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journal article EST / journal article ENG

Development of SCOR database for digitalisation of supply chain customer feedback analysisMaas, Rene; Karaulova, Tatjana; Shevtshenko, Eduard; Popell, Janek; Raji, Ibrahim OluwoleEngineering economics2023 / p. 439-455 : ill https://doi.org/10.5755/j01.ee.34.4.31618 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
2

journal article EST / journal article ENG

Digitalisation of Supply Chain management system for customer quality service improvementŠevtšenko, Eduard; Maas, Rene; Murumaa, Lea; Karaulova, Tatjana; Raji, Oluwole Ibrahim; Popell, JanekJournal of machine engineering2022 / p. 78-90 : ill https://doi.org/10.36897/jme/147803 Journal metrics at Scopus Article at Scopus

journal article EST / journal article ENG
3

book article EST / book article ENG

Supply chain quality improvement based on customer complianceMaas, Rene; Shevtshenko, Eduard; Karaulova, TatjanaTechnological Innovation for Connected Cyber Physical Spaces : 14th IFIP WG 5.5/SOCOLNET Doctoral Conference on Computing, Electrical and Industrial Systems, DoCEIS 2023, Caparica, Portugal, July 5–7, 2023 : proceedings2023 / p. 230 - 242 https://doi.org/10.1007/978-3-031-36007-7_17 Conference Proceedings at Scopus Article at Scopus

book article EST / book article ENG

Number of records 3, displaying 1 - 3

1. customer service quality
2. quality of service
3. quality of service (QoS)
4. quality-of-service
5. service quality
6. bank-customer relationships
7. customer activity cycle
8. customer advocacy
9. customer brand engagement
10. customer cocreation
11. customer compatibility level
12. customer empowerment
13. customer engagement
14. customer engagement (behavior)
15. customer engagement (CE)
16. customer engagement marketing
17. customer engagement scale
18. customer engagement value
19. customer experience
20. Customer experience (CX)
21. customer insights
22. customer installation
23. customer journey
24. customer journey (CJ)
25. customer knowledge sharing
26. customer learning
27. customer loyalty
28. customer loyalty intent
29. customer relationship management (CRM)
30. customer satisfaction
31. customer survey
32. customer trust
33. customer value
34. customer values
35. customer-based brand equity
36. perceived customer value theory
37. student-customer orientation
38. airport level of service
39. ancillary service
40. BaaS (Backend-as-a-service)
41. barriers to health care service
42. building service system
43. building service systems
44. civil service
45. civil service reform
46. civil service training
47. civil service turnover
48. civil-service training
49. Closed Childcare Institution Service
50. Community pharmacy service
51. context-specific public service delivery
52. Copernicus Marine Environment Monitoring Service
53. Copernicus Marine Service (CMEMS)
54. Database-as-a-Service (DBaaS)
55. DBaaS (Database-as-a-Service)
56. debt service-to-income ratio
57. Denial of Service (DoS) attack
58. denial of service attacks
59. digital product-service systems
60. ecosystem service
61. emergency medical service
62. energy-as-a-service
63. enterprise service bus
64. equality-of-service (EoS)
65. FaaS (Function-as-a-service)
66. FinTech service
67. frequency regulation service~(FRS)
68. governance-as-a-service
69. guided in-service learning
70. hierarchical service models
71. IaaS (Infrastructure-asa-Service)
72. ICT-based service solutions for senior citizens
73. integrated energy service provider (IESP)
74. integrated service delivery
75. knowledge-intensive business service (KIBS)
76. knowledge-intensive service activities (KISA)
77. library service
78. manufacturing and service organizations
79. mobility as a service
80. online service
81. optical spectrum as a service
82. optical spectrum-as-a-service
83. personalized service
84. platform-mediated service
85. proactive public service
86. proactive service recovery
87. product and service development
88. public service
89. public service automation
90. public service bargain
91. public service cuts
92. public service delivery
93. public service innovation
94. public service modernization
95. public service motivation
96. Public Service Obligations
97. public service provision
98. recreational ecosystem service
99. senior civil service
100. service
101. service agent
102. service and product design
103. service communication
104. service delay
105. service delivery
106. service design
107. service design (SD)
108. service ecosystems
109. Service Failure
110. service function chaining
111. service grid
112. service innovation
113. service innovativeness
114. service interactions
115. service life
116. service life management
117. service meshes
118. service migration
119. service models
120. service orientation
121. service outsourcing
122. service parks
123. service placement
124. service plan
125. service provision
126. service provisioning
127. service recovery
128. service robot
129. service robots
130. service supply chain
131. service value
132. Service-Dominant logic
133. service-level agreements
134. service-oriented architecture
135. service-oriented architectures
136. service-oriented business process management
137. shared service center
138. shared service center (SSC)
139. shared service centres
140. smart service value (SSV)
141. social service robots
142. state fire and rescue service (SFRS)
143. storage as a service
144. synthesis on hierarchical service models
145. system of branded automotive service
146. the debt service ratio
147. transformative service research
148. universities’ community service
149. water service
150. web service
151. web service annotation
152. web service composition
153. (Non-)essential service
154. air quality
155. air quality index
156. ambient air quality
157. analytical quality by design
158. annotation quality
159. automated quality assessment
160. banking services range and quality
161. bioindication of water quality
162. brand relationship quality
163. building quality
164. construction quality
165. contribution to power quality deterioration
166. credit quality
167. data quality
168. data quality management
169. data quality maturity model
170. design for quality
171. design quality
172. different peat quality classes
173. disclosure quality
174. dynamic quality
175. education quality
176. electrical power quality
177. experience quality
178. financial reporting quality (FRQ)
179. food quality
180. glomerular filtration quality
181. Glue line quality
182. green space quality
183. health-related quality of life
184. Image Quality Assessment
185. indoor environment quality (IEQ)
186. indoor air quality
187. indoor environmental quality
188. installation quality
189. institutional quality
190. institutional quality and design
191. labour quality
192. light quality
193. link quality and jitter
194. marine water quality
195. material quality assessment
196. microclimate quality
197. MRI image quality
198. network quality
199. on-site quality commission
200. power quality
201. Power quality (PQ)
202. power quality benchmarking
203. power quality case study
204. Power Quality Disturbances (PQD)
205. power quality disturbances (PQDs)
206. power quality legislation
207. power quality measurement
208. power quality measurement equipment
209. power quality measurements
210. power quality monitoring
211. power quality parameters
212. PQ (Power Quality)
213. PQM (Power Quality Monitoring)
214. product quality
215. quality
216. quality assessment
217. quality assurance
218. quality assurance and control
219. quality award process
220. quality commission
221. quality commission of nZEB renovation
222. quality control
223. quality control plan
224. quality education
225. quality evaluation of scientific information
226. quality food labels
227. Quality Function Deployment matrix
228. quality improvement
229. quality in higher education
230. quality in technical teacher education
231. quality indicators
232. quality lipid replacement
233. quality management
234. quality modelling
235. quality monitoring
236. quality of a multilayered education process
237. quality of care
238. quality of health care
239. quality of higher education
240. quality of life
241. quality of management
242. quality of supply
243. quality of work life
244. quality of works
245. quality performance measurement
246. quality system
247. quality-by-design
248. relationship quality
249. reservoir quality
250. river water quality
251. sediment quality
252. self-assessed quality of life
253. signal quality assessment
254. software quality
255. stormwater quality
256. stormwater water quality
257. supply voltage quality
258. total quality management
259. Water quality
260. water quality Baltic Sea
261. water quality indicators
262. water quality monitoring
263. voltage quality
264. voltage quality improvement

1. Auto-Service
2. Copernicus Marine Environment Monitoring Service (CMEMS)
3. RS-OSA Service OÜ
4. Youth leadership and community service

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