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journal article EST / journal article ENG

Exploring customer engagement in the product vs. service contextBehnam, Mohsen; Hollebeek, Linda Desiree; Clark, Moira K.; Farabi, RezaJournal of retailing and consumer services2021 / art. 102456, 9 p https://doi.org/10.1016/j.jretconser.2021.102456 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
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Joint Business-to-Business recovery management : the moderating role of locus of failureNik Bakhsh, Naghmeh; Riivits-Arkonsuo, IiviAgronomy research2021 / p. 1602–1616 https://doi.org/10.15159/AR.21.105 Journal metrics at Scopus Article at Scopus

journal article EST / journal article ENG
Related publications 1
- Joint recovery management in business-to-business markets : antecedents, process and relational outcome = Äripartnerite ühine taastamistegevus : eeldused, protsess ja tulemused ärisuhtele
3

journal article EST / journal article ENG

Mobile app vs. desktop browser platforms : the relationships among customer engagement, experience, relationship quality and loyalty intentionKhan, Imran; Hollebeek, Linda Desiree; Fatma, Mobin; Islam, Jamid Ul; Rather, Raouf Ahmad; Shahid, Shadma; Sigurdsson, ValdimarJournal of Marketing Management2023 / p. 275-297 https://doi.org/10.1080/0267257X.2022.2106290 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
4

journal article EST / journal article ENG

Proactive service recovery performance in emerging (vs. developed) market-based firms : the role of clients’ cultural orientationNik Bakhsh, Naghmeh; Hollebeek, Linda Desiree; Riivits-Arkonsuo, Iivi; Clark, Moira K.; Casas, RamunasOrganizations and Markets in Emerging Economies2023 / p. 260-285 https://doi.org/10.15388/omee.2023.14.92 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG

Number of records 4, displaying 1 - 4

1. brand relationship quality
2. relationship quality
3. British relationship with Europe
4. client-vendor relationship
5. client-vendor relationship in software development
6. consumer-brand relationship
7. customer relationship management (CRM)
8. human-landscape relationship
9. pollen–plant relationship
10. Pollen–plant richness relationship
11. relationship
12. relationship between national law and EU law
13. relationship hijacking
14. relationship marketing
15. relationship orientation
16. relationship performance
17. relationship proneness
18. relationship satisfaction
19. relationship with central government
20. species–area relationship
21. species-area relationship (SAR)
22. Structure-property relationship
23. air quality
24. air quality index
25. air quality monitoring
26. ambient air quality
27. analytical quality by design
28. annotation quality
29. automated quality assessment
30. banking services range and quality
31. bioindication of water quality
32. building data quality
33. building quality
34. construction quality
35. contribution to power quality deterioration
36. credit quality
37. customer service quality
38. data quality
39. data quality management
40. data quality maturity model
41. design for quality
42. design quality
43. different peat quality classes
44. disclosure quality
45. drinking water quality
46. dynamic quality
47. education quality
48. electrical power quality
49. experience quality
50. financial reporting quality (FRQ)
51. food quality
52. glomerular filtration quality
53. Glue line quality
54. governance quality
55. green space quality
56. health-related quality of life
57. Image Quality Assessment
58. indoor environment quality (IEQ)
59. indoor air quality
60. indoor air quality (IAQ)
61. indoor environmental quality
62. indoor environmental quality (IEQ)
63. installation quality
64. institutional quality
65. institutional quality and design
66. labour quality
67. light quality
68. link quality and jitter
69. marine water quality
70. material quality assessment
71. microclimate quality
72. MRI image quality
73. network quality
74. on-site quality commission
75. perceived quality
76. power quality
77. Power quality (PQ)
78. power quality benchmarking
79. power quality case study
80. power quality disturbances (PQD)
81. power quality disturbances (PQDs)
82. power quality legislation
83. power quality measurement
84. power quality measurement equipment
85. power quality measurements
86. power quality monitoring
87. power quality parameters
88. PQ (Power Quality)
89. PQM (Power Quality Monitoring)
90. product quality
91. quality
92. quality assessment
93. quality assurance
94. quality assurance and control
95. quality award process
96. quality commission
97. quality commission of nZEB renovation
98. quality control
99. quality control plan
100. quality education
101. quality evaluation of scientific information
102. quality food labels
103. Quality Function Deployment matrix
104. quality improvement
105. quality in higher education
106. quality in technical teacher education
107. quality indicators
108. quality lipid replacement
109. quality management
110. quality modelling
111. quality monitoring
112. quality of a multilayered education process
113. quality of care
114. quality of health care
115. quality of higher education
116. quality of life
117. quality of management
118. quality of service
119. quality of service (QoS)
120. quality of supply
121. quality of work life
122. quality of works
123. quality performance measurement
124. quality system
125. quality-by-design
126. quality-of-service
127. reservoir quality
128. river water quality
129. sediment quality
130. self-assessed quality of life
131. service quality
132. signal quality assessment
133. software quality
134. software quality attributes
135. software quality characteristics
136. stormwater quality
137. stormwater water quality
138. supply voltage quality
139. total quality management
140. Water quality
141. water quality Baltic Sea
142. water quality indicators
143. water quality monitoring
144. voltage quality
145. voltage quality improvement

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