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journal article EST / journal article ENG

Exploring customer engagement in the product vs. service contextBehnam, Mohsen; Hollebeek, Linda Desiree; Clark, Moira K.; Farabi, RezaJournal of retailing and consumer services2021 / art. 102456, 9 p https://doi.org/10.1016/j.jretconser.2021.102456 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
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journal article EST / journal article ENG

Joint Business-to-Business recovery management : the moderating role of locus of failureNik Bakhsh, Naghmeh; Riivits-Arkonsuo, IiviAgronomy research2021 / p. 1602–1616 https://doi.org/10.15159/AR.21.105 Journal metrics at Scopus Article at Scopus

journal article EST / journal article ENG
Seotud publikatsioonid 1
- Joint recovery management in business-to-business markets : antecedents, process and relational outcome = Äripartnerite ühine taastamistegevus : eeldused, protsess ja tulemused ärisuhtele
3

journal article EST / journal article ENG

Mobile app vs. desktop browser platforms : the relationships among customer engagement, experience, relationship quality and loyalty intentionKhan, Imran; Hollebeek, Linda Desiree; Fatma, Mobin; Islam, Jamid Ul; Rather, Raouf Ahmad; Shahid, Shadma; Sigurdsson, ValdimarJournal of Marketing Management2023 / p. 275-297 https://doi.org/10.1080/0267257X.2022.2106290 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
4

journal article EST / journal article ENG

Proactive service recovery performance in emerging (vs. developed) market-based firms : the role of clients’ cultural orientationNik Bakhsh, Naghmeh; Hollebeek, Linda Desiree; Riivits-Arkonsuo, Iivi; Clark, Moira K.; Casas, RamunasOrganizations and Markets in Emerging Economies2023 / p. 260-285 https://doi.org/10.15388/omee.2023.14.92 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG

Number of records 4, displaying 1 - 4

1. brand relationship quality
2. relationship quality
3. British relationship with Europe
4. client-vendor relationship
5. client-vendor relationship in software development
6. consumer-brand relationship
7. customer relationship management (CRM)
8. human-landscape relationship
9. pollen–plant relationship
10. Pollen–plant richness relationship
11. relationship
12. relationship between national law and EU law
13. Relationship hijacking
14. relationship marketing
15. relationship orientation
16. relationship performance
17. relationship proneness
18. relationship satisfaction
19. relationship with central government
20. species–area relationship
21. species-area relationship (SAR)
22. Structure-property relationship
23. air quality
24. air quality index
25. ambient air quality
26. analytical quality by design
27. annotation quality
28. automated quality assessment
29. banking services range and quality
30. bioindication of water quality
31. building quality
32. construction quality
33. contribution to power quality deterioration
34. credit quality
35. customer service quality
36. data quality
37. data quality management
38. data quality maturity model
39. design for quality
40. design quality
41. different peat quality classes
42. disclosure quality
43. dynamic quality
44. education quality
45. electrical power quality
46. financial reporting quality (FRQ)
47. food quality
48. glomerular filtration quality
49. Glue line quality
50. health-related quality of life
51. indoor environment quality (IEQ)
52. indoor air quality
53. indoor environmental quality
54. installation quality
55. institutional quality
56. institutional quality and design
57. labour quality
58. light quality
59. link quality and jitter
60. marine water quality
61. microclimate quality
62. MRI image quality
63. network quality
64. on-site quality commission
65. power quality
66. power quality benchmarking
67. power quality case study
68. Power Quality Disturbances (PQD)
69. power quality disturbances (PQDs)
70. power quality legislation
71. power quality measurement
72. power quality measurement equipment
73. power quality measurements
74. power quality monitoring
75. power quality parameters
76. PQ (Power Quality)
77. PQM (Power Quality Monitoring)
78. product quality
79. quality
80. quality assessment
81. quality assurance
82. quality assurance and control
83. quality award process
84. quality commission
85. quality commission of nZEB renovation
86. quality control
87. quality control plan
88. quality education
89. quality evaluation of scientific information
90. quality food labels
91. Quality Function Deployment matrix
92. quality improvement
93. quality in higher education
94. quality in technical teacher education
95. quality indicators
96. quality lipid replacement
97. quality management
98. quality modelling
99. quality monitoring
100. quality of a multilayered education process
101. quality of care
102. quality of health care
103. quality of higher education
104. quality of life
105. quality of management
106. quality of service
107. quality of service (QoS)
108. quality of supply
109. quality of work life
110. quality of works
111. quality performance measurement
112. quality system
113. quality-by-design
114. quality-of-service
115. reservoir quality
116. river water quality
117. sediment quality
118. self-assessed quality of life
119. service quality
120. signal quality assessment
121. software quality
122. stormwater quality
123. stormwater water quality
124. supply voltage quality
125. total quality management
126. Water quality
127. water quality Baltic Sea
128. water quality indicators
129. water quality monitoring
130. voltage quality
131. voltage quality improvement

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