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Handbook of research on customer engagement (source)
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1
book article
Introduction to the handbook of research on customer engagement
Hollebeek, Linda Desiree
;
Sprott, David E.
Handbook of research on customer engagement
2019
/
p. 1-3
https://www.ester.ee/record=b5290824*est
https://doi.org/10.4337/9781788114899.00005
book article
2
book article
Personality-based consumer engagement styles : conceptualization, research propositions and implications
Hollebeek, Linda Desiree
;
Islam, Jamid Ul
;
Macky, Keith
Handbook of research on customer engagement
2019
/
p. 224-244
https://doi.org/10.4337/9781788114899.00017
https://www.ester.ee/record=b5290824*est
book article
3
book article
Positively and negatively valenced customer engagement : the constructs and their organizational consequences
Marbach, Julia
;
Borghei Razavi, Niloofar
;
Lages, Cristiana R.
;
Hollebeek, Linda Desiree
Handbook of research on customer engagement
2019
/
p. 291–310 : ill
https://doi.org/10.4337/9781788114899.00021
https://www.ester.ee/record=b5290824*est
book article
4
book article
Temporality of customer engagement in service innovation : a theoretical model
Karahasanovic, Amela
;
Hollebeek, Linda Desiree
;
Chasanidou, Dimitra
;
Gurau, Calin
Handbook of research on customer engagement
2019
/
p. 376–390 : ill
https://doi.org/10.4337/9781788114899
book article
5
book article
The role of consumer engagement in recovering online service failures : an application of service-dominant logic
Islam, Jamid Ul
;
Rahman, Zillur
;
Hollebeek, Linda Desiree
Handbook of research on customer engagement
2019
/
p. 456-469 : ill
https://doi.org/10.4337/9781788114899.00030
book article
Number of records 5, displaying
1 - 5
keyword
48
1.
customer brand engagement
2.
customer engagement
3.
customer engagement (behavior)
4.
customer engagement (CE)
5.
customer engagement scale
6.
customer engagement value
7.
actor engagement
8.
automatic clutch engagement
9.
Brand engagement
10.
civic engagement
11.
clutch engagement
12.
consumer brand engagement
13.
consumer engagement
14.
consumer engagement (CE)
15.
content engagement
16.
engagement
17.
engagement in study
18.
motivation and engagement
19.
R&D engagement
20.
societal engagement
21.
stakeholder engagement
22.
work engagement
23.
bank-customer relationships
24.
customer activity cycle
25.
customer advocacy
26.
customer cocreation
27.
customer compatibility level
28.
customer experience
29.
Customer experience (CX)
30.
customer insights
31.
customer installation
32.
customer journey
33.
customer knowledge sharing
34.
customer learning
35.
customer loyalty
36.
customer loyalty intent
37.
customer relationship management (CRM)
38.
customer satisfaction
39.
customer service quality
40.
customer survey
41.
customer trust
42.
customer value
43.
customer values
44.
customer-based brand equity
45.
handbook
46.
MIL-HDBK-217F handbook
47.
perceived customer value theory
48.
student-customer orientation
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