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journal article EST / journal article ENG

Exploring customer engagement in the product vs. service contextBehnam, Mohsen; Hollebeek, Linda Desiree; Clark, Moira K.; Farabi, RezaJournal of retailing and consumer services2021 / art. 102456, 9 p https://doi.org/10.1016/j.jretconser.2021.102456 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
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journal article EST / journal article ENG

Joint Business-to-Business recovery management : the moderating role of locus of failureNik Bakhsh, Naghmeh; Riivits-Arkonsuo, IiviAgronomy research2021 / p. 1602–1616 https://doi.org/10.15159/AR.21.105 Journal metrics at Scopus Article at Scopus

journal article EST / journal article ENG
Seotud publikatsioonid 1
- Joint recovery management in business-to-business markets : antecedents, process and relational outcome = Äripartnerite ühine taastamistegevus : eeldused, protsess ja tulemused ärisuhtele
3

journal article EST / journal article ENG

Mobile app vs. desktop browser platforms : the relationships among customer engagement, experience, relationship quality and loyalty intentionKhan, Imran; Hollebeek, Linda Desiree; Fatma, Mobin; Islam, Jamid Ul; Rather, Raouf Ahmad; Shahid, Shadma; Sigurdsson, ValdimarJournal of Marketing Management2023 / p. 275-297 https://doi.org/10.1080/0267257X.2022.2106290 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
4

journal article EST / journal article ENG

Proactive service recovery performance in emerging (vs. developed) market-based firms : the role of clients’ cultural orientationNik Bakhsh, Naghmeh; Hollebeek, Linda Desiree; Riivits-Arkonsuo, Iivi; Clark, Moira K.; Casas, RamunasOrganizations and Markets in Emerging Economies2023 / p. 260-285 https://doi.org/10.15388/omee.2023.14.92 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG

Number of records 4, displaying 1 - 4

1. brand relationship quality
2. relationship quality
3. British relationship with Europe
4. client-vendor relationship
5. client-vendor relationship in software development
6. consumer-brand relationship
7. customer relationship management (CRM)
8. human-landscape relationship
9. pollen–plant relationship
10. Pollen–plant richness relationship
11. relationship
12. relationship between national law and EU law
13. Relationship hijacking
14. relationship marketing
15. relationship orientation
16. relationship performance
17. relationship proneness
18. relationship satisfaction
19. relationship with central government
20. species–area relationship
21. species-area relationship (SAR)
22. Structure-property relationship
23. air quality
24. air quality index
25. ambient air quality
26. annotation quality
27. automated quality assessment
28. banking services range and quality
29. bioindication of water quality
30. building quality
31. construction quality
32. contribution to power quality deterioration
33. credit quality
34. customer service quality
35. data quality
36. data quality management
37. data quality maturity model
38. design for quality
39. design quality
40. different peat quality classes
41. disclosure quality
42. dynamic quality
43. education quality
44. electrical power quality
45. financial reporting quality (FRQ)
46. food quality
47. glomerular filtration quality
48. Glue line quality
49. health-related quality of life
50. indoor environment quality (IEQ)
51. indoor air quality
52. indoor environmental quality
53. installation quality
54. institutional quality
55. institutional quality and design
56. labour quality
57. light quality
58. link quality and jitter
59. marine water quality
60. microclimate quality
61. MRI image quality
62. network quality
63. on-site quality commission
64. power quality
65. power quality benchmarking
66. power quality case study
67. Power Quality Disturbances (PQD)
68. power quality disturbances (PQDs)
69. power quality legislation
70. power quality measurement
71. power quality measurement equipment
72. power quality measurements
73. power quality monitoring
74. power quality parameters
75. PQ (Power Quality)
76. PQM (Power Quality Monitoring)
77. product quality
78. quality
79. quality assessment
80. quality assurance
81. quality assurance and control
82. quality award process
83. quality commission
84. quality commission of nZEB renovation
85. quality control
86. quality control plan
87. quality evaluation of scientific information
88. quality food labels
89. Quality Function Deployment matrix
90. quality improvement
91. quality in higher education
92. quality in technical teacher education
93. quality indicators
94. quality lipid replacement
95. quality management
96. quality modelling
97. quality monitoring
98. quality of a multilayered education process
99. quality of care
100. quality of health care
101. quality of higher education
102. quality of life
103. quality of management
104. quality of service
105. quality of service (QoS)
106. quality of supply
107. quality of work life
108. quality of works
109. quality performance measurement
110. quality system
111. quality-by-design
112. quality-of-service
113. reservoir quality
114. river water quality
115. sediment quality
116. self-assessed quality of life
117. service quality
118. signal quality assessment
119. software quality
120. stormwater quality
121. stormwater water quality
122. supply voltage quality
123. total quality management
124. Water quality
125. water quality Baltic Sea
126. water quality indicators
127. water quality monitoring
128. voltage quality
129. voltage quality improvement

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