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journal article EST / journal article ENG

Exploring customer engagement in the product vs. service contextBehnam, Mohsen; Hollebeek, Linda Desiree; Clark, Moira K.; Farabi, RezaJournal of retailing and consumer services2021 / art. 102456, 9 p https://doi.org/10.1016/j.jretconser.2021.102456 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
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journal article EST / journal article ENG

Joint Business-to-Business recovery management : the moderating role of locus of failureNik Bakhsh, Naghmeh; Riivits-Arkonsuo, IiviAgronomy research2021 / p. 1602–1616 https://doi.org/10.15159/AR.21.105 Journal metrics at Scopus Article at Scopus

journal article EST / journal article ENG
Seotud publikatsioonid 1
- Joint recovery management in business-to-business markets : antecedents, process and relational outcome = Äripartnerite ühine taastamistegevus : eeldused, protsess ja tulemused ärisuhtele
3

journal article EST / journal article ENG

Mobile app vs. desktop browser platforms : the relationships among customer engagement, experience, relationship quality and loyalty intentionKhan, Imran; Hollebeek, Linda Desiree; Fatma, Mobin; Islam, Jamid Ul; Rather, Raouf Ahmad; Shahid, Shadma; Sigurdsson, ValdimarJournal of Marketing Management2023 / p. 275-297 https://doi.org/10.1080/0267257X.2022.2106290 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
4

journal article EST / journal article ENG

Proactive service recovery performance in emerging (vs. developed) market-based firms : the role of clients’ cultural orientationNik Bakhsh, Naghmeh; Hollebeek, Linda Desiree; Riivits-Arkonsuo, Iivi; Clark, Moira K.; Casas, RamunasOrganizations and Markets in Emerging Economies2023 / p. 260-285 https://doi.org/10.15388/omee.2023.14.92 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG

Number of records 4, displaying 1 - 4

1. brand relationship quality
2. relationship quality
3. British relationship with Europe
4. client-vendor relationship
5. client-vendor relationship in software development
6. consumer-brand relationship
7. customer relationship management (CRM)
8. human-landscape relationship
9. pollen–plant relationship
10. Pollen–plant richness relationship
11. relationship
12. relationship between national law and EU law
13. Relationship hijacking
14. relationship marketing
15. relationship orientation
16. relationship performance
17. relationship proneness
18. relationship satisfaction
19. relationship with central government
20. species–area relationship
21. species-area relationship (SAR)
22. Structure-property relationship
23. air quality
24. air quality index
25. ambient air quality
26. annotation quality
27. automated quality assessment
28. banking services range and quality
29. bioindication of water quality
30. building quality
31. construction quality
32. contribution to power quality deterioration
33. credit quality
34. customer service quality
35. data quality
36. data quality management
37. data quality maturity model
38. design for quality
39. design quality
40. different peat quality classes
41. disclosure quality
42. dynamic quality
43. education quality
44. electrical power quality
45. financial reporting quality (FRQ)
46. food quality
47. glomerular filtration quality
48. Glue line quality
49. health-related quality of life
50. indoor environment quality (IEQ)
51. indoor air quality
52. indoor environmental quality
53. installation quality
54. institutional quality
55. institutional quality and design
56. labour quality
57. light quality
58. link quality and jitter
59. marine water quality
60. microclimate quality
61. MRI image quality
62. network quality
63. on-site quality commission
64. power quality
65. power quality benchmarking
66. power quality case study
67. Power Quality Disturbances (PQD)
68. power quality disturbances (PQDs)
69. power quality legislation
70. power quality measurement
71. power quality measurement equipment
72. power quality measurements
73. power quality monitoring
74. power quality parameters
75. PQ (Power Quality)
76. PQM (Power Quality Monitoring)
77. product quality
78. quality
79. quality assessment
80. quality assurance
81. quality assurance and control
82. quality award process
83. quality commission
84. quality commission of nZEB renovation
85. quality control
86. quality control plan
87. quality education
88. quality evaluation of scientific information
89. quality food labels
90. Quality Function Deployment matrix
91. quality improvement
92. quality in higher education
93. quality in technical teacher education
94. quality indicators
95. quality lipid replacement
96. quality management
97. quality modelling
98. quality monitoring
99. quality of a multilayered education process
100. quality of care
101. quality of health care
102. quality of higher education
103. quality of life
104. quality of management
105. quality of service
106. quality of service (QoS)
107. quality of supply
108. quality of work life
109. quality of works
110. quality performance measurement
111. quality system
112. quality-by-design
113. quality-of-service
114. reservoir quality
115. river water quality
116. sediment quality
117. self-assessed quality of life
118. service quality
119. signal quality assessment
120. software quality
121. stormwater quality
122. stormwater water quality
123. supply voltage quality
124. total quality management
125. Water quality
126. water quality Baltic Sea
127. water quality indicators
128. water quality monitoring
129. voltage quality
130. voltage quality improvement

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