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journal article EST / journal article ENG

Development of SCOR database for digitalisation of supply chain customer feedback analysisMaas, Rene; Karaulova, Tatjana; Shevtshenko, Eduard; Popell, Janek; Raji, Ibrahim OluwoleEngineering economics2023 / p. 439-455 : ill https://doi.org/10.5755/j01.ee.34.4.31618 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
2

journal article EST / journal article ENG

Digitalisation of Supply Chain management system for customer quality service improvementŠevtšenko, Eduard; Maas, Rene; Murumaa, Lea; Karaulova, Tatjana; Raji, Oluwole Ibrahim; Popell, JanekJournal of machine engineering2022 / p. 78-90 : ill https://doi.org/10.36897/jme/147803 Journal metrics at Scopus Article at Scopus

journal article EST / journal article ENG
3

book article EST / book article ENG

Supply chain quality improvement based on customer complianceMaas, Rene; Shevtshenko, Eduard; Karaulova, TatjanaTechnological Innovation for Connected Cyber Physical Spaces : 14th IFIP WG 5.5/SOCOLNET Doctoral Conference on Computing, Electrical and Industrial Systems, DoCEIS 2023, Caparica, Portugal, July 5–7, 2023 : proceedings2023 / p. 230 - 242 https://doi.org/10.1007/978-3-031-36007-7_17 Conference Proceedings at Scopus Article at Scopus

book article EST / book article ENG

Number of records 3, displaying 1 - 3

1. customer service quality
2. quality of service
3. quality of service (QoS)
4. quality-of-service
5. service quality
6. bank-customer relationships
7. customer activity cycle
8. customer advocacy
9. customer brand engagement
10. customer cocreation
11. customer compatibility level
12. customer empowerment
13. customer engagement
14. customer engagement (behavior)
15. customer engagement (CE)
16. customer engagement marketing
17. customer engagement scale
18. customer engagement value
19. customer experience
20. Customer experience (CX)
21. customer insights
22. customer installation
23. customer journey
24. customer journey (CJ)
25. customer knowledge sharing
26. customer learning
27. customer loyalty
28. customer loyalty intent
29. customer relationship management (CRM)
30. customer satisfaction
31. customer survey
32. customer trust
33. customer value
34. customer values
35. customer-based brand equity
36. perceived customer value theory
37. student-customer orientation
38. airport level of service
39. Alternative service provision
40. ancillary service
41. BaaS (Backend-as-a-service)
42. barriers to health care service
43. building service system
44. building service systems
45. civil service
46. civil service reform
47. civil service training
48. civil service turnover
49. civil-service training
50. Closed Childcare Institution Service
51. Community pharmacy service
52. context-specific public service delivery
53. Copernicus Marine Environment Monitoring Service
54. Copernicus Marine Service (CMEMS)
55. Database-as-a-Service (DBaaS)
56. DBaaS (Database-as-a-Service)
57. debt service-to-income ratio
58. Denial of Service (DoS) attack
59. denial of service attacks
60. digital product-service systems
61. ecosystem service
62. emergency medical service
63. energy-as-a-service
64. enterprise service bus
65. equality-of-service (EoS)
66. FaaS (Function-as-a-service)
67. FinTech service
68. frequency regulation service (FRS)
69. frequency regulation service~(FRS)
70. governance-as-a-service
71. guided in-service learning
72. hierarchical service models
73. IaaS (Infrastructure-asa-Service)
74. ICT-based service solutions for senior citizens
75. integrated energy service provider (IESP)
76. integrated service delivery
77. knowledge-intensive business service (KIBS)
78. knowledge-intensive service activities (KISA)
79. library service
80. manufacturing and service organizations
81. mobility as a service
82. online service
83. optical spectrum as a service
84. optical spectrum-as-a-service
85. personalized service
86. platform-mediated service
87. proactive public service
88. proactive service recovery
89. product and service development
90. public service
91. public service automation
92. public service bargain
93. public service cuts
94. public service delivery
95. public service innovation
96. public service modernization
97. public service motivation
98. Public Service Obligations
99. public service provision
100. recreational ecosystem service
101. senior civil service
102. service
103. service agent
104. service and product design
105. service communication
106. service delay
107. service delivery
108. service design
109. service design (SD)
110. service ecosystems
111. Service Failure
112. service function chaining
113. service grid
114. service innovation
115. service innovativeness
116. service interactions
117. service life
118. service life management
119. service meshes
120. service migration
121. service models
122. service orientation
123. service outsourcing
124. service parks
125. service placement
126. service plan
127. service provision
128. service provisioning
129. service recovery
130. service robot
131. service robots
132. service supply chain
133. service value
134. Service-Dominant logic
135. service-level agreements
136. service-oriented architecture
137. service-oriented architectures
138. service-oriented business process management
139. shared service center
140. shared service center (SSC)
141. shared service centres
142. smart service value (SSV)
143. social service robots
144. state fire and rescue service (SFRS)
145. storage as a service
146. synthesis on hierarchical service models
147. system of branded automotive service
148. the debt service ratio
149. transformative service research
150. universities’ community service
151. water service
152. web service
153. web service annotation
154. web service composition
155. vessel traffic service
156. (Non-)essential service
157. air quality
158. air quality index
159. ambient air quality
160. analytical quality by design
161. annotation quality
162. automated quality assessment
163. banking services range and quality
164. bioindication of water quality
165. brand relationship quality
166. building quality
167. construction quality
168. contribution to power quality deterioration
169. credit quality
170. data quality
171. data quality management
172. data quality maturity model
173. design for quality
174. design quality
175. different peat quality classes
176. disclosure quality
177. dynamic quality
178. education quality
179. electrical power quality
180. experience quality
181. financial reporting quality (FRQ)
182. food quality
183. glomerular filtration quality
184. Glue line quality
185. green space quality
186. health-related quality of life
187. Image Quality Assessment
188. indoor environment quality (IEQ)
189. indoor air quality
190. indoor air quality (IAQ)
191. indoor environmental quality
192. indoor environmental quality (IEQ)
193. installation quality
194. institutional quality
195. institutional quality and design
196. labour quality
197. light quality
198. link quality and jitter
199. marine water quality
200. material quality assessment
201. microclimate quality
202. MRI image quality
203. network quality
204. on-site quality commission
205. power quality
206. Power quality (PQ)
207. power quality benchmarking
208. power quality case study
209. Power Quality Disturbances (PQD)
210. power quality disturbances (PQDs)
211. power quality legislation
212. power quality measurement
213. power quality measurement equipment
214. power quality measurements
215. power quality monitoring
216. power quality parameters
217. PQ (Power Quality)
218. PQM (Power Quality Monitoring)
219. product quality
220. quality
221. quality assessment
222. quality assurance
223. quality assurance and control
224. quality award process
225. quality commission
226. quality commission of nZEB renovation
227. quality control
228. quality control plan
229. quality education
230. quality evaluation of scientific information
231. quality food labels
232. Quality Function Deployment matrix
233. quality improvement
234. quality in higher education
235. quality in technical teacher education
236. quality indicators
237. quality lipid replacement
238. quality management
239. quality modelling
240. quality monitoring
241. quality of a multilayered education process
242. quality of care
243. quality of health care
244. quality of higher education
245. quality of life
246. quality of management
247. quality of supply
248. quality of work life
249. quality of works
250. quality performance measurement
251. quality system
252. quality-by-design
253. relationship quality
254. reservoir quality
255. river water quality
256. sediment quality
257. self-assessed quality of life
258. signal quality assessment
259. software quality
260. software quality attributes
261. software quality characteristics
262. stormwater quality
263. stormwater water quality
264. supply voltage quality
265. total quality management
266. Water quality
267. water quality Baltic Sea
268. water quality indicators
269. water quality monitoring
270. voltage quality
271. voltage quality improvement

1. Auto-Service
2. Copernicus Marine Environment Monitoring Service (CMEMS)
3. RS-OSA Service OÜ
4. Youth leadership and community service

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