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journal article EST / journal article ENG

Development of SCOR database for digitalisation of supply chain customer feedback analysisMaas, Rene; Karaulova, Tatjana; Shevtshenko, Eduard; Popell, Janek; Raji, Ibrahim OluwoleEngineering economics2023 / p. 439-455 : ill https://doi.org/10.5755/j01.ee.34.4.31618 Journal metrics at Scopus Article at Scopus Journal metrics at WOS Article at WOS

journal article EST / journal article ENG
2

journal article EST / journal article ENG

Digitalisation of Supply Chain management system for customer quality service improvementŠevtšenko, Eduard; Maas, Rene; Murumaa, Lea; Karaulova, Tatjana; Raji, Oluwole Ibrahim; Popell, JanekJournal of machine engineering2022 / p. 78-90 : ill https://doi.org/10.36897/jme/147803 Journal metrics at Scopus Article at Scopus

journal article EST / journal article ENG
3

book article EST / book article ENG

Supply chain quality improvement based on customer complianceMaas, Rene; Shevtshenko, Eduard; Karaulova, TatjanaTechnological Innovation for Connected Cyber Physical Spaces : 14th IFIP WG 5.5/SOCOLNET Doctoral Conference on Computing, Electrical and Industrial Systems, DoCEIS 2023, Caparica, Portugal, July 5–7, 2023 : proceedings2023 / p. 230 - 242 https://doi.org/10.1007/978-3-031-36007-7_17 Conference Proceedings at Scopus Article at Scopus

book article EST / book article ENG

Number of records 3, displaying 1 - 3

1. customer service quality
2. quality of service
3. quality of service (QoS)
4. quality-of-service
5. service quality
6. bank-customer relationships
7. customer activity cycle
8. customer advocacy
9. customer brand engagement
10. customer cocreation
11. customer compatibility level
12. customer engagement
13. customer engagement (behavior)
14. customer engagement (CE)
15. customer engagement scale
16. customer engagement value
17. customer experience
18. Customer experience (CX)
19. customer insights
20. customer installation
21. customer journey
22. customer journey (CJ)
23. customer knowledge sharing
24. customer learning
25. customer loyalty
26. customer loyalty intent
27. customer relationship management (CRM)
28. customer satisfaction
29. customer survey
30. customer trust
31. customer value
32. customer values
33. customer-based brand equity
34. perceived customer value theory
35. student-customer orientation
36. airport level of service
37. ancillary service
38. BaaS (Backend-as-a-service)
39. barriers to health care service
40. building service system
41. building service systems
42. civil service
43. civil service reform
44. civil service training
45. civil service turnover
46. civil-service training
47. Closed Childcare Institution Service
48. Community pharmacy service
49. context-specific public service delivery
50. Copernicus Marine Environment Monitoring Service
51. Copernicus Marine Service (CMEMS)
52. Database-as-a-Service (DBaaS)
53. DBaaS (Database-as-a-Service)
54. debt service-to-income ratio
55. Denial of Service (DoS) attack
56. denial of service attacks
57. digital product-service systems
58. ecosystem service
59. emergency medical service
60. energy-as-a-service
61. enterprise service bus
62. equality-of-service (EoS)
63. FaaS (Function-as-a-service)
64. FinTech service
65. frequency regulation service~(FRS)
66. governance-as-a-service
67. guided in-service learning
68. hierarchical service models
69. IaaS (Infrastructure-asa-Service)
70. ICT-based service solutions for senior citizens
71. integrated energy service provider (IESP)
72. integrated service delivery
73. knowledge-intensive business service (KIBS)
74. knowledge-intensive service activities (KISA)
75. library service
76. manufacturing and service organizations
77. mobility as a service
78. online service
79. optical spectrum as a service
80. optical spectrum-as-a-service
81. personalized service
82. platform-mediated service
83. proactive public service
84. proactive service recovery
85. product and service development
86. public service
87. public service automation
88. public service bargain
89. public service cuts
90. public service delivery
91. public service innovation
92. public service modernization
93. public service motivation
94. Public Service Obligations
95. public service provision
96. recreational ecosystem service
97. senior civil service
98. service
99. service agent
100. service and product design
101. service communication
102. service delay
103. service delivery
104. service design
105. service design (SD)
106. service ecosystems
107. Service Failure
108. service function chaining
109. service grid
110. service innovation
111. service innovativeness
112. service interactions
113. service life
114. service meshes
115. service migration
116. service models
117. service orientation
118. service outsourcing
119. service parks
120. service placement
121. service plan
122. service provision
123. service provisioning
124. service recovery
125. service robot
126. service robots
127. service supply chain
128. service value
129. Service-Dominant logic
130. service-level agreements
131. service-oriented architecture
132. service-oriented architectures
133. service-oriented business process management
134. shared service center
135. shared service center (SSC)
136. shared service centres
137. smart service value (SSV)
138. social service robots
139. state fire and rescue service (SFRS)
140. storage as a service
141. synthesis on hierarchical service models
142. system of branded automotive service
143. the debt service ratio
144. transformative service research
145. universities’ community service
146. water service
147. web service
148. web service annotation
149. web service composition
150. (Non-)essential service
151. air quality
152. air quality index
153. ambient air quality
154. analytical quality by design
155. annotation quality
156. automated quality assessment
157. banking services range and quality
158. bioindication of water quality
159. brand relationship quality
160. building quality
161. construction quality
162. contribution to power quality deterioration
163. credit quality
164. data quality
165. data quality management
166. data quality maturity model
167. design for quality
168. design quality
169. different peat quality classes
170. disclosure quality
171. dynamic quality
172. education quality
173. electrical power quality
174. financial reporting quality (FRQ)
175. food quality
176. glomerular filtration quality
177. Glue line quality
178. health-related quality of life
179. Image Quality Assessment
180. indoor environment quality (IEQ)
181. indoor air quality
182. indoor environmental quality
183. installation quality
184. institutional quality
185. institutional quality and design
186. labour quality
187. light quality
188. link quality and jitter
189. marine water quality
190. microclimate quality
191. MRI image quality
192. network quality
193. on-site quality commission
194. power quality
195. power quality benchmarking
196. power quality case study
197. Power Quality Disturbances (PQD)
198. power quality disturbances (PQDs)
199. power quality legislation
200. power quality measurement
201. power quality measurement equipment
202. power quality measurements
203. power quality monitoring
204. power quality parameters
205. PQ (Power Quality)
206. PQM (Power Quality Monitoring)
207. product quality
208. quality
209. quality assessment
210. quality assurance
211. quality assurance and control
212. quality award process
213. quality commission
214. quality commission of nZEB renovation
215. quality control
216. quality control plan
217. quality education
218. quality evaluation of scientific information
219. quality food labels
220. Quality Function Deployment matrix
221. quality improvement
222. quality in higher education
223. quality in technical teacher education
224. quality indicators
225. quality lipid replacement
226. quality management
227. quality modelling
228. quality monitoring
229. quality of a multilayered education process
230. quality of care
231. quality of health care
232. quality of higher education
233. quality of life
234. quality of management
235. quality of supply
236. quality of work life
237. quality of works
238. quality performance measurement
239. quality system
240. quality-by-design
241. relationship quality
242. reservoir quality
243. river water quality
244. sediment quality
245. self-assessed quality of life
246. signal quality assessment
247. software quality
248. stormwater quality
249. stormwater water quality
250. supply voltage quality
251. total quality management
252. Water quality
253. water quality Baltic Sea
254. water quality indicators
255. water quality monitoring
256. voltage quality
257. voltage quality improvement

1. Auto-Service
2. Copernicus Marine Environment Monitoring Service (CMEMS)
3. RS-OSA Service OÜ
4. Youth leadership and community service

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