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journal article EST / journal article ENG

Development of SCOR database for digitalisation of supply chain customer feedback analysisMaas, Rene; Karaulova, Tatjana; Shevtshenko, Eduard; Popell, Janek; Raji, Ibrahim OluwoleEngineering economics2023 / p. 439-455 : ill https://doi.org/10.5755/j01.ee.34.4.31618 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
2

journal article EST / journal article ENG

Digitalisation of Supply Chain management system for customer quality service improvementŠevtšenko, Eduard; Maas, Rene; Murumaa, Lea; Karaulova, Tatjana; Raji, Oluwole Ibrahim; Popell, JanekJournal of machine engineering2022 / p. 78-90 : ill https://doi.org/10.36897/jme/147803 Journal metrics at Scopus Article at Scopus

journal article EST / journal article ENG
3

book article EST / book article ENG

Supply chain quality improvement based on customer complianceMaas, Rene; Shevtshenko, Eduard; Karaulova, TatjanaTechnological Innovation for Connected Cyber Physical Spaces : 14th IFIP WG 5.5/SOCOLNET Doctoral Conference on Computing, Electrical and Industrial Systems, DoCEIS 2023, Caparica, Portugal, July 5–7, 2023 : proceedings2023 / p. 230 - 242 https://doi.org/10.1007/978-3-031-36007-7_17 Conference Proceedings at Scopus Article at Scopus

book article EST / book article ENG

Number of records 3, displaying 1 - 3

1. customer service quality
2. quality of service
3. quality of service (QoS)
4. quality-of-service
5. service quality
6. bank-customer relationships
7. customer activity cycle
8. customer advocacy
9. customer brand engagement
10. customer cocreation
11. customer compatibility level
12. customer empowerment
13. customer engagement
14. customer engagement (behavior)
15. customer engagement (CE)
16. customer engagement marketing
17. customer engagement scale
18. customer engagement value
19. customer experience
20. Customer experience (CX)
21. customer insights
22. customer installation
23. customer journey
24. customer journey (CJ)
25. customer knowledge sharing
26. customer learning
27. customer loyalty
28. customer loyalty intent
29. customer relationship management (CRM)
30. customer satisfaction
31. customer survey
32. customer trust
33. customer value
34. customer values
35. customer-based brand equity
36. perceived customer value theory
37. student-customer orientation
38. airport level of service
39. Alternative service provision
40. ancillary service
41. BaaS (Backend-as-a-service)
42. barriers to health care service
43. building service system
44. building service systems
45. civil service
46. civil service reform
47. civil service training
48. civil service turnover
49. civil-service training
50. Closed Childcare Institution Service
51. Community pharmacy service
52. context-specific public service delivery
53. Copernicus Marine Environment Monitoring Service
54. Copernicus Marine Service (CMEMS)
55. Database-as-a-Service (DBaaS)
56. DBaaS (Database-as-a-Service)
57. debt service-to-income ratio
58. Denial of Service (DoS) attack
59. denial of service attacks
60. digital product-service systems
61. ecosystem service
62. emergency medical service
63. energy-as-a-service
64. enterprise service bus
65. equality-of-service (EoS)
66. FaaS (Function-as-a-service)
67. FinTech service
68. frequency regulation service~(FRS)
69. governance-as-a-service
70. guided in-service learning
71. hierarchical service models
72. IaaS (Infrastructure-asa-Service)
73. ICT-based service solutions for senior citizens
74. integrated energy service provider (IESP)
75. integrated service delivery
76. knowledge-intensive business service (KIBS)
77. knowledge-intensive service activities (KISA)
78. library service
79. manufacturing and service organizations
80. mobility as a service
81. online service
82. optical spectrum as a service
83. optical spectrum-as-a-service
84. personalized service
85. platform-mediated service
86. proactive public service
87. proactive service recovery
88. product and service development
89. public service
90. public service automation
91. public service bargain
92. public service cuts
93. public service delivery
94. public service innovation
95. public service modernization
96. public service motivation
97. Public Service Obligations
98. public service provision
99. recreational ecosystem service
100. senior civil service
101. service
102. service agent
103. service and product design
104. service communication
105. service delay
106. service delivery
107. service design
108. service design (SD)
109. service ecosystems
110. Service Failure
111. service function chaining
112. service grid
113. service innovation
114. service innovativeness
115. service interactions
116. service life
117. service life management
118. service meshes
119. service migration
120. service models
121. service orientation
122. service outsourcing
123. service parks
124. service placement
125. service plan
126. service provision
127. service provisioning
128. service recovery
129. service robot
130. service robots
131. service supply chain
132. service value
133. Service-Dominant logic
134. service-level agreements
135. service-oriented architecture
136. service-oriented architectures
137. service-oriented business process management
138. shared service center
139. shared service center (SSC)
140. shared service centres
141. smart service value (SSV)
142. social service robots
143. state fire and rescue service (SFRS)
144. storage as a service
145. synthesis on hierarchical service models
146. system of branded automotive service
147. the debt service ratio
148. transformative service research
149. universities’ community service
150. water service
151. web service
152. web service annotation
153. web service composition
154. vessel traffic service
155. (Non-)essential service
156. air quality
157. air quality index
158. ambient air quality
159. analytical quality by design
160. annotation quality
161. automated quality assessment
162. banking services range and quality
163. bioindication of water quality
164. brand relationship quality
165. building quality
166. construction quality
167. contribution to power quality deterioration
168. credit quality
169. data quality
170. data quality management
171. data quality maturity model
172. design for quality
173. design quality
174. different peat quality classes
175. disclosure quality
176. dynamic quality
177. education quality
178. electrical power quality
179. experience quality
180. financial reporting quality (FRQ)
181. food quality
182. glomerular filtration quality
183. Glue line quality
184. green space quality
185. health-related quality of life
186. Image Quality Assessment
187. indoor environment quality (IEQ)
188. indoor air quality
189. indoor air quality (IAQ)
190. indoor environmental quality
191. indoor environmental quality (IEQ)
192. installation quality
193. institutional quality
194. institutional quality and design
195. labour quality
196. light quality
197. link quality and jitter
198. marine water quality
199. material quality assessment
200. microclimate quality
201. MRI image quality
202. network quality
203. on-site quality commission
204. power quality
205. Power quality (PQ)
206. power quality benchmarking
207. power quality case study
208. Power Quality Disturbances (PQD)
209. power quality disturbances (PQDs)
210. power quality legislation
211. power quality measurement
212. power quality measurement equipment
213. power quality measurements
214. power quality monitoring
215. power quality parameters
216. PQ (Power Quality)
217. PQM (Power Quality Monitoring)
218. product quality
219. quality
220. quality assessment
221. quality assurance
222. quality assurance and control
223. quality award process
224. quality commission
225. quality commission of nZEB renovation
226. quality control
227. quality control plan
228. quality education
229. quality evaluation of scientific information
230. quality food labels
231. Quality Function Deployment matrix
232. quality improvement
233. quality in higher education
234. quality in technical teacher education
235. quality indicators
236. quality lipid replacement
237. quality management
238. quality modelling
239. quality monitoring
240. quality of a multilayered education process
241. quality of care
242. quality of health care
243. quality of higher education
244. quality of life
245. quality of management
246. quality of supply
247. quality of work life
248. quality of works
249. quality performance measurement
250. quality system
251. quality-by-design
252. relationship quality
253. reservoir quality
254. river water quality
255. sediment quality
256. self-assessed quality of life
257. signal quality assessment
258. software quality
259. software quality attributes
260. software quality characteristics
261. stormwater quality
262. stormwater water quality
263. supply voltage quality
264. total quality management
265. Water quality
266. water quality Baltic Sea
267. water quality indicators
268. water quality monitoring
269. voltage quality
270. voltage quality improvement

1. Auto-Service
2. Copernicus Marine Environment Monitoring Service (CMEMS)
3. RS-OSA Service OÜ
4. Youth leadership and community service

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