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Handbook of research on customer engagement (source)
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1
book article
Introduction to the handbook of research on customer engagement
Hollebeek, Linda Desiree
;
Sprott, David E.
Handbook of research on customer engagement
2019
/
p. 1-3
https://www.ester.ee/record=b5290824*est
https://doi.org/10.4337/9781788114899.00005
book article
2
book article
Personality-based consumer engagement styles : conceptualization, research propositions and implications
Hollebeek, Linda Desiree
;
Islam, Jamid Ul
;
Macky, Keith
Handbook of research on customer engagement
2019
/
p. 224-244
https://doi.org/10.4337/9781788114899.00017
https://www.ester.ee/record=b5290824*est
book article
3
book article
Positively and negatively valenced customer engagement : the constructs and their organizational consequences
Marbach, Julia
;
Borghei Razavi, Niloofar
;
Lages, Cristiana R.
;
Hollebeek, Linda Desiree
Handbook of research on customer engagement
2019
/
p. 291–310 : ill
https://doi.org/10.4337/9781788114899.00021
https://www.ester.ee/record=b5290824*est
book article
4
book article
Temporality of customer engagement in service innovation : a theoretical model
Karahasanovic, Amela
;
Hollebeek, Linda Desiree
;
Chasanidou, Dimitra
;
Gurau, Calin
Handbook of research on customer engagement
2019
/
p. 376–390 : ill
https://doi.org/10.4337/9781788114899
book article
5
book article
The role of consumer engagement in recovering online service failures : an application of service-dominant logic
Islam, Jamid Ul
;
Rahman, Zillur
;
Hollebeek, Linda Desiree
Handbook of research on customer engagement
2019
/
p. 456-469 : ill
https://doi.org/10.4337/9781788114899.00030
book article
Number of records 5, displaying
1 - 5
keyword
61
1.
customer brand engagement
2.
customer engagement
3.
customer engagement (behavior)
4.
customer engagement (CE)
5.
customer engagement marketing
6.
customer engagement scale
7.
customer engagement value
8.
active learning and engagement
9.
actor engagement
10.
affective engagement
11.
automatic clutch engagement
12.
Brand engagement
13.
civic engagement
14.
clutch engagement
15.
consumer brand engagement
16.
consumer engagement
17.
consumer engagement (CE)
18.
content engagement
19.
employee work engagement
20.
engagement
21.
engagement in study
22.
influencer engagement
23.
meaningful stakeholder engagement
24.
motivation and engagement
25.
R&D engagement
26.
responsible stakeholder engagement marketing (RSEM)
27.
societal engagement
28.
stakeholder engagement
29.
Stakeholders' Blockchain Engagement
30.
student engagement
31.
travel engagement
32.
visitor engagement
33.
work engagement
34.
bank-customer relationships
35.
customer activity cycle
36.
customer advocacy
37.
customer cocreation
38.
customer compatibility level
39.
customer empowerment
40.
customer experience
41.
Customer experience (CX)
42.
customer insights
43.
customer installation
44.
customer journey
45.
customer journey (CJ)
46.
customer knowledge sharing
47.
customer learning
48.
customer loyalty
49.
customer loyalty intent
50.
customer relationship management (CRM)
51.
customer satisfaction
52.
customer service quality
53.
customer survey
54.
customer trust
55.
customer value
56.
customer values
57.
customer-based brand equity
58.
handbook
59.
MIL-HDBK-217F handbook
60.
perceived customer value theory
61.
student-customer orientation
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