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journal article EST
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journal article ENG
Service innovativeness and tourism customer outcomes
Hollebeek, Linda Desiree
;
Rather, Raouf Ahmad
International journal of contemporary hospitality management
2019
/
p. 4227-4246 : ill
https://doi.org/10.1108/IJCHM-03-2018-0256
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journal article EST
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journal article ENG
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keyword
31
1.
customer advocacy
2.
bank-customer relationships
3.
customer activity cycle
4.
customer brand engagement
5.
customer cocreation
6.
customer compatibility level
7.
customer engagement
8.
customer engagement (behavior)
9.
customer engagement (CE)
10.
customer engagement scale
11.
customer engagement value
12.
customer experience
13.
Customer experience (CX)
14.
customer insights
15.
customer installation
16.
customer journey
17.
customer journey (CJ)
18.
customer knowledge sharing
19.
customer learning
20.
customer loyalty
21.
customer loyalty intent
22.
customer relationship management (CRM)
23.
customer satisfaction
24.
customer service quality
25.
customer survey
26.
customer trust
27.
customer value
28.
customer values
29.
customer-based brand equity
30.
perceived customer value theory
31.
student-customer orientation
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