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customer engagement (CE) (keyword)
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journal article
Boosting customers’ impulsive buying tendency in live-streaming commerce: The role of customer engagement and deal proneness
Luo, Xi
;
Cheah, Jun-Hwa
;
Hollebeek, Linda Desiree
;
Lim, Xin-Jean
Journal of retailing and consumer services
2024
/
art. 103644
https://doi.org/10.1016/j.jretconser.2023.103644
journal article
2
journal article EST
/
journal article ENG
Rise of the machines? Customer engagement in automated service interactions
Hollebeek, Linda Desiree
;
Sprott, David E.
;
Brady, Michael K.
Journal of Service Research
2021
/
p. 3−8
https://doi.org/10.1177/1094670520975110
Journal metrics at Scopus
Article at Scopus
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Article at WOS
journal article EST
/
journal article ENG
3
journal article
Social media marketing activities, customer engagement, and customer stickiness : A longitudinal investigation
So, Kevin Kam Fung
;
Li, Jing
;
King, Ceridwyn
;
Hollebeek, Linda Desiree
Psychology and Marketing
2024
/
17 p
https://doi.org/10.1002/mar.21999
journal article
4
journal article EST
/
journal article ENG
The effect of social commerce attributes on customer engagement: an empirical investigation
Busalim, Abdelsalam
;
Hollebeek, Linda Desiree
;
Lynn, Theo
Internet research
2023
https://doi.org/10.1108/INTR-03-2022-0165
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journal article EST
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journal article ENG
5
journal article EST
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journal article ENG
Why switch? The role of customer variety-seeking and engagement in driving service switching intention
Menidjel, Choukri
;
Hollebeek, Linda Desiree
;
Urbonavicius, Sigitas
;
Sigurdsson, Valdimar
Journal of services marketing
2023
/
p. 592 - 605
https://doi.org/10.1108/JSM-04-2022-0122
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journal article EST
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journal article ENG
Number of records 5, displaying
1 - 5
keyword
49
1.
customer engagement (CE)
2.
consumer engagement (CE)
3.
customer brand engagement
4.
customer engagement
5.
customer engagement (behavior)
6.
customer engagement scale
7.
customer engagement value
8.
CE
9.
CE (capillary electrophoresis)
10.
Ce anode
11.
combinatorial effect (CE)
12.
Nd/ Ce pair
13.
actor engagement
14.
automatic clutch engagement
15.
Brand engagement
16.
civic engagement
17.
clutch engagement
18.
consumer brand engagement
19.
consumer engagement
20.
engagement
21.
engagement in study
22.
motivation and engagement
23.
R&D engagement
24.
societal engagement
25.
stakeholder engagement
26.
work engagement
27.
bank-customer relationships
28.
customer activity cycle
29.
customer advocacy
30.
customer cocreation
31.
customer compatibility level
32.
customer experience
33.
Customer experience (CX)
34.
customer insights
35.
customer installation
36.
customer journey
37.
customer knowledge sharing
38.
customer learning
39.
customer loyalty
40.
customer loyalty intent
41.
customer relationship management (CRM)
42.
customer satisfaction
43.
customer service quality
44.
customer trust
45.
customer value
46.
customer values
47.
customer-based brand equity
48.
perceived customer value theory
49.
student-customer orientation
author
2
1.
Jorgensen, C.E.
2.
Vincent, C.E.
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