41. civil service
42. civil service reform
43. civil service turnover
44. civil-service training
45. Closed Childcare Institution Service
46. Community pharmacy service
47. context-specific public service delivery
48. Copernicus Marine Environment Monitoring Service
49. Copernicus Marine Service (CMEMS)
50. Database-as-a-Service (DBaaS)
51. DBaaS (Database-as-a-Service)
52. debt service-to-income ratio
53. Denial of Service (DoS) attack
54. denial of service attacks
55. digital product-service systems
56. ecosystem service
57. emergency medical service
58. energy-as-a-service
59. enterprise service bus
60. equality-of-service (EoS)
61. FaaS (Function-as-a-service)
62. FinTech service
63. frequency regulation service~(FRS)
64. governance-as-a-service
65. guided in-service learning
66. hierarchical service models
67. IaaS (Infrastructure-asa-Service)
68. ICT-based service solutions for senior citizens
69. integrated energy service provider (IESP)
70. integrated service delivery
71. knowledge-intensive business service (KIBS)
72. knowledge-intensive service activities (KISA)
73. mobility as a service
74. online service
75. optical spectrum as a service
76. optical spectrum-as-a-service
77. personalized service
78. platform-mediated service
79. proactive public service
80. proactive service recovery
81. product and service development
82. public service
83. public service automation
84. public service bargain
85. public service cuts
86. public service delivery
87. public service innovation
88. public service modernization
89. public service motivation
90. Public Service Obligations
91. public service provision
92. recreational ecosystem service
93. senior civil service
94. service
95. service agent
96. service and product design
97. service communication
98. service delay
99. service delivery
100. service design
101. service design (SD)
102. service ecosystems
103. Service Failure
104. service function chaining
105. service grid
106. service innovation
107. service innovativeness
108. service interactions
109. service life
110. service meshes
111. service models
112. service orientation
113. service outsourcing
114. service parks
115. service placement
116. service plan
117. service provision
118. service recovery
119. service robots
120. service supply chain
121. service value
122. Service-Dominant logic
123. service-oriented architecture
124. service-oriented architectures
125. service-oriented business process management
126. shared service center
127. shared service center (SSC)
128. shared service centres
129. smart service value (SSV)
130. social service robots
131. state fire and rescue service (SFRS)
132. storage as a service
133. synthesis on hierarchical service models
134. system of branded automotive service
135. the debt service ratio
136. universities’ community service
137. water service
138. web service
139. web service annotation
140. web service composition
141. (Non-)essential service
142. air quality
143. air quality index
144. ambient air quality
145. annotation quality
146. automated quality assessment
147. banking services range and quality
148. bioindication of water quality
149. brand relationship quality
150. building quality
151. construction quality
152. contribution to power quality deterioration
153. credit quality
154. data quality
155. data quality management
156. data quality maturity model
157. design for quality
158. design quality
159. different peat quality classes
160. disclosure quality
161. dynamic quality
162. education quality
163. electrical power quality
164. financial reporting quality (FRQ)
165. food quality
166. glomerular filtration quality
167. Glue line quality
168. health-related quality of life
169. indoor environment quality (IEQ)
170. indoor air quality
171. indoor environmental quality
172. installation quality
173. institutional quality
174. institutional quality and design
175. labour quality
176. light quality
177. link quality and jitter
178. marine water quality
179. microclimate quality
180. MRI image quality
181. network quality
182. on-site quality commission
183. power quality
184. power quality benchmarking
185. power quality case study
186. Power Quality Disturbances (PQD)
187. power quality disturbances (PQDs)
188. power quality legislation
189. power quality measurement
190. power quality measurement equipment
191. power quality measurements
192. power quality monitoring
193. power quality parameters
194. PQ (Power Quality)
195. PQM (Power Quality Monitoring)
196. product quality
197. quality
198. quality assessment
199. quality assurance
200. quality assurance and control
201. quality award process
202. quality commission
203. quality commission of nZEB renovation
204. quality control
205. quality control plan
206. quality evaluation of scientific information
207. quality food labels
208. Quality Function Deployment matrix
209. quality improvement
210. quality in higher education
211. quality in technical teacher education
212. quality indicators
213. quality lipid replacement
214. quality management
215. quality modelling
216. quality monitoring
217. quality of a multilayered education process
218. quality of care
219. quality of health care
220. quality of higher education
221. quality of life
222. quality of management
223. quality of supply
224. quality of work life
225. quality of works
226. quality performance measurement
227. quality system
228. quality-by-design
229. relationship quality
230. reservoir quality
231. river water quality
232. sediment quality
233. self-assessed quality of life
234. signal quality assessment
235. software quality
236. stormwater quality
237. stormwater water quality
238. supply voltage quality
239. total quality management
240. Water quality
241. water quality Baltic Sea
242. water quality indicators
243. water quality monitoring
244. voltage quality
245. voltage quality improvement

1. Auto-Service
2. Copernicus Marine Environment Monitoring Service (CMEMS)
3. RS-OSA Service OÜ
4. Youth leadership and community service

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