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customer relationship management (CRM) (keyword)
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journal article
S-D logic-informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM
Hollebeek, Linda Desiree
;
Srivastava, Rajendra K.
;
Chen, Tom
Journal of the academy of marketing science
2019
/
p. 161−185
https://doi.org/10.1007/s11747-016-0494-5
journal article
Number of records 1, displaying
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keyword
50
1.
customer relationship management (CRM)
2.
CRM
3.
bank-customer relationships
4.
brand relationship quality
5.
British relationship with Europe
6.
client-vendor relationship
7.
client-vendor relationship in software development
8.
consumer-brand relationship
9.
customer activity cycle
10.
customer advocacy
11.
customer brand engagement
12.
customer cocreation
13.
customer compatibility level
14.
customer engagement
15.
customer engagement (behavior)
16.
customer engagement (CE)
17.
customer engagement scale
18.
customer engagement value
19.
customer experience
20.
Customer experience (CX)
21.
customer installation
22.
customer journey
23.
customer knowledge sharing
24.
customer learning
25.
customer loyalty
26.
customer loyalty intent
27.
customer satisfaction
28.
customer service quality
29.
customer trust
30.
customer value
31.
customer values
32.
customer-based brand equity
33.
human-landscape relationship
34.
perceived customer value theory
35.
pollen–plant relationship
36.
Pollen–plant richness relationship
37.
relationship
38.
relationship between national law and EU law
39.
Relationship hijacking
40.
relationship marketing
41.
relationship orientation
42.
relationship performance
43.
relationship proneness
44.
relationship quality
45.
relationship satisfaction
46.
relationship with central government
47.
species–area relationship
48.
species-area relationship (SAR)
49.
Structure-property relationship
50.
student-customer orientation
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