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Journal of Service Management (allikas)

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artikkel ajakirjas EST / artikkel ajakirjas ENG

The invisible leash: when human brands hijack corporate brands' consumer relationshipsGiertz, Johann N.; Hollebeek, Linda Desiree; Weiger, Welf Hermann; Hammerschmidt, MaikJournal of Service Management2022 / p. 485-495 https://doi.org/10.1108/JOSM-06-2021-0211 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

artikkel ajakirjas EST / artikkel ajakirjas ENG
2

artikkel ajakirjas EST / artikkel ajakirjas ENG

The role of recommender systems in fostering consumers' long-term platform engagementMaslowska, Ewa; Malthouse, Edward C.; Hollebeek, Linda DesireeJournal of Service Management2022 / p. 721-732 https://doi.org/10.1108/JOSM-12-2021-0487 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

artikkel ajakirjas EST / artikkel ajakirjas ENG
3

artikkel ajakirjas EST / artikkel ajakirjas ENG

Talking vs typing : how voice- vs text-based educational robots shape student engagementMele, Cristina; Russo-Spena, Tiziana; Ranieri, Angelo; Di Bernardo, Irene; Hollebeek, Linda DesireeJournal of Service Management2025 / 24, p https://doi.org/10.1108/JOSM-02-2024-0082

artikkel ajakirjas EST / artikkel ajakirjas ENG

Kirjeid leitud 3, kuvan 1 - 3

1. service life management
2. service-oriented business process management
3. airport level of service
4. Alternative service provision
5. ancillary service
6. BaaS (Backend-as-a-service)
7. barriers to health care service
8. building service system
9. building service systems
10. civil service
11. civil service reform
12. civil service training
13. civil service turnover
14. civil-service training
15. Closed Childcare Institution Service
16. Community pharmacy service
17. context-specific public service delivery
18. Copernicus Marine Environment Monitoring Service
19. Copernicus Marine Service (CMEMS)
20. customer service quality
21. Database-as-a-Service (DBaaS)
22. DBaaS (Database-as-a-Service)
23. debt service-to-income ratio
24. Denial of Service (DoS) attack
25. denial of service attacks
26. digital product-service systems
27. ecosystem service
28. emergency medical service
29. energy-as-a-service
30. enterprise service bus
31. equality-of-service (EoS)
32. FaaS (Function-as-a-service)
33. FinTech service
34. frequency regulation service (FRS)
35. frequency regulation service~(FRS)
36. governance-as-a-service
37. guided in-service learning
38. hierarchical service models
39. IaaS (Infrastructure-asa-Service)
40. ICT-based service solutions for senior citizens
41. integrated energy service provider (IESP)
42. integrated service delivery
43. knowledge-intensive business service (KIBS)
44. knowledge-intensive service activities (KISA)
45. library service
46. manufacturing and service organizations
47. mobility as a service
48. online service
49. optical spectrum as a service
50. optical spectrum-as-a-service
51. personalized service
52. platform-mediated service
53. proactive public service
54. proactive service recovery
55. product and service development
56. public service
57. public service automation
58. public service bargain
59. public service cuts
60. public service delivery
61. public service innovation
62. public service modernization
63. public service motivation
64. Public Service Obligations
65. public service provision
66. quality of service
67. quality of service (QoS)
68. quality-of-service
69. recreational ecosystem service
70. senior civil service
71. service
72. service agent
73. service and product design
74. service communication
75. service delay
76. service delivery
77. service design
78. service design (SD)
79. service ecosystems
80. Service Failure
81. service function chaining
82. service grid
83. service innovation
84. service innovativeness
85. service interactions
86. service life
87. service meshes
88. service migration
89. service models
90. service orientation
91. service outsourcing
92. service parks
93. service placement
94. service plan
95. service provision
96. service provisioning
97. service quality
98. service recovery
99. service robot
100. service robots
101. service supply chain
102. service value
103. Service-Dominant logic
104. service-level agreements
105. service-oriented architecture
106. service-oriented architectures
107. shared service center
108. shared service center (SSC)
109. shared service centres
110. smart service value (SSV)
111. social service robots
112. state fire and rescue service (SFRS)
113. storage as a service
114. synthesis on hierarchical service models
115. system of branded automotive service
116. the debt service ratio
117. transformative service research
118. universities’ community service
119. water service
120. web service
121. web service annotation
122. web service composition
123. vessel traffic service
124. (Non-)essential service
125. active distribution network management
126. adaptive management
127. advanced thermal management
128. AI-based worker management
129. airport terminal capacity management
130. algorithmic management
131. architecture, engineering, construction, and facilities management (AEC/FM)
132. asset management
133. aviation management
134. Battery management system
135. battery management systems
136. bottom-up process management
137. brand management
138. bridge management
139. bridge management system
140. building design management
141. building lifecycle management
142. Business and management
143. business continuity management
144. business intelligence management
145. business process management
146. career management
147. case management
148. cell management system
149. change management
150. clinical management
151. coastal management
152. coastal zone management
153. cognitive situation management
154. computer network management
155. condensation management
156. configuration management
157. conflict management
158. Consent management
159. construction data management
160. construction management
161. construction management education
162. consumer-oriented demand side management
163. cost management
164. cost-efficient management
165. creativity management
166. crisis management
167. crisis management framework
168. crisis management practices
169. critical infrastructure management
170. critique of management education
171. cross-cultural management
172. cross-layered fault management
173. customer relationship management (CRM)
174. cutback management
175. Cyber crisis management
176. cyber risk management in shipping
177. data management
178. data quality management
179. database management system
180. database management system (DBMS)
181. database management systems
182. demand & supply chain management
183. demand side management
184. demand side management (DSM)
185. demand-side management
186. design and implementation of Performance Management Systems
187. design management
188. design management concept
189. design management problems
190. design management training
191. destination management
192. digital identity management
193. disaster management
194. disaster management education
195. distributed management
196. document management system
197. document management systems
198. dynamic resource management
199. earnings management
200. Eco-Management and Audit Scheme (EMAS)
201. Economic Management
202. ecosystem-based management
203. eID management
204. Electronic Document and Records Management Systems (EDRMS)
205. electronic pacaging thermal management
206. Electronic packaging thermal management
207. Electronic record management system
208. emergency management
209. energy management
210. energy management
211. Energy Management in Microgrid
212. energy management strategies (EMS)
213. energy management system
214. energy management system (EMS)
215. energy system management
216. energy-management system
217. enterprise architecture management
218. Enterprise Resource Management (ERP)
219. enterprise risk management
220. environmental management
221. environmental management initiative
222. environmental management system
223. error management
224. EU digital management
225. extensive management
226. Facility Management
227. fault management
228. financial management
229. financial management reforms
230. fiscal stress management
231. flexibility management
232. flood risk management
233. GMA (governmental management accounting)
234. grazing management
235. green supply chain management
236. grid management
237. groundwater management
238. health and safety management
239. health management
240. HEI management
241. heritage management
242. high reliability management
243. home energy management
244. home energy management system
245. home energy management systems
246. human resource management
247. ice management
248. identity management
249. impression management
250. incident management training
251. inclusiv knowledge management
252. information management
253. innovation management
254. integrated hospital waste management
255. integrated manufacturing management systems
256. integrated solid waste management
257. integrated waste management model
258. integrated waste management system
259. integrity management
260. interference management
261. inventory management
262. IT management
263. IT security management
264. joint recovery management
265. knowledge management
266. knowledge management (KM)
267. knowledge management in production
268. Knowledge management system
269. knowledge management systems (KMS)
270. knowledge risk management
271. knowledge risk management (KRM)
272. knowledge risk management in banking
273. knowledge risk management in construction
274. knowledge risk management in SMEs
275. knowledge-management
276. knowlegde management
277. laboratory inforation management system (LIMS)
278. laboratory information management system (LIMS)
279. laboratory information management systems
280. land use and management
281. lean design management
282. learning management
283. learning management system
284. learning management systems
285. library management
286. lifecycle management
287. life-cycle management
288. lifetime management
289. LIMS (laboratory information management systems)
290. load management
291. Logistics and supply chain management
292. logistics management
293. maintenance and management
294. management
295. management 4.0
296. management accounting
297. management change
298. management consultants
299. management consulting
300. management control systems
301. management cost-efficiency
302. management development
303. management fashion
304. management guidelines
305. management idea
306. management in private
307. management innovation
308. management knowledge
309. management mechanisms
310. management of capital city region
311. management of diseases and pests
312. management of large rivers
313. management of sexual dysfunction
314. management of SME's growth
315. management of the capital city
316. management of the EU
317. management phenomena
318. management plan accuracy
319. management practices
320. management practices and leadership skills
321. management report
322. management responsibilities
323. management responsibilities in safety and health
324. management strategies
325. management strategy
326. management technological and organizational capabilities
327. management theories
328. management training
329. marine management
330. maritime fleet management
331. maritime innovation management
332. maritime port management
333. Master Data Management
334. mediatized conflict management
335. memory management
336. metadata management
337. metadata management solutions
338. methodological recommendations for drawing up a management report
339. mine tire management
340. mining waste management
341. moisture management
342. multi-modal logistics management
343. multi-project management
344. municipal solid waste management
345. municipal waste management
346. Natural Resource Management
347. navigation risk management course
348. New Public Management
349. new public management (NPM)
350. occupational health and safety management
351. occupational health and safety management system
352. offer management system
353. operation management
354. optimal energy management
355. organizational learning rate dependence on management
356. pan-European river management impacts
357. paperless management
358. participatory management
359. performance management
360. performance management history
361. performance management system
362. performance management systems
363. Performance Management Systems (PMS)
364. personal knowledge management
365. personalized energy management systems (PEMS)
366. personnel management
367. phosphorus management
368. physical asset management
369. policy management
370. pollution management
371. Port Management
372. power management
373. power system management
374. proactive contractual management
375. proactive risk management
376. process management
377. Product Data Management (PDM)
378. product life cycle management
379. Product Lifecycle Management
380. product lifecycle management (PLM)
381. product variant management
382. program management
383. Project construction management
384. project management
385. project management office (PMO)
386. project portfolio management
387. project risk management
388. public management
389. public management reform
390. public management reforms
391. public satisfaction with situation management
392. public sector management
393. quality management
394. quality of management
395. radio resource management
396. radio resource management (RRM)
397. Radio Resource Management(RRM)
398. radio spectrum management
399. reactive power management
400. reactive risk management
401. reconstruction management
402. record management
403. records management
404. Recovery Management
405. regional management
406. residential energy management
407. resilience management
408. resource management
409. responsible knowledge management
410. responsible management education
411. risk management
412. risk management culture
413. risk management in public organizations
414. risk management model
415. risk-based management
416. river basin management
417. river basin management plans
418. road management
419. road performance management
420. safety and health management
421. safety management
422. safety management system
423. schools of thought (in management)
424. screen time management
425. SDN-based IoT management frameworks
426. security management
427. security risk management
428. self-management
429. self‐management
430. short-term energy management
431. situational management
432. small business management
433. smart energy management system (SEMS)
434. smart waste management system
435. SOC management
436. software project management
437. space traffic management
438. storage management
439. Storm Water Management Model (SWMM5)
440. stormwater management
441. strategic human resource management
442. strategic management
443. strategic renewal and corporate turnaround management
444. success of performance management systems (PMS)
445. supply chain management
446. supply chain risk management
447. sustainable energy management
448. sustainable development management
449. Sustainable management
450. sustainable retail management
451. sustainable supply chain management
452. Sustainable supply chains management
453. sustainalble supply chain management
454. Zimbabwe agro-pastoral management model
455. teaching supply chain management
456. team management
457. teamwork management
458. technology management
459. telecommunication network management
460. thermal management
461. thermal management (packaging)
462. thermal management system
463. time management
464. top management team diversity
465. total quality management
466. tourism and restaurant management
467. tourism management
468. trust management
469. uncertainties management
470. uncertainty management
471. university management
472. urban land management
473. urban stormwater management
474. USN Journal
475. waste management
476. waste management strategy
477. water management
478. waterway safety management
479. Wisdom management (WM)
480. visual management
481. workflow management system

Journal of Service Management (allikas)

teaviku laadid

võtmesõna 481

märksõna 6