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customer engagement (CE) (keyword)
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1
journal article
Boosting customers’ impulsive buying tendency in live-streaming commerce: The role of customer engagement and deal proneness
Luo, Xi
;
Cheah, Jun-Hwa
;
Hollebeek, Linda Desiree
;
Lim, Xin-Jean
Journal of retailing and consumer services
2024
/
art. 103644
https://doi.org/10.1016/j.jretconser.2023.103644
journal article
2
journal article EST
/
journal article ENG
Rise of the machines? Customer engagement in automated service interactions
Hollebeek, Linda Desiree
;
Sprott, David E.
;
Brady, Michael K.
Journal of Service Research
2021
/
p. 3−8
https://doi.org/10.1177/1094670520975110
Journal metrics at Scopus
Article at Scopus
Journal metrics at WOS
Article at WOS
journal article EST
/
journal article ENG
3
journal article
Social media marketing activities, customer engagement, and customer stickiness : A longitudinal investigation
So, Kevin Kam Fung
;
Li, Jing
;
King, Ceridwyn
;
Hollebeek, Linda Desiree
Psychology and Marketing
2024
/
17 p
https://doi.org/10.1002/mar.21999
journal article
4
journal article
The effect of social commerce attributes on customer engagement: an empirical investigation
Busalim, Abdelsalam
;
Hollebeek, Linda Desiree
;
Lynn, Theo
Internet research
2023
https://doi.org/10.1108/INTR-03-2022-0165
journal article
5
journal article
Why switch? The role of customer variety-seeking and engagement in driving service switching intention
Menidjel, Choukri
;
Hollebeek, Linda Desiree
;
Urbonavicius, Sigitas
;
Sigurdsson, Valdimar
Journal of services marketing
2023
/
14 p
https://doi.org/10.1108/JSM-04-2022-0122
journal article
Number of records 5, displaying
1 - 5
keyword
48
1.
customer engagement (CE)
2.
consumer engagement (CE)
3.
customer brand engagement
4.
customer engagement
5.
customer engagement (behavior)
6.
customer engagement scale
7.
customer engagement value
8.
CE
9.
CE (capillary electrophoresis)
10.
Ce anode
11.
combinatorial effect (CE)
12.
Nd/ Ce pair
13.
actor engagement
14.
automatic clutch engagement
15.
Brand engagement
16.
civic engagement
17.
clutch engagement
18.
consumer brand engagement
19.
consumer engagement
20.
engagement
21.
engagement in study
22.
motivation and engagement
23.
R&D engagement
24.
societal engagement
25.
stakeholder engagement
26.
work engagement
27.
bank-customer relationships
28.
customer activity cycle
29.
customer advocacy
30.
customer cocreation
31.
customer compatibility level
32.
customer experience
33.
Customer experience (CX)
34.
customer installation
35.
customer journey
36.
customer knowledge sharing
37.
customer learning
38.
customer loyalty
39.
customer loyalty intent
40.
customer relationship management (CRM)
41.
customer satisfaction
42.
customer service quality
43.
customer trust
44.
customer value
45.
customer values
46.
customer-based brand equity
47.
perceived customer value theory
48.
student-customer orientation
author
2
1.
Jorgensen, C.E.
2.
Vincent, C.E.
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