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Handbook of research on customer engagement (source)
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1
book article
Introduction to the handbook of research on customer engagement
Hollebeek, Linda Desiree
;
Sprott, David E.
Handbook of research on customer engagement
2019
/
p. 1-3
https://www.ester.ee/record=b5290824*est
https://doi.org/10.4337/9781788114899.00005
book article
2
book article
Personality-based consumer engagement styles : conceptualization, research propositions and implications
Hollebeek, Linda Desiree
;
Islam, Jamid Ul
;
Macky, Keith
Handbook of research on customer engagement
2019
/
p. 224-244
https://doi.org/10.4337/9781788114899.00017
https://www.ester.ee/record=b5290824*est
book article
3
book article
Positively and negatively valenced customer engagement : the constructs and their organizational consequences
Marbach, Julia
;
Borghei Razavi, Niloofar
;
Lages, Cristiana R.
;
Hollebeek, Linda Desiree
Handbook of research on customer engagement
2019
/
p. 291–310 : ill
https://doi.org/10.4337/9781788114899.00021
https://www.ester.ee/record=b5290824*est
book article
4
book article
Temporality of customer engagement in service innovation : a theoretical model
Karahasanovic, Amela
;
Hollebeek, Linda Desiree
;
Chasanidou, Dimitra
;
Gurau, Calin
Handbook of research on customer engagement
2019
/
p. 376–390 : ill
https://doi.org/10.4337/9781788114899
book article
5
book article
The role of consumer engagement in recovering online service failures : an application of service-dominant logic
Islam, Jamid Ul
;
Rahman, Zillur
;
Hollebeek, Linda Desiree
Handbook of research on customer engagement
2019
/
p. 456-469 : ill
https://doi.org/10.4337/9781788114899.00030
book article
Number of records 5, displaying
1 - 5
keyword
55
1.
customer brand engagement
2.
customer engagement
3.
customer engagement (behavior)
4.
customer engagement (CE)
5.
customer engagement scale
6.
customer engagement value
7.
actor engagement
8.
affective engagement
9.
automatic clutch engagement
10.
Brand engagement
11.
civic engagement
12.
clutch engagement
13.
consumer brand engagement
14.
consumer engagement
15.
consumer engagement (CE)
16.
content engagement
17.
employee work engagement
18.
engagement
19.
engagement in study
20.
meaningful stakeholder engagement
21.
motivation and engagement
22.
R&D engagement
23.
societal engagement
24.
stakeholder engagement
25.
Stakeholders' Blockchain Engagement
26.
student engagement
27.
travel engagement
28.
work engagement
29.
bank-customer relationships
30.
customer activity cycle
31.
customer advocacy
32.
customer cocreation
33.
customer compatibility level
34.
customer experience
35.
Customer experience (CX)
36.
customer insights
37.
customer installation
38.
customer journey
39.
customer journey (CJ)
40.
customer knowledge sharing
41.
customer learning
42.
customer loyalty
43.
customer loyalty intent
44.
customer relationship management (CRM)
45.
customer satisfaction
46.
customer service quality
47.
customer survey
48.
customer trust
49.
customer value
50.
customer values
51.
customer-based brand equity
52.
handbook
53.
MIL-HDBK-217F handbook
54.
perceived customer value theory
55.
student-customer orientation
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