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1
journal article EST
/
journal article ENG
Development of SCOR database for digitalisation of supply chain customer feedback analysis
Maas, Rene
;
Karaulova, Tatjana
;
Shevtshenko, Eduard
;
Popell, Janek
;
Raji, Ibrahim Oluwole
Engineering economics
2023
/
p. 439-455 : ill
https://doi.org/10.5755/j01.ee.34.4.31618
Journal metrics at Scopus
Article at Scopus
Journal metrics at WOS
Article at WOS
journal article EST
/
journal article ENG
2
journal article EST
/
journal article ENG
Digitalisation of Supply Chain management system for customer quality service improvement
Ševtšenko, Eduard
;
Maas, Rene
;
Murumaa, Lea
;
Karaulova, Tatjana
;
Raji, Oluwole Ibrahim
;
Popell, Janek
Journal of machine engineering
2022
/
p. 78-90 : ill
https://doi.org/10.36897/jme/147803
Journal metrics at Scopus
Article at Scopus
journal article EST
/
journal article ENG
3
book article EST
/
book article ENG
Supply chain quality improvement based on customer compliance
Maas, Rene
;
Shevtshenko, Eduard
;
Karaulova, Tatjana
Technological Innovation for Connected Cyber Physical Spaces : 14th IFIP WG 5.5/SOCOLNET Doctoral Conference on Computing, Electrical and Industrial Systems, DoCEIS 2023, Caparica, Portugal, July 5–7, 2023 : proceedings
2023
/
p. 230 - 242
https://doi.org/10.1007/978-3-031-36007-7_17
Conference Proceedings at Scopus
Article at Scopus
book article EST
/
book article ENG
Number of records 3, displaying
1 - 3
keyword
269
1.
customer service quality
2.
quality of service
3.
quality of service (QoS)
4.
quality-of-service
5.
service quality
6.
bank-customer relationships
7.
customer activity cycle
8.
customer advocacy
9.
customer brand engagement
10.
customer cocreation
11.
customer compatibility level
12.
customer empowerment
13.
customer engagement
14.
customer engagement (behavior)
15.
customer engagement (CE)
16.
customer engagement marketing
17.
customer engagement scale
18.
customer engagement value
19.
customer experience
20.
Customer experience (CX)
21.
customer insights
22.
customer installation
23.
customer journey
24.
customer journey (CJ)
25.
customer knowledge sharing
26.
customer learning
27.
customer loyalty
28.
customer loyalty intent
29.
customer relationship management (CRM)
30.
customer satisfaction
31.
customer survey
32.
customer trust
33.
customer value
34.
customer values
35.
customer-based brand equity
36.
perceived customer value theory
37.
student-customer orientation
38.
airport level of service
39.
Alternative service provision
40.
ancillary service
41.
BaaS (Backend-as-a-service)
42.
barriers to health care service
43.
building service system
44.
building service systems
45.
civil service
46.
civil service reform
47.
civil service training
48.
civil service turnover
49.
civil-service training
50.
Closed Childcare Institution Service
51.
Community pharmacy service
52.
context-specific public service delivery
53.
Copernicus Marine Environment Monitoring Service
54.
Copernicus Marine Service (CMEMS)
55.
Database-as-a-Service (DBaaS)
56.
DBaaS (Database-as-a-Service)
57.
debt service-to-income ratio
58.
Denial of Service (DoS) attack
59.
denial of service attacks
60.
digital product-service systems
61.
ecosystem service
62.
emergency medical service
63.
energy-as-a-service
64.
enterprise service bus
65.
equality-of-service (EoS)
66.
FaaS (Function-as-a-service)
67.
FinTech service
68.
frequency regulation service~(FRS)
69.
governance-as-a-service
70.
guided in-service learning
71.
hierarchical service models
72.
IaaS (Infrastructure-asa-Service)
73.
ICT-based service solutions for senior citizens
74.
integrated energy service provider (IESP)
75.
integrated service delivery
76.
knowledge-intensive business service (KIBS)
77.
knowledge-intensive service activities (KISA)
78.
library service
79.
manufacturing and service organizations
80.
mobility as a service
81.
online service
82.
optical spectrum as a service
83.
optical spectrum-as-a-service
84.
personalized service
85.
platform-mediated service
86.
proactive public service
87.
proactive service recovery
88.
product and service development
89.
public service
90.
public service automation
91.
public service bargain
92.
public service cuts
93.
public service delivery
94.
public service innovation
95.
public service modernization
96.
public service motivation
97.
Public Service Obligations
98.
public service provision
99.
recreational ecosystem service
100.
senior civil service
101.
service
102.
service agent
103.
service and product design
104.
service communication
105.
service delay
106.
service delivery
107.
service design
108.
service design (SD)
109.
service ecosystems
110.
Service Failure
111.
service function chaining
112.
service grid
113.
service innovation
114.
service innovativeness
115.
service interactions
116.
service life
117.
service life management
118.
service meshes
119.
service migration
120.
service models
121.
service orientation
122.
service outsourcing
123.
service parks
124.
service placement
125.
service plan
126.
service provision
127.
service provisioning
128.
service recovery
129.
service robot
130.
service robots
131.
service supply chain
132.
service value
133.
Service-Dominant logic
134.
service-level agreements
135.
service-oriented architecture
136.
service-oriented architectures
137.
service-oriented business process management
138.
shared service center
139.
shared service center (SSC)
140.
shared service centres
141.
smart service value (SSV)
142.
social service robots
143.
state fire and rescue service (SFRS)
144.
storage as a service
145.
synthesis on hierarchical service models
146.
system of branded automotive service
147.
the debt service ratio
148.
transformative service research
149.
universities’ community service
150.
water service
151.
web service
152.
web service annotation
153.
web service composition
154.
(Non-)essential service
155.
air quality
156.
air quality index
157.
ambient air quality
158.
analytical quality by design
159.
annotation quality
160.
automated quality assessment
161.
banking services range and quality
162.
bioindication of water quality
163.
brand relationship quality
164.
building quality
165.
construction quality
166.
contribution to power quality deterioration
167.
credit quality
168.
data quality
169.
data quality management
170.
data quality maturity model
171.
design for quality
172.
design quality
173.
different peat quality classes
174.
disclosure quality
175.
dynamic quality
176.
education quality
177.
electrical power quality
178.
experience quality
179.
financial reporting quality (FRQ)
180.
food quality
181.
glomerular filtration quality
182.
Glue line quality
183.
green space quality
184.
health-related quality of life
185.
Image Quality Assessment
186.
indoor environment quality (IEQ)
187.
indoor air quality
188.
indoor air quality (IAQ)
189.
indoor environmental quality
190.
indoor environmental quality (IEQ)
191.
installation quality
192.
institutional quality
193.
institutional quality and design
194.
labour quality
195.
light quality
196.
link quality and jitter
197.
marine water quality
198.
material quality assessment
199.
microclimate quality
200.
MRI image quality
201.
network quality
202.
on-site quality commission
203.
power quality
204.
Power quality (PQ)
205.
power quality benchmarking
206.
power quality case study
207.
Power Quality Disturbances (PQD)
208.
power quality disturbances (PQDs)
209.
power quality legislation
210.
power quality measurement
211.
power quality measurement equipment
212.
power quality measurements
213.
power quality monitoring
214.
power quality parameters
215.
PQ (Power Quality)
216.
PQM (Power Quality Monitoring)
217.
product quality
218.
quality
219.
quality assessment
220.
quality assurance
221.
quality assurance and control
222.
quality award process
223.
quality commission
224.
quality commission of nZEB renovation
225.
quality control
226.
quality control plan
227.
quality education
228.
quality evaluation of scientific information
229.
quality food labels
230.
Quality Function Deployment matrix
231.
quality improvement
232.
quality in higher education
233.
quality in technical teacher education
234.
quality indicators
235.
quality lipid replacement
236.
quality management
237.
quality modelling
238.
quality monitoring
239.
quality of a multilayered education process
240.
quality of care
241.
quality of health care
242.
quality of higher education
243.
quality of life
244.
quality of management
245.
quality of supply
246.
quality of work life
247.
quality of works
248.
quality performance measurement
249.
quality system
250.
quality-by-design
251.
relationship quality
252.
reservoir quality
253.
river water quality
254.
sediment quality
255.
self-assessed quality of life
256.
signal quality assessment
257.
software quality
258.
software quality attributes
259.
software quality characteristics
260.
stormwater quality
261.
stormwater water quality
262.
supply voltage quality
263.
total quality management
264.
Water quality
265.
water quality Baltic Sea
266.
water quality indicators
267.
water quality monitoring
268.
voltage quality
269.
voltage quality improvement
subject term
4
1.
Auto-Service
2.
Copernicus Marine Environment Monitoring Service (CMEMS)
3.
RS-OSA Service OÜ
4.
Youth leadership and community service
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