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customer relationship management (CRM) (keyword)
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journal article
S-D logic-informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM
Hollebeek, Linda Desiree
;
Srivastava, Rajendra K.
;
Chen, Tom
Journal of the academy of marketing science
2019
/
p. 161−185
https://doi.org/10.1007/s11747-016-0494-5
journal article
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keyword
55
1.
customer relationship management (CRM)
2.
CRM
3.
bank-customer relationships
4.
brand relationship quality
5.
British relationship with Europe
6.
client-vendor relationship
7.
client-vendor relationship in software development
8.
consumer-brand relationship
9.
customer activity cycle
10.
customer advocacy
11.
customer brand engagement
12.
customer cocreation
13.
customer compatibility level
14.
customer empowerment
15.
customer engagement
16.
customer engagement (behavior)
17.
customer engagement (CE)
18.
customer engagement marketing
19.
customer engagement scale
20.
customer engagement value
21.
customer experience
22.
Customer experience (CX)
23.
customer insights
24.
customer installation
25.
customer journey
26.
customer journey (CJ)
27.
customer knowledge sharing
28.
customer learning
29.
customer loyalty
30.
customer loyalty intent
31.
customer satisfaction
32.
customer service quality
33.
customer survey
34.
customer trust
35.
customer value
36.
customer values
37.
customer-based brand equity
38.
human-landscape relationship
39.
perceived customer value theory
40.
pollen–plant relationship
41.
Pollen–plant richness relationship
42.
relationship
43.
relationship between national law and EU law
44.
Relationship hijacking
45.
relationship marketing
46.
relationship orientation
47.
relationship performance
48.
relationship proneness
49.
relationship quality
50.
relationship satisfaction
51.
relationship with central government
52.
species–area relationship
53.
species-area relationship (SAR)
54.
Structure-property relationship
55.
student-customer orientation
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