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journal article EST
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journal article ENG
Customer journey value : a conceptual framework
Hollebeek, Linda Desiree
;
Urbonavicius, Sigitas
;
Sigurdsson, Valdimar
;
Arvola, Rene
;
Clark, Moira K.
Journal of creating value
2023
/
p. 8-26
https://doi.org/10.1177/23949643231157155
Journal metrics at Scopus
Article at Scopus
Article at WOS
journal article EST
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journal article ENG
Number of records 1, displaying
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keyword
155
1.
customer engagement value
2.
customer brand engagement
3.
customer engagement
4.
customer engagement (behavior)
5.
customer engagement (CE)
6.
customer engagement marketing
7.
customer engagement scale
8.
customer value
9.
perceived customer value theory
10.
active learning and engagement
11.
actor engagement
12.
affective engagement
13.
automatic clutch engagement
14.
Brand engagement
15.
civic engagement
16.
clutch engagement
17.
consumer brand engagement
18.
consumer engagement
19.
consumer engagement (CE)
20.
content engagement
21.
employee work engagement
22.
engagement
23.
engagement in study
24.
influencer engagement
25.
meaningful stakeholder engagement
26.
motivation and engagement
27.
R&D engagement
28.
responsible stakeholder engagement marketing (RSEM)
29.
societal engagement
30.
stakeholder engagement
31.
Stakeholders' Blockchain Engagement
32.
student engagement
33.
travel engagement
34.
visitor engagement
35.
work engagement
36.
bank-customer relationships
37.
customer activity cycle
38.
customer advocacy
39.
customer cocreation
40.
customer compatibility level
41.
customer empowerment
42.
customer experience
43.
Customer experience (CX)
44.
customer insights
45.
customer installation
46.
customer journey
47.
customer journey (CJ)
48.
customer knowledge sharing
49.
customer learning
50.
customer loyalty
51.
customer loyalty intent
52.
customer relationship management (CRM)
53.
customer satisfaction
54.
customer service quality
55.
customer survey
56.
customer trust
57.
customer values
58.
customer-based brand equity
59.
student-customer orientation
60.
added value
61.
advertising value
62.
areas of cultural and environmental value
63.
assessment of calorific value and moisture content
64.
boundary value problem
65.
boundary value problems
66.
call-by-push value
67.
call-by-value
68.
calorific value
69.
charter value
70.
cocreated brand value
71.
conditional value at risk (CVaR)
72.
consumer digital cocreated value
73.
Consumer-perceived value (CPV)
74.
course-of-value function
75.
cultural value
76.
design value
77.
Ducoffe’s advertisement value model
78.
European added value
79.
E-value
80.
extreme value analysis
81.
extreme value distribution
82.
extreme value distributions
83.
extreme value statistics
84.
generalised extreme value (GEV)
85.
generalised extreme value distribution
86.
global value chain
87.
global value chains (GVC)
88.
gross calorific value
89.
heating value
90.
information value
91.
innovation value
92.
Islamic public value
93.
market value added
94.
milieu value
95.
moisture buffer value
96.
net present value
97.
Net Present Value (NPV)
98.
non-market value
99.
non-use value
100.
oil shale value chain
101.
open value network
102.
perceived value of an innovation
103.
portrait value questionnaire
104.
price and value of housing
105.
public value
106.
public value sphere
107.
recreation value
108.
sampled measure value
109.
service value
110.
services value chain collaboration
111.
shareholder value
112.
smart service value (SSV)
113.
social value
114.
Stakeholder value
115.
zero value
116.
target value design
117.
the co-creation of value
118.
theory of value
119.
Utilitarian/hedonic/social value
120.
value
121.
value activity cycle
122.
value added
123.
value adding REE chain
124.
value alignment
125.
value as a commons
126.
value at risk
127.
value centric design
128.
value chain
129.
value cocreation
130.
value co-creation
131.
value creation
132.
value dissipation
133.
value distribution
134.
value network analysis
135.
value of ecosystem services
136.
value of learning
137.
value of lost load
138.
value propositions
139.
value set
140.
value settings
141.
value steam mapping
142.
value stream mapping
143.
value system
144.
value systems
145.
value theory
146.
value-added activities (VA)
147.
value-added bioproducts
148.
value-added intellectual coefficient
149.
value-added tax
150.
value-based design
151.
value-centric business
152.
value-centric design
153.
value-centric model
154.
value-in-experience
155.
value-system
author
1
1.
European Added Value Unit
TalTech subject term
1
1.
Islamic Public Value Network
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