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customer engagement (CE) (keyword)
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1
journal article
Boosting customers’ impulsive buying tendency in live-streaming commerce: The role of customer engagement and deal proneness
Luo, Xi
;
Cheah, Jun-Hwa
;
Hollebeek, Linda Desiree
;
Lim, Xin-Jean
Journal of retailing and consumer services
2024
/
art. 103644
https://doi.org/10.1016/j.jretconser.2023.103644
journal article
2
journal article EST
/
journal article ENG
Rise of the machines? Customer engagement in automated service interactions
Hollebeek, Linda Desiree
;
Sprott, David E.
;
Brady, Michael K.
Journal of Service Research
2021
/
p. 3−8
https://doi.org/10.1177/1094670520975110
Journal metrics at Scopus
Article at Scopus
Journal metrics at WOS
Article at WOS
journal article EST
/
journal article ENG
3
journal article
Social media marketing activities, customer engagement, and customer stickiness : A longitudinal investigation
So, Kevin Kam Fung
;
Li, Jing
;
King, Ceridwyn
;
Hollebeek, Linda Desiree
Psychology and Marketing
2024
/
17 p
https://doi.org/10.1002/mar.21999
journal article
4
journal article EST
/
journal article ENG
The effect of social commerce attributes on customer engagement: an empirical investigation
Busalim, Abdelsalam
;
Hollebeek, Linda Desiree
;
Lynn, Theo
Internet research
2023
/
p. 187-214
https://doi.org/10.1108/INTR-03-2022-0165
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Article at scopus
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journal article EST
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journal article ENG
5
journal article
Unravelling the customer journey: A conceptual framework and research agenda
Mele, Cristina
;
Hollebeek, Linda Desiree
;
Di Bernardo, Irene
;
Russo Spena, Tiziana
Technological forecasting and social change
2025
/
art. 123916
https://doi.org/10.1016/j.techfore.2024.123916
journal article
6
journal article EST
/
journal article ENG
Why switch? The role of customer variety-seeking and engagement in driving service switching intention
Menidjel, Choukri
;
Hollebeek, Linda Desiree
;
Urbonavicius, Sigitas
;
Sigurdsson, Valdimar
Journal of services marketing
2023
/
p. 592-605
https://doi.org/10.1108/JSM-04-2022-0122
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journal article EST
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journal article ENG
Number of records 6, displaying
1 - 6
keyword
54
1.
customer engagement (CE)
2.
consumer engagement (CE)
3.
customer brand engagement
4.
customer engagement
5.
customer engagement (behavior)
6.
customer engagement scale
7.
customer engagement value
8.
CE
9.
CE (capillary electrophoresis)
10.
Ce anode
11.
Ce anomaly
12.
combinatorial effect (CE)
13.
Nd/ Ce pair
14.
actor engagement
15.
automatic clutch engagement
16.
Brand engagement
17.
civic engagement
18.
clutch engagement
19.
consumer brand engagement
20.
consumer engagement
21.
content engagement
22.
engagement
23.
engagement in study
24.
motivation and engagement
25.
R&D engagement
26.
societal engagement
27.
stakeholder engagement
28.
Stakeholders' Blockchain Engagement
29.
work engagement
30.
bank-customer relationships
31.
customer activity cycle
32.
customer advocacy
33.
customer cocreation
34.
customer compatibility level
35.
customer experience
36.
Customer experience (CX)
37.
customer insights
38.
customer installation
39.
customer journey
40.
customer journey (CJ)
41.
customer knowledge sharing
42.
customer learning
43.
customer loyalty
44.
customer loyalty intent
45.
customer relationship management (CRM)
46.
customer satisfaction
47.
customer service quality
48.
customer survey
49.
customer trust
50.
customer value
51.
customer values
52.
customer-based brand equity
53.
perceived customer value theory
54.
student-customer orientation
author
2
1.
Jorgensen, C.E.
2.
Vincent, C.E.
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