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journal article EST / journal article ENG

Exploring customer engagement in the product vs. service contextBehnam, Mohsen; Hollebeek, Linda Desiree; Clark, Moira K.; Farabi, RezaJournal of retailing and consumer services2021 / art. 102456, 9 p https://doi.org/10.1016/j.jretconser.2021.102456 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
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Joint Business-to-Business recovery management : the moderating role of locus of failureNik Bakhsh, Naghmeh; Riivits-Arkonsuo, IiviAgronomy research2021 / p. 1602–1616 https://doi.org/10.15159/AR.21.105 Journal metrics at Scopus Article at Scopus

journal article EST / journal article ENG
Related publications 1
- Joint recovery management in business-to-business markets : antecedents, process and relational outcome = Äripartnerite ühine taastamistegevus : eeldused, protsess ja tulemused ärisuhtele
3

journal article EST / journal article ENG

Mobile app vs. desktop browser platforms : the relationships among customer engagement, experience, relationship quality and loyalty intentionKhan, Imran; Hollebeek, Linda Desiree; Fatma, Mobin; Islam, Jamid Ul; Rather, Raouf Ahmad; Shahid, Shadma; Sigurdsson, ValdimarJournal of Marketing Management2023 / p. 275-297 https://doi.org/10.1080/0267257X.2022.2106290 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
4

journal article EST / journal article ENG

Proactive service recovery performance in emerging (vs. developed) market-based firms : the role of clients’ cultural orientationNik Bakhsh, Naghmeh; Hollebeek, Linda Desiree; Riivits-Arkonsuo, Iivi; Clark, Moira K.; Casas, RamunasOrganizations and Markets in Emerging Economies2023 / p. 260-285 https://doi.org/10.15388/omee.2023.14.92 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG

Number of records 4, displaying 1 - 4

1. brand relationship quality
2. relationship quality
3. British relationship with Europe
4. client-vendor relationship
5. client-vendor relationship in software development
6. consumer-brand relationship
7. customer relationship management (CRM)
8. human-landscape relationship
9. pollen–plant relationship
10. Pollen–plant richness relationship
11. relationship
12. relationship between national law and EU law
13. Relationship hijacking
14. relationship marketing
15. relationship orientation
16. relationship performance
17. relationship proneness
18. relationship satisfaction
19. relationship with central government
20. species–area relationship
21. species-area relationship (SAR)
22. Structure-property relationship
23. air quality
24. air quality index
25. ambient air quality
26. analytical quality by design
27. annotation quality
28. automated quality assessment
29. banking services range and quality
30. bioindication of water quality
31. building quality
32. construction quality
33. contribution to power quality deterioration
34. credit quality
35. customer service quality
36. data quality
37. data quality management
38. data quality maturity model
39. design for quality
40. design quality
41. different peat quality classes
42. disclosure quality
43. dynamic quality
44. education quality
45. electrical power quality
46. financial reporting quality (FRQ)
47. food quality
48. glomerular filtration quality
49. Glue line quality
50. health-related quality of life
51. Image Quality Assessment
52. indoor environment quality (IEQ)
53. indoor air quality
54. indoor environmental quality
55. installation quality
56. institutional quality
57. institutional quality and design
58. labour quality
59. light quality
60. link quality and jitter
61. marine water quality
62. microclimate quality
63. MRI image quality
64. network quality
65. on-site quality commission
66. power quality
67. power quality benchmarking
68. power quality case study
69. Power Quality Disturbances (PQD)
70. power quality disturbances (PQDs)
71. power quality legislation
72. power quality measurement
73. power quality measurement equipment
74. power quality measurements
75. power quality monitoring
76. power quality parameters
77. PQ (Power Quality)
78. PQM (Power Quality Monitoring)
79. product quality
80. quality
81. quality assessment
82. quality assurance
83. quality assurance and control
84. quality award process
85. quality commission
86. quality commission of nZEB renovation
87. quality control
88. quality control plan
89. quality education
90. quality evaluation of scientific information
91. quality food labels
92. Quality Function Deployment matrix
93. quality improvement
94. quality in higher education
95. quality in technical teacher education
96. quality indicators
97. quality lipid replacement
98. quality management
99. quality modelling
100. quality monitoring
101. quality of a multilayered education process
102. quality of care
103. quality of health care
104. quality of higher education
105. quality of life
106. quality of management
107. quality of service
108. quality of service (QoS)
109. quality of supply
110. quality of work life
111. quality of works
112. quality performance measurement
113. quality system
114. quality-by-design
115. quality-of-service
116. reservoir quality
117. river water quality
118. sediment quality
119. self-assessed quality of life
120. service quality
121. signal quality assessment
122. software quality
123. stormwater quality
124. stormwater water quality
125. supply voltage quality
126. total quality management
127. Water quality
128. water quality Baltic Sea
129. water quality indicators
130. water quality monitoring
131. voltage quality
132. voltage quality improvement

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