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book article EST / book article ENG

Designing effective Chatbot solutions for the public sector: A case study from UkrainePetriv, Yulia; Erlenheim, Regina; Tsap, Valentyna; Pappel, Ingrid; Draheim, DirkElectronic Governance and Open Society: Challenges in Eurasia : 6th International Conference, EGOSE 2019, St.Petersburg, Russia, November 13-14, 2019 : Proceedings2020 / p. 320-335 https://doi.org/10.1007/978-3-030-39296-3_24 Conference proceeding at Scopus Article at Scopus

book article EST / book article ENG
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Increasing value perception in knowledge-intensive service activity by service designKukk, Jana; Leppiman, AnuJournal of international scientific publications : economy & business2013 / p. 36-48 : ill

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book article EST / book article ENG

The role of service design in increasing regional innovation in the silver economyErlenheim, Regina; Pappel, IngridElectronic Governance and Open Society: Challenges in Eurasia : 8th International Conference, EGOSE 2021, Saint Petersburg, Russia, November 24-25, 2021 : proceedings2022 / p. 11–20 https://doi.org/10.1007/978-3-031-04238-6_2 Conference proceedings at Scopus Article at Scopus

book article EST / book article ENG
4

book article EST / book article ENG

Service design for trans-national smart supply chainsGerasimova, Vera; Philipp, Robert; Prause, Gunnar KlausReliability and statistics in transportation and communication : Selected Papers from the 20th International Conference on Reliability and Statistics in Transportation and Communication, RelStat'20, 14-17 October 2020, Riga, Latvia2021 / p. 377-388 https://doi.org/10.1007/978-3-030-68476-1_35 Conference proceedings at Scopus Article at Scopus

book article EST / book article ENG

Number of records 4, displaying 1 - 4

1. service design (SD)
2. service and product design
3. service design
4. design methodology and human-centred design
5. airport level of service
6. ancillary service
7. BaaS (Backend-as-a-service)
8. barriers to health care service
9. building service system
10. building service systems
11. civil service
12. civil service reform
13. civil service turnover
14. civil-service training
15. Closed Childcare Institution Service
16. Community pharmacy service
17. context-specific public service delivery
18. Copernicus Marine Environment Monitoring Service
19. Copernicus Marine Service (CMEMS)
20. customer service quality
21. Database-as-a-Service (DBaaS)
22. DBaaS (Database-as-a-Service)
23. debt service-to-income ratio
24. Denial of Service (DoS) attack
25. denial of service attacks
26. digital product-service systems
27. ecosystem service
28. emergency medical service
29. energy-as-a-service
30. enterprise service bus
31. equality-of-service (EoS)
32. FaaS (Function-as-a-service)
33. FinTech service
34. frequency regulation service~(FRS)
35. governance-as-a-service
36. guided in-service learning
37. hierarchical service models
38. IaaS (Infrastructure-asa-Service)
39. ICT-based service solutions for senior citizens
40. integrated energy service provider (IESP)
41. integrated service delivery
42. knowledge-intensive business service (KIBS)
43. knowledge-intensive service activities (KISA)
44. mobility as a service
45. online service
46. optical spectrum as a service
47. optical spectrum-as-a-service
48. personalized service
49. platform-mediated service
50. proactive public service
51. proactive service recovery
52. product and service development
53. public service
54. public service automation
55. public service bargain
56. public service cuts
57. public service delivery
58. public service innovation
59. public service modernization
60. public service motivation
61. Public Service Obligations
62. public service provision
63. quality of service
64. quality of service (QoS)
65. quality-of-service
66. recreational ecosystem service
67. senior civil service
68. service
69. service agent
70. service communication
71. service delay
72. service delivery
73. service ecosystems
74. Service Failure
75. service function chaining
76. service grid
77. service innovation
78. service innovativeness
79. service interactions
80. service life
81. service meshes
82. service models
83. service orientation
84. service outsourcing
85. service parks
86. service placement
87. service plan
88. service provision
89. service quality
90. service recovery
91. service robots
92. service supply chain
93. service value
94. Service-Dominant logic
95. service-oriented architecture
96. service-oriented architectures
97. service-oriented business process management
98. shared service center
99. shared service center (SSC)
100. shared service centres
101. smart service value (SSV)
102. social service robots
103. state fire and rescue service (SFRS)
104. storage as a service
105. synthesis on hierarchical service models
106. system of branded automotive service
107. the debt service ratio
108. universities’ community service
109. water service
110. web service
111. web service annotation
112. web service composition
113. (Non-)essential service

1. Auto-Service
2. Copernicus Marine Environment Monitoring Service (CMEMS)
3. RS-OSA Service OÜ
4. Youth leadership and community service

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