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customer service quality (keyword)
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1
journal article EST
/
journal article ENG
Development of SCOR database for digitalisation of supply chain customer feedback analysis
Maas, Rene
;
Karaulova, Tatjana
;
Shevtshenko, Eduard
;
Popell, Janek
;
Raji, Ibrahim Oluwole
Engineering economics
2023
/
p. 439-455 : ill
https://doi.org/10.5755/j01.ee.34.4.31618
Journal metrics at Scopus
Article at Scopus
Journal metrics at WOS
Article at WOS
journal article EST
/
journal article ENG
2
journal article EST
/
journal article ENG
Digitalisation of Supply Chain management system for customer quality service improvement
Ševtšenko, Eduard
;
Maas, Rene
;
Murumaa, Lea
;
Karaulova, Tatjana
;
Raji, Oluwole Ibrahim
;
Popell, Janek
Journal of machine engineering
2022
/
p. 78-90 : ill
https://doi.org/10.36897/jme/147803
Journal metrics at Scopus
Article at Scopus
journal article EST
/
journal article ENG
3
book article EST
/
book article ENG
Supply chain quality improvement based on customer compliance
Maas, Rene
;
Shevtshenko, Eduard
;
Karaulova, Tatjana
Technological Innovation for Connected Cyber Physical Spaces : 14th IFIP WG 5.5/SOCOLNET Doctoral Conference on Computing, Electrical and Industrial Systems, DoCEIS 2023, Caparica, Portugal, July 5–7, 2023 : proceedings
2023
/
p. 230 - 242
https://doi.org/10.1007/978-3-031-36007-7_17
Conference Proceedings at Scopus
Article at Scopus
book article EST
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book article ENG
Number of records 3, displaying
1 - 3
keyword
282
1.
customer service quality
2.
quality of service
3.
quality of service (QoS)
4.
quality-of-service
5.
service quality
6.
bank-customer relationships
7.
customer activity cycle
8.
customer advocacy
9.
customer brand engagement
10.
customer cocreation
11.
customer compatibility level
12.
customer empowerment
13.
customer engagement
14.
customer engagement (behavior)
15.
customer engagement (CE)
16.
customer engagement marketing
17.
customer engagement scale
18.
customer engagement value
19.
customer experience
20.
Customer experience (CX)
21.
customer feedback
22.
customer insights
23.
customer installation
24.
customer journey
25.
customer journey (CJ)
26.
customer knowledge sharing
27.
customer learning
28.
customer loyalty
29.
customer loyalty intent
30.
customer relationship management (CRM)
31.
customer satisfaction
32.
customer survey
33.
customer trust
34.
customer value
35.
customer values
36.
customer-based brand equity
37.
perceived customer value theory
38.
student-customer orientation
39.
airport level of service
40.
Alternative service provision
41.
ancillary service
42.
BaaS (Backend-as-a-service)
43.
barriers to health care service
44.
building service system
45.
building service systems
46.
civil service
47.
civil service reform
48.
civil service training
49.
civil service turnover
50.
civil-service training
51.
Closed Childcare Institution Service
52.
Community pharmacy service
53.
context-specific public service delivery
54.
Copernicus Marine Environment Monitoring Service
55.
Copernicus Marine Service (CMEMS)
56.
Database-as-a-Service (DBaaS)
57.
DBaaS (Database-as-a-Service)
58.
debt service-to-income ratio
59.
Denial of Service (DoS) attack
60.
denial of service attacks
61.
digital product-service systems
62.
ecosystem service
63.
emergency medical service
64.
energy-as-a-service
65.
enterprise service bus
66.
equality-of-service (EoS)
67.
FaaS (Function-as-a-service)
68.
FinTech service
69.
frequency regulation service (FRS)
70.
frequency regulation service~(FRS)
71.
governance-as-a-service
72.
guided in-service learning
73.
hierarchical service models
74.
IaaS (Infrastructure-asa-Service)
75.
ICT-based service solutions for senior citizens
76.
integrated energy service provider (IESP)
77.
integrated service delivery
78.
knowledge-intensive business service (KIBS)
79.
knowledge-intensive service activities (KISA)
80.
library service
81.
manufacturing and service organizations
82.
mobility as a service
83.
online service
84.
optical spectrum as a service
85.
optical spectrum-as-a-service
86.
personalized service
87.
platform-mediated service
88.
proactive public service
89.
proactive service recovery
90.
product and service development
91.
public service
92.
public service automation
93.
public service bargain
94.
public service cuts
95.
public service delivery
96.
public service innovation
97.
public service modernization
98.
public service motivation
99.
Public Service Obligations
100.
public service provision
101.
recreational ecosystem service
102.
senior civil service
103.
service
104.
service agent
105.
service and product design
106.
service communication
107.
service continuity
108.
service delay
109.
service delivery
110.
service design
111.
service design (SD)
112.
service ecosystems
113.
Service Failure
114.
service function chaining
115.
service grid
116.
service innovation
117.
service innovativeness
118.
service interactions
119.
service life
120.
service life management
121.
service meshes
122.
service migration
123.
service models
124.
service orientation
125.
service outsourcing
126.
service parks
127.
service placement
128.
service plan
129.
service providers
130.
service provision
131.
service provisioning
132.
service recovery
133.
service relations
134.
service robot
135.
service robots
136.
service supply chain
137.
service value
138.
service-as-theatre
139.
Service-Dominant logic
140.
service-level agreements
141.
service-oriented architecture
142.
service-oriented architectures
143.
service-oriented business process management
144.
shared service center
145.
shared service center (SSC)
146.
shared service centres
147.
smart service value (SSV)
148.
social service robots
149.
state fire and rescue service (SFRS)
150.
storage as a service
151.
synthesis on hierarchical service models
152.
system of branded automotive service
153.
the debt service ratio
154.
transformative service research
155.
universities’ community service
156.
water service
157.
web service
158.
web service annotation
159.
web service composition
160.
vessel traffic service
161.
vital service providers
162.
(Non-)essential service
163.
air quality
164.
air quality index
165.
air quality monitoring
166.
ambient air quality
167.
analytical quality by design
168.
annotation quality
169.
automated quality assessment
170.
banking services range and quality
171.
bioindication of water quality
172.
brand relationship quality
173.
building data quality
174.
building quality
175.
construction quality
176.
contribution to power quality deterioration
177.
credit quality
178.
data quality
179.
data quality management
180.
data quality maturity model
181.
design for quality
182.
design quality
183.
different peat quality classes
184.
disclosure quality
185.
drinking water quality
186.
dynamic quality
187.
education quality
188.
electrical power quality
189.
experience quality
190.
financial reporting quality (FRQ)
191.
food quality
192.
glomerular filtration quality
193.
Glue line quality
194.
governance quality
195.
green space quality
196.
health-related quality of life
197.
Image Quality Assessment
198.
indoor environment quality (IEQ)
199.
indoor air quality
200.
indoor air quality (IAQ)
201.
indoor environmental quality
202.
indoor environmental quality (IEQ)
203.
installation quality
204.
institutional quality
205.
institutional quality and design
206.
labour quality
207.
light quality
208.
link quality and jitter
209.
marine water quality
210.
material quality assessment
211.
microclimate quality
212.
MRI image quality
213.
network quality
214.
on-site quality commission
215.
perceived quality
216.
power quality
217.
Power quality (PQ)
218.
power quality benchmarking
219.
power quality case study
220.
power quality disturbances (PQD)
221.
power quality disturbances (PQDs)
222.
power quality legislation
223.
power quality measurement
224.
power quality measurement equipment
225.
power quality measurements
226.
power quality monitoring
227.
power quality parameters
228.
PQ (Power Quality)
229.
PQM (Power Quality Monitoring)
230.
product quality
231.
quality
232.
quality assessment
233.
quality assurance
234.
quality assurance and control
235.
quality award process
236.
quality commission
237.
quality commission of nZEB renovation
238.
quality control
239.
quality control plan
240.
quality education
241.
quality evaluation of scientific information
242.
quality food labels
243.
Quality Function Deployment matrix
244.
quality improvement
245.
quality in higher education
246.
quality in technical teacher education
247.
quality indicators
248.
quality lipid replacement
249.
quality management
250.
quality modelling
251.
quality monitoring
252.
quality of a multilayered education process
253.
quality of care
254.
quality of health care
255.
quality of higher education
256.
quality of life
257.
quality of management
258.
quality of supply
259.
quality of work life
260.
quality of works
261.
quality performance measurement
262.
quality system
263.
quality-by-design
264.
relationship quality
265.
reservoir quality
266.
river water quality
267.
sediment quality
268.
self-assessed quality of life
269.
signal quality assessment
270.
software quality
271.
software quality attributes
272.
software quality characteristics
273.
stormwater quality
274.
stormwater water quality
275.
supply voltage quality
276.
total quality management
277.
Water quality
278.
water quality Baltic Sea
279.
water quality indicators
280.
water quality monitoring
281.
voltage quality
282.
voltage quality improvement
subject term
4
1.
Auto-Service
2.
Copernicus Marine Environment Monitoring Service (CMEMS)
3.
RS-OSA Service OÜ
4.
Youth leadership and community service
author
1
1.
Smart Buildings, Loads, and Customer Systems Committee
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