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Handbook of research on customer engagement (source)
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1
book article
Introduction to the handbook of research on customer engagement
Hollebeek, Linda Desiree
;
Sprott, David E.
Handbook of research on customer engagement
2019
/
p. 1-3
https://www.ester.ee/record=b5290824*est
https://doi.org/10.4337/9781788114899.00005
book article
2
book article
Personality-based consumer engagement styles : conceptualization, research propositions and implications
Hollebeek, Linda Desiree
;
Islam, Jamid Ul
;
Macky, Keith
Handbook of research on customer engagement
2019
/
p. 224-244
https://doi.org/10.4337/9781788114899.00017
https://www.ester.ee/record=b5290824*est
book article
3
book article
Positively and negatively valenced customer engagement : the constructs and their organizational consequences
Marbach, Julia
;
Borghei Razavi, Niloofar
;
Lages, Cristiana R.
;
Hollebeek, Linda Desiree
Handbook of research on customer engagement
2019
/
p. 291–310 : ill
https://doi.org/10.4337/9781788114899.00021
https://www.ester.ee/record=b5290824*est
book article
4
book article
Temporality of customer engagement in service innovation : a theoretical model
Karahasanovic, Amela
;
Hollebeek, Linda Desiree
;
Chasanidou, Dimitra
;
Gurau, Calin
Handbook of research on customer engagement
2019
/
p. 376–390 : ill
https://doi.org/10.4337/9781788114899
book article
5
book article
The role of consumer engagement in recovering online service failures : an application of service-dominant logic
Islam, Jamid Ul
;
Rahman, Zillur
;
Hollebeek, Linda Desiree
Handbook of research on customer engagement
2019
/
p. 456-469 : ill
https://doi.org/10.4337/9781788114899.00030
book article
Number of records 5, displaying
1 - 5
keyword
58
1.
customer brand engagement
2.
customer engagement
3.
customer engagement (behavior)
4.
customer engagement (CE)
5.
customer engagement marketing
6.
customer engagement scale
7.
customer engagement value
8.
actor engagement
9.
affective engagement
10.
automatic clutch engagement
11.
Brand engagement
12.
civic engagement
13.
clutch engagement
14.
consumer brand engagement
15.
consumer engagement
16.
consumer engagement (CE)
17.
content engagement
18.
employee work engagement
19.
engagement
20.
engagement in study
21.
influencer engagement
22.
meaningful stakeholder engagement
23.
motivation and engagement
24.
R&D engagement
25.
responsible stakeholder engagement marketing (RSEM)
26.
societal engagement
27.
stakeholder engagement
28.
Stakeholders' Blockchain Engagement
29.
student engagement
30.
travel engagement
31.
work engagement
32.
bank-customer relationships
33.
customer activity cycle
34.
customer advocacy
35.
customer cocreation
36.
customer compatibility level
37.
customer experience
38.
Customer experience (CX)
39.
customer insights
40.
customer installation
41.
customer journey
42.
customer journey (CJ)
43.
customer knowledge sharing
44.
customer learning
45.
customer loyalty
46.
customer loyalty intent
47.
customer relationship management (CRM)
48.
customer satisfaction
49.
customer service quality
50.
customer survey
51.
customer trust
52.
customer value
53.
customer values
54.
customer-based brand equity
55.
handbook
56.
MIL-HDBK-217F handbook
57.
perceived customer value theory
58.
student-customer orientation
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