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Handbook of research on customer engagement (source)
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1
book article
Introduction to the handbook of research on customer engagement
Hollebeek, Linda Desiree
;
Sprott, David E.
Handbook of research on customer engagement
2019
/
p. 1-3
https://www.ester.ee/record=b5290824*est
https://doi.org/10.4337/9781788114899.00005
book article
2
book article
Personality-based consumer engagement styles : conceptualization, research propositions and implications
Hollebeek, Linda Desiree
;
Islam, Jamid Ul
;
Macky, Keith
Handbook of research on customer engagement
2019
/
p. 224-244
https://doi.org/10.4337/9781788114899.00017
https://www.ester.ee/record=b5290824*est
book article
3
book article
Positively and negatively valenced customer engagement : the constructs and their organizational consequences
Marbach, Julia
;
Borghei Razavi, Niloofar
;
Lages, Cristiana R.
;
Hollebeek, Linda Desiree
Handbook of research on customer engagement
2019
/
p. 291–310 : ill
https://doi.org/10.4337/9781788114899.00021
https://www.ester.ee/record=b5290824*est
book article
4
book article
Temporality of customer engagement in service innovation : a theoretical model
Karahasanovic, Amela
;
Hollebeek, Linda Desiree
;
Chasanidou, Dimitra
;
Gurau, Calin
Handbook of research on customer engagement
2019
/
p. 376–390 : ill
https://doi.org/10.4337/9781788114899
book article
5
book article
The role of consumer engagement in recovering online service failures : an application of service-dominant logic
Islam, Jamid Ul
;
Rahman, Zillur
;
Hollebeek, Linda Desiree
Handbook of research on customer engagement
2019
/
p. 456-469 : ill
https://doi.org/10.4337/9781788114899.00030
book article
Number of records 5, displaying
1 - 5
keyword
50
1.
customer brand engagement
2.
customer engagement
3.
customer engagement (behavior)
4.
customer engagement (CE)
5.
customer engagement scale
6.
customer engagement value
7.
actor engagement
8.
automatic clutch engagement
9.
Brand engagement
10.
civic engagement
11.
clutch engagement
12.
consumer brand engagement
13.
consumer engagement
14.
consumer engagement (CE)
15.
content engagement
16.
engagement
17.
engagement in study
18.
motivation and engagement
19.
R&D engagement
20.
societal engagement
21.
stakeholder engagement
22.
Stakeholders' Blockchain Engagement
23.
work engagement
24.
bank-customer relationships
25.
customer activity cycle
26.
customer advocacy
27.
customer cocreation
28.
customer compatibility level
29.
customer experience
30.
Customer experience (CX)
31.
customer insights
32.
customer installation
33.
customer journey
34.
customer journey (CJ)
35.
customer knowledge sharing
36.
customer learning
37.
customer loyalty
38.
customer loyalty intent
39.
customer relationship management (CRM)
40.
customer satisfaction
41.
customer service quality
42.
customer survey
43.
customer trust
44.
customer value
45.
customer values
46.
customer-based brand equity
47.
handbook
48.
MIL-HDBK-217F handbook
49.
perceived customer value theory
50.
student-customer orientation
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